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Maintenance

This chapter provides safety guidelines, tools and access information about maintaining your
NXAMP3801HDX/HDI system.

Installation Tools

You will need the following tools for the safe and proper installation of your system.



Phillips screw driver



Anti-static strap



Small tip screwdriver

Important Safety Guidelines

The NXAMP3801HDX/HDI should only be accessed and serviced by technically qualified
personnel or technicians.

Turn off all peripheral devices and the power supply connected to the system.

Unplug all power cords from the system or wall outlets.

Disconnect all the cables and label the cables for easy identification.

Use a grounded wrist strap designed to prevent static discharge when handling components.

Chassis Cover

Removal

Figure 8-1

Main Power Switch Location

Содержание Nexio AMP NX3801 HDI Gen6

Страница 1: ...Delivering the Moment Delivering the Moment Nexio AMP NX3801 HDI HDX Gen6 April 2014 175 100423 01 Hardware Installation and User Guide...

Страница 2: ...aster Nexio InfoCaster Creator Nexio InfoCaster Manager Nexio InfoCaster Player Nexio InfoCaster Traffic Nexio InstantOnline Nexio mCAPTURE Nexio NewsForce Nexio NXIQ Nexio Playlist Nexio Remote Nexio...

Страница 3: ...ial Interface 14 Controls 15 Physical 15 Power Supply 15 Chapter 2 Chassis Components 17 NXAMP3801HDX HDI Front Panels 17 Front Panel HDX Only 17 Front Panel HDI Only 18 Front Panel Components 19 LED...

Страница 4: ...tions 33 Ambient Operating Temperature 33 Airflow 33 Mechanical Loading 33 Circuit loading 33 Reliable Ground 33 Rack Mounting 33 To Rack Mount NXAMP3801HDX HDI 34 To Remove NXAMP3801HDX HDI from a ra...

Страница 5: ...ld a RAID 1 Boot Drive 53 Creating a New RAID 1 Boot Drive 53 Rebuilding a RAID 1 Boot Drive 57 Chapter 8 Maintenance 61 Installation Tools 61 Important Safety Guidelines 61 Chassis Cover 61 Removal 6...

Страница 6: ...Table of Contents 6 175 100423 00 CMOS Battery 74...

Страница 7: ...to 4 channels of mixed HD and SD media It is a resolution independent platform supporting concurrent streams of SD 720P 1080i and 1080p NXAMP3801HDX HDI Configurations NEXIO AMP Generation 6 is avail...

Страница 8: ...that controls and monitors mirroring of volumes on the NEXIO SAN A license is only required for SANs using the NXS31002 series of storage arrays NEXIO PlayList3 Event sequencing application that runs...

Страница 9: ...prevents unauthorized operators from altering video audio procamps or deleting media Off speed play Read generate and write continuous and discontinuous VITC Record and playback HD MPEG 2 MP HL l fram...

Страница 10: ...d and mouse included Windows 7 Ultimate 64 bit Single boot drive with an option for a second drive for RAID 1 Software based codecs for coding and decoding SD and HD media Supports HD SDI SMPTE 292M a...

Страница 11: ...ion Port based aspect ratio conversion User based aspect ratio conversion Channels SD SDI SMPTE 259M HD HD SDI SMPTE 292M HD Aspect Ratio 16 9 HD Resolution and Frame Rates 720p 25fps 720p 29 97fps 72...

Страница 12: ...audio configuration 720p 1080i and 1080psf only 2 channel maximum AVC Intra decode 720p 1080i and 1080psf only NXCP required MPEG4 h 264 decode only 1 40 720p 1080i and 1080psf license required DNxHD...

Страница 13: ...ng Protection Scheme Choice of RAID 3 or ECC storage protection plus fully mirrored storage area networks1 NEXIO Farad RAID 601 RAID 6 drive protection RAID 0 striping by NEXIO s RAIDsoft to add bandw...

Страница 14: ...ceived 2 Do not apply overvoltage or overcurrent to the I O circuits of the SSR otherwise the SSR may malfunction or burn Table 1 11 GPI input Specifications for the NXAMP3801HDX HDI Item Symbol Ratin...

