NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
8
TROUBLESHOOTING
Symptom
Possible Causes
Who Performs Corrective
Action
Corrective Action
1. Fireplace turns off and will not
turn on and an audible beeping
noise can be heard.
Fireplace has overheated.
Homeowner
The appliance is protected with a safety
device to prevent it from overheating. If
the fi replace should overheat, a thermal
switch will disconnect power to the
unit and will not come back on without
being reset. Reset it by turning the
main power switch off (or optional wall
switch or wall thermostat, if installed)
and waiting 10 minutes, then turning it
back on. If the thermal switch continues
to trip repeatedly, contact a qualifi ed
service technician.
2. Flame is fi xed (unmoving).
Wiring may be loose or the fl ame
motor may be defective.
Qualifi ed service technician
Inspect all wiring for loose connec-
tions. If the wire connections are good,
replace the fl ame motor.
3. Flame sputters.
Flame motor is defective.
Qualifi ed service technician
Replace fl ame motor.
4. Remote control does not work.
Low batteries.
Unit switch and/or wall switch in
“on” position.
Homeowner
Replace AA batteries in remote control.
If problem persists, there may have
been a loss of power to the unit as a
possible result from a power failure
(e.g. breaker tripped).
Turn off main power on/off switch
(see
Figure 4)
and/or optional wall switch
(if applicable).
5. Circuit breaker trips or fuse blows
when the unit is turned on.
Improper circuit current rating.
Qualifi ed service technician
Check the house circuit to ensure it is
on a dedicated circuit with proper amp.
Rating. If the circuit breaker continues
to trip (or blown fuses), inspect wiring
for a loose connection or a dead short.
Repair or replace wiring and/or con-
nectors as necessary.
If you encounter any problems or have ques-
tions concerning the installation or application
of this system, please contact your distributor.
For the name of your nearest distributor contact:
Innovative Hearth Products, LLC
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
visit us at IHP.us.com
Model
Description
Weight
Capella 27
27" Electric Fireplace
78 lbs
.
ERT3027
27" Electric Fireplace
78 lbs
.
Spark 27
27" Electric Fireplace
78
lbs
.
MPE 27-2
27" Electric Fireplace
78 lbs.
PRODUCT REFERENCE INFORMAION
Содержание capella 27
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