20
EN
SUPPORT AND WARRANTY
This appliance is guaranteed for a period of two years from the date of delivery to the customer.
This date is taken as the date on the receipt/invoice (as long as it is clearly legible), unless
the purchaser can prove that delivery was made at a later date. In the event of a product flaw
already present at the time of delivery, the cost-free repair or replacement of the appliance is
guaranteed unless one of the two solutions is out of proportion with the other. The purchaser
is responsible for informing an authorised assistance centre about the conformity flaw within
two months of discovering it.
The warranty does not cover parts that may be faulty due to:
a.
damage from transport or accidental drops,
b.
incorrect installation or inadequate electrical system,
c.
repairs or modifications performed by unauthorised personnel,
d.
cleaning and maintenance not carried out, or carried out badly
e.
product and/or parts of the product subject to wear and/or consumables,
f.
non-observance of the operating instructions for the appliance, negligent or careless
usage,
g.
using the appliance with foodstuffs that are expressly prohibited in the instructions (hard,
hot, dry foods etc.),
h.
use with larger quantities of foodstuffs than indicated,
i.
incorrect fitting of blades or accessories,
j.
usage exceeding the indicated time limits,
k.
accidental infiltration of liquids into the motor base caused by improper use,
l.
a twisted or excessively bent power cable due to negligence.
The above list merely gives examples; it is not complete, as this warranty in any case does
not cover circumstances that cannot be traced back to manufacturing flaws. In addition, this
warranty is not considered valid in cases of improper appliance use or professional use. No
responsibility can be taken for any harm or damage caused directly or indirectly to people,
pets or property as a result of the failure to observe all the indications given in the “Instructions
and warnings booklet” with regards the installation, use and maintenance of the appliance.
This does not apply to contract warranty actions in relation to the seller.
Assistance
The appliance may only be repaired by an authorised service centre.
If the faulty appliance is under warranty, it must be sent to the assistance centre along with a
fiscal document proving the date of purchase or delivery.