Страница 15: ...cifications Height 5 25 in 13 4 cm 3RU Width 19 in 48 3 cm Length 26 in 71 4 cm from the rack ears to the rear panel Weight 47 lbs 21 3 kg 1 62 lbs 28 12 kg 2 1 HDX only 2 HDI only Power Supply Table...

Страница 16: ...Chapter 1 Introduction 16 175 100423 00...

Страница 17: ...he NXAMP3801HDX and NXAPMP3801HDI system NXAMP3801HDX HDI Front Panels A description of the front panel is shown in Table 2 1 The front panel of NXAMP3801HDX is shown in Figure 2 1 and front panel of...

Страница 18: ...nd Keypad on page 19 LCD Display Navigation Sample on page 46 3 3 4 4 Operating system drive 0 Drive Configuration on page 21 5 5 Optional drive requires drive 0 for RAID 1 6 6 USB Ports USB Ports on...

Страница 19: ...med RPM limit PS Green Indicates the power supply is operating correctly Red Indicates power supply fault drive problem or drift MEDIA Green Displays the current status of the LLM Red Indicates a crit...

Страница 20: ...ator Each SAS3 SATA drive carrier Figure 2 4 has one fiber optical carrier indicator on the front of the carrier Figure 2 4 Carrier status indicator Blue When flashing indicates drive activity When so...

Страница 21: ...that illuminates blue when pressed or released from the front panel allowing you to identify the applicable server from the front and back Drive Configuration The NXAMP3801HDX HDI disk subsystem is f...

Страница 22: ...xact duplicate of the other you can continue working if one fails 1 or 1 2 plus 3 18 Optional Optional Operating System Windows 7 Ultimate 64 bit or Operating System as RAID 1 Mirroring protects data...

Страница 23: ...the other you can continue working if one fails plus Media RAID 6 extends RAID 5 by adding an additional parity block thus it uses block level striping with two parity blocks distributed across all m...

Страница 24: ...e power supply alarm Power Supply Alarm Reset on page 26 2 SYS ID button and indicator Alternate action illuminated pushbutton switch used to identify NXAMP3801HDX HDI from both the front and back pan...

Страница 25: ...Ports on page 29 5 6 7 8 17 DVI 1 DVI I Primary Digital analog video connector DVI 1 DVI 2 on page 28 18 DVI 2 DVI D optional Digital only video connector 19 OUT 1 OUT 2 OUT 3 OUT 4 Four BNC connecto...

Страница 26: ...these ports when using AES EBU audio and Dolby E for input 1 AES Audio on page 27 1 2 3 4 5 6 7 8 IN 2 Four HD BNC connectors for AES EBU audio input Connect to these ports when using AES EBU audio a...

Страница 27: ...in the looped chain Always terminate unused loop outputs with a 75 terminator provided in the accessories bag Each frame should have its own reference for the source device to ensure correct timing D...

Страница 28: ...HDI has two available DVI ports allowing you to simultaneously connect two monitors to the system DVI I Digital Visual Interface DVI 1 is the primary DVI port DVI D Digital Visual Interface DVI 2 is o...

Страница 29: ...Configurations MODE COM PORTS 2 channel mode 1 and 2 3 channel mode 1 2 and 3 4 channel mode 1 2 3 and 4 6 channel mode 1 2 3 4 5 and 6 8 channel mode 1 2 3 4 5 6 7 and 8 IPMI The benefits of IPMI Ded...

Страница 30: ...Chapter 2 Chassis Components 30 175 100423 00...

Страница 31: ...eas where heat electrical noise and electromagnetic fields are generated The system needs to be placed near a grounded power outlet Prepare for Setup The box your NXAMP3801HDX HDI was shipped in inclu...

Страница 32: ...component from the rack You should extend only one component at a time Extending two or more simultaneously may cause the rack to become unstable General System Precautions Review the electrical and...

Страница 33: ...condition does not arise due to uneven mechanical loading Circuit loading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possibl...

Страница 34: ...of the chassis 3 Attach an extension to the back of each rail to match the depth of your rack 4 Attach the rails to the rack posts 5 Pull the inner rail out until it locks 6 Slide the NXAMP3801HDX HDI...

Страница 35: ...nd only configure it to monitor incoming and outgoing data Harris Broadcast supports regular manual or scheduled scans on Server systems during known off line time periods when the software is not on...

