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ID TECH VP7200 User Manual

Page | 30

Communication to Kiosk

No data is received, or
data is garbled.



Faulty or incorrect
cable connections.



Check that the cable connection is secure and in the
correct port on the VP7200.

Load Firmware

Firmware loading
software indicates “open
RS232 failed”

Device is not well
connected to PC or other
software is using serial
interface



Check the cable connection



Close other software which is using serial interface

Firmware loading
software indicate “Load
firmware failed”

Device is not well
connected to PC



Check the cable connection

Firmware loading
software indicates “Send
Command failed”

Bootloader firmware in
device is destroyed



contact your local support representative to reload
manufacture firmware

Содержание VP7200

Страница 1: ...e2 ID 00 001 Rev 2023 107 www idtec D TEC 65 721 Walker S Tel 714 7 chproducts c CH VP7 ID TECH Street Cypre 61 6368 Fax com sup 7200 H ess CA 9063 x 714 761 8 pport idtec User 30 4720 8880 hproducts...

Страница 2: ...corded or any other method or translated into another language or language form without the express written consent of ID TECH ID TECH is a registered trademark of International Technologies and Syste...

Страница 3: ...se the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced r...

Страница 4: ...nformity is ava n be operated i utput Power 28 225dBuV m 23 4245dBuV m 10 SM900 33 SM1800 30 and I 24 and VIII 24 and 1 20 23 and 3 23 and 7 23 and 8 23 and 28 23 hould be mount roximity to radi imits...

Страница 5: ...ate screenshots Updated mounting guideline text CB 04 07 2023 59 Removed USB IF compliance Renamed LTE Setup to VP7200 Interface Connectors and LTE Setup replaced photo with diagram Added note to Inst...

Страница 6: ...Mounting the VP7200 16 8 4 Connecting to Power 17 8 5 Communication via USB 17 8 6 Connecting to the Data Port 18 8 7 Installation Checklist 18 8 7 1 Visual Inspection 18 8 7 2 Installation Procedure...

Страница 7: ...s guide which is available only on request See this guide when controlling the VP7200 through firmware commands sent directly over a serial port 1 1 Universal SDK A feature rich Windows based Universa...

Страница 8: ...ive Equipped with LEDs and sound to provide visual and audible cues to enable smooth and seamless transactions Secure Provides highly secure transactions whether financial pre paid loyalty or gift car...

Страница 9: ...s American Express ExpressPay 4 1 Discover DPAS 2 0 Felica Interac Flash v1 8 JCB MasterCard PayPass MChip 3 1 4 UPI Visa VCPS 2 2 and VISA VCTKS 1 1 Mifare Apple Pay Google Pay Samsung Pay other Mobi...

Страница 10: ...68 inches Depth 11 5 mm 0 45 inches Environmental Operating Temperature 30 C to 70 C 13 F to 158 F max change of 10 C per hour Tamper Detection Temperature Range 45 C to 120 C 49 F to 248 F Storage Te...

Страница 11: ...N tion about VP720 mode maxim s inactive du A 5V de y supported w onsumption i umption is p ustrate VP72 on Operator th America EMEA Japan No limit 00 power con mum power c ue to no conn with RS 232 i...

Страница 12: ...00 The VP7200 uses Bluetooth 5 0 also known as Bluetooth BLE Bluetooth Low Energy Unlike previous versions of Bluetooth BLE does not require users to first pair their devices through the Bluetooth Set...

Страница 13: ...tooth Connection Failed off off off on Beeps Twice Bluetooth Transmitting Data off off off on Off Transaction Started4 on off off off Off Transaction Successful5 on on on on Beeps Once Transaction Fai...

Страница 14: ...Indicator LE Buz ED zer Tampere LED4 bl Alarm ID ed Status ink Red m tone TECH VP7200 0 User Manua Page 14 l 4...

Страница 15: ...P7200 VP7200 Cables sold separately o RS 232 Use a cable with P N to 80185224 001or equivalent 5VDC powered cable o USB Use a USB A to USB C cable with P N 80186214 001 the VP7200 unit in this case wo...

Страница 16: ...ngthwise 7200 l VP7200 rea tent which c from metal s sure to mou patible with direction an aders away f can interfere surfaces nt the VP720 Kiosk III Kio d 32mm apa rom or in fro e with the RF 00 at a...

Страница 17: ...t B Type C cab ver mode of wer the USB por via USB D is 0ACD h VP7200 on t te and mark mark the 9 9 the USB typ mounting hole P7200 to the the VP7200 d ble through t the USB Typ rt if the unit ex the...

Страница 18: ...eps that indicate tampering Refer to Tamper and Failed Self Check indicators for specific information 8 7 2 Installation Procedures After visually inspecting the VP7200 follow these guidelines when in...

Страница 19: ...0 User Manual Page 19 See the Using the VP7200 to Make a Purchase Installation Points and Firmware Upgrade sections below for additional information about verifying device functionality and performing...

Страница 20: ...a successful test This tests the VP7200 s ability to read the Contactless test card If unsuccessful there will be no reaction from the reader If you use a test card and the VP7200 antenna is attached...

Страница 21: ...ons Tie all cables neatly with nylon cable ties and route them so that they are inaccessible and invisible to customers Label the cable ends host ID TECH and power to simplify connection testing or co...

Страница 22: ...our environment for possible sources of RF interference Q Do equipment manufacturers test their devices for RF interference A Electronic equipment is tested for RFI sensitivity by the manufacturers Th...

Страница 23: ...versal SDK mands open e ing USB inte u will need B port with t MultiCable d to your com file e file p file includin ware for U device is corr Demo app t n theFirmwa rfaces Cont he ID TECH U use the US...

Страница 24: ...ctUpdat 3 Updati In theFirmw te Firmware ng K81 Bo ware Typedia Kernels the ootloader log enter 25 e USDK Demo r file 52and select o app opens t OK ID a Firmware TECH VP7200 Type dialog 0 User Manua P...

Страница 25: ...K81 Fir ware Type di er filefrom t o app will up mplete the R ess Complete rmware alog enter 2 he extracted pdate the rea Results pane ed with Succ 255and selec d location an ader s firmwa e displays...

Страница 26: ...mplete roject Tree ps for updatin he Correct ifferent firmw ID72 83 ID72 8 T or S A A ble above a the product ided in firmw elect Open pdate the rea Results pane ed with Succ e Firmwar ng the K81 P Fi...

Страница 27: ...pdate Proce Project Tree alog enter4 FWfile for yo o app will up mplete the R ess Complete e Firmware 49and selectO our VP7200 s pdate the rea Results pane ed with Succ e OK model num ader s firmwa e...

Страница 28: ...ate Proce uniFWAp alog enter 1 enter2048 n _Ext_FWfile a o app will up mplete the R ess Complete pp file 16 then hold not 1024 an and select O pdate the rea Results pane ed with Succ d the Shift ke d...

Страница 29: ...Make sure that the correct polarity is observed For more information refer to the Input Voltage under the Electrical specification section Replace the VP7200 Reading Cards Phones First LED is lit but...

Страница 30: ...pen RS232 failed Device is not well connected to PC or other software is using serial interface Check the cable connection Close other software which is using serial interface Firmware loading softwar...

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