The one-year warranty and additional four year Super Warranty are subject to the following
TERMS & CONDITIONS
1 This warranty is not valid in case of the following events:
a) If the warranty card is not fully and properly filled in and signed at the time of purchase/
installation by the Company’s authorized franchisee/dealer/service engineer.
b) If the completed warranty card is not presented to the authorized personnel at the time of
service/repair. Customers may be asked to furnish proof of ownership and date of purchase by
showing the sales receipt/purchase invoice. The warranty claims as accepted will be only for the
original purchaser. The warranty is non-transferable to anyone who subsequently purchases,
leases or otherwise obtains the product from the original purchaser.
c) If the appliance is not used in accordance with the manufacturer’s instructions given in the user
manual.
d) If the air conditioner has been installed, serviced, repaired, opened or tampered with by
unauthorized personnel.
e) If defects arise/are caused by accidents, alteration, misuse, neglect, abuse, substitution of
original components with spurious/non genuine components, use of/application of harmful
chemicals on machine, attack by household pest/rodents, fire, flood, earthquake, lightning,
and/or any other acts of God/natural calamities.
f) If defects arise with optional accessories like stabilizer, machine covers, extended power
cables, outdoor unit stands, remote controls (except external damage/mishandling), inlet/outlet
hoses, control knobs, electrical plugs, other detachable parts etc.
g) If damages occur owing to improper electrical circuits outside the air conditioner or by any
external electrical supply thereof. This includes failures due to erratic power supply, fluctuations
beyond rated voltage ± 10% voltage and frequency of 50 Hz ± 3%, AC power supply systems.
h) If the machine is run frequently on power back-up or solar power.
i) If the machine serial number on the appliance is defaced, missing or altered.
j) If the appliance is taken out of the territory of the Republic of India.
k) This warranty will automatically terminate on the expiry of the warranty period of 12 months or
extended warranty (optional) as per the scheme, even if the air conditioner has not been in use
for any time during the warranty period or extended warranty period for any reason.
2 This warranty does not cover normal wear and tear, any type of corrosion, rust, stains,
scratches, peeling paint, dents on the body. Also, the Company is not liable for any incidental
or consequential damages.
3 Parts replaced or repaired under Standard and Extended Warranties are warrantied throughout
the remainder of the original warranty period.
4 The Company is not liable for any delay in servicing owing to reasons beyond the control of the
Company or any of its authorised service centres.
5 This warranty is not applicable if the air conditioner is used for commercial/semi-commercial
purposes.
6 For any service under warranty beyond city/town/municipal limits from the
Company/authorised service centres, a fixed charge as per the Company’s norms will be
collected from the customer, in addition to the actual to and fro charges by the shortest route.
Alternatively, the customer may bring the appliance to the nearest service centre for carrying
out the necessary repairs, at customer’s own cost.
7 The warranty does not cover regular maintenance, including cleaning of filters, drain tray
and condenser wet servicing.
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