Страница 36: ...systems from operating as expected The NXAMP3801HDX HDI system is built on a Windows 7 Ultimate 64 bit platform and as such comply with the platform design rules as they existed when the software was...

Страница 37: ...NXAMP3801HDX HDI Table 4 1 RJ 12 to DB 9 Adapter RJ 12 Connector RJ 12 Connector pins Function DB 9 Connector Pin Location DB 9 Master DB 9 Slave 1 RC 7 3 2 RC 2 8 3 TX 8 2 4 TX 3 7 5 Shield 9 9 6 No...

Страница 38: ...Chapter 4 Connector Pinouts 38 175 100423 00 GPI In Figure 4 1 shows a representative GPI In circuit pinouts Figure 4 1 GPI Input Circuit...

Страница 39: ...NXAMP3801HDX HDI NEXIO AMP Generation 6 Hardware Installation and User Guide 39 175 100423 00 GPI Out Figure 4 2 shows a representative GPI Out circuit pinouts Figure 4 2 GPI Output Circuit...

Страница 40: ...strands by hand if necessary to restore the natural lay and tightness of the strands 4 To wire the Weidm ller GPI Connector refer to Figure 4 1 on page 38 or Figure 4 2 on page 39 and Figure 4 5 a In...

Страница 41: ...HDI see Back Panel Components on page 26 which allows access to the server even in a power off or system failure state All it requires is that the server be connected to a power source and the IPMI p...

Страница 42: ...down arrow select either Static and go to step 6 or select DHCP and go to step 7 6 Static a Press the Enter key b Select Station IP address and enter an IP address c Press the Enter key d Select Subn...

Страница 43: ...0423 00 8 Using the keyboard up or down arrow select Update IPMI LAN configuration Figure 5 3 BMC Network Configuration Menu 9 Press the Enter key Figure 5 4 Update IPMI LAN Configuration 10 In the Up...

Страница 44: ...Monitor Figure 5 5 that runs an application in your Windows system tray Figure 5 7 Figure 5 5 NEXIO Monitor Icon To Open NEXIO Monitor 1 Right click on the NEXIO Monitor icon in the system tray See Fi...

Страница 45: ...urrent sta tus of the CPU Temper ature Refer to System Cooling on page 74 Fan Failure1 2 When checked monitors for a Fan failure Displays the current sta tus of the Fan A solid green circle indi cates...

Страница 46: ...0 0 ServerEngineStatus LLM0 0 2580 3721336k LLM1 0 OK 2 down HARRIS PlATFORM NXAMP3810HD DATE 12 21 2012 Time 2 20 19 PM ScabFan1 12536 RPM ScabFan2 13224 RPM ScabFan3 12365 RPM ScabFan4 13091 RPM Loc...

Страница 47: ...tremely large files Before capturing the image you should delete any log files and temporary files that are unnecessary to store as a part of the WIM image capture Format a Third Party USB Stick The W...

Страница 48: ...t select NTFS 8 Click the FORMAT button to format the third party USB stick Capture the WIM Image Use the following steps to capture a WIM image for future system recovery 1 Insert the Harris System R...

Страница 49: ...pplication 7 From the File menu select Capture WIM Image to open the Capture Image dialog Figure 6 4 Capture Image Dialog 8 Click the Browse button below Step 1 Select the source drive or field to cap...

Страница 50: ...steps to apply a WIM image and restore your NXAMP3801HDX HDI system to the configuration captured by the WIM image 1 Insert the Harris System Recovery USB stick containing your production ready WIM i...

Страница 51: ...in your NXAMP3801HDX HDI server 8 In the Assign Letter list select C 9 In the Format Type list select NTFS 10 Click the Format button 11 When the formatting is complete click Close to return to the N...

Страница 52: ...ive displays in the Step 2 Select the destination folder or drive to apply the image field You must use the Browse button to select the destination drive 17 Click the Apply Image button The progress a...

Страница 53: ...ting a new RAID 1 drive 2 Remove the Drive 1 carrier Removing a Hard Drive Carrier from the Chassis on page 65 and mount the spare SSD drive on the carrier Refer to Installing a Hard Drive into a Driv...

Страница 54: ...8 Verify that Real Time data protection RAID 1 under Select Volume Type is selected 9 Click the Next button Figure 7 3 Configure 10 In the Name window enter the name of the volume 11 In Select the arr...

Страница 55: ...tallation and User Guide 55 175 100423 00 13 Click the Next button Figure 7 4 Confirm Volume Creation 14 Click Create Volume Figure 7 5 Confirm 15 In the Volume Creation Complete window click the OK b...

Страница 56: ...grating process will take 15 to 30 minutes Figure 7 6 Migrating Data percentage complete 17 When the migration is complete a pop up message will appear in the tray Figure 7 7 and the Status will displ...

Страница 57: ...RAID 1 Boot Drive 1 An Icon in the tray Figure 7 9 show an error Figure 7 9 Drive error 2 Locate the application through the Microsoft Windows start menu and select Intel Raid Storage enterprise Figur...

Страница 58: ...operties window click on Rebuild to another disk 6 In the Intel Raid Storage Technology enterprise window Under Devices window select Unknown disk 0 GB Figure 7 12 Rebuild Volume 7 In the Rebuild Volu...

Страница 59: ...tion and User Guide 59 175 100423 00 9 In the Intel Rapid Storage enterprise window after the rebuild process has been completed the unknown drive will no longer be displayed Figure 7 14 Status Functi...

Страница 60: ...Chapter 7 How to Create or Rebuild a RAID 1 Boot Drive 60 175 100423 00...

Страница 61: ...r Important Safety Guidelines The NXAMP3801HDX HDI should only be accessed and serviced by technically qualified personnel or technicians 1 Turn off all peripheral devices and the power supply connect...

Страница 62: ...61 Replacing the Onboard CR2032 Battery The battery on your motherboard may be old Check to verify that it still supplies 3VDC if not 1 To gain access to the CMOS battery refer to Chassis Cover on pa...

Страница 63: ...cates that the power supply module is operating a failed power supply module LED will not be illuminated You can replace a failed power supply module without turning the system off Make sure you have...

Страница 64: ...Module 2 To remove a plug in power supply module a Unplug the AC power cord only to the failed plug in power supply module b Push the release tab to the left c Holding the release tab grasp the power...

Страница 65: ...ain airflow Removing a Hard Drive Carrier from the Chassis Figure 8 6 Carrier release locations 1 Press the drive release button See Figure 8 6 2 Swing the handle out fully 3 Pull the carrier straight...

Страница 66: ...carrier reaches the rear of the bay the release handle will retract 6 Push the hard drive into the hard drive bay until the hard drive clicks into the locked position Replacing a RAID 1 Boot Drive If...

Страница 67: ...ue Flashing the wrong BIOS can cause irreparable damage to your system If you need to update the BIOS do not shut down or reset the system while the BIOS is updating to avoid possible boot failure 1 I...

Страница 68: ...cover up and off the chassis Figure 8 10 JBT1 CMOS Clear Pad e Remove the onboard CMOS battery refer to Figure 8 4 on page 63 before you short JBT1 to clear the CMOS f Clear the CMOS by shorting the C...

Страница 69: ...nced PCLe PCI PnP Configuration Load Onboard Lan 1 Disabled Load Onboard LAN 2 Disabled Video Priority OFF BOARD 16 Press F4 to save and exit 17 To replace the cover on the chassis a Side the cover fo...

Страница 70: ...05Q00 into the three slots shown identified in Figure 8 13 Figure 8 12 Standalone fan b Carefully push down to lock the fan into position per Figure 8 11 on page 69 Figure 8 13 Fan mounting slots 4 To...

Страница 71: ...NXAMP3801HDX HDI NEXIO AMP Generation 6 Hardware Installation and User Guide 71 175 100423 00...

Страница 72: ...Chapter 8 Maintenance 72 175 100423 00...

Страница 73: ...Refer to the Regional Service Contact Information on page 2 These fatal errors are usually communicated through a series of audible beeps found in Table 9 1 The numbers on the fatal error list corresp...

Страница 74: ...the two knurled captive panel screws on the back of the NEXIO VOLT and slide the cover backwards toward the rear of the chassis 2 Lift the cover up and off the chassis 3 Check system cooling to make...

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