112
Before requesting service
The soft ice cream machine can operate abnormally because you are not familiar with
the method for use or due to another insignificant reason. It does not necessarily mean a
malfunction. In this case, check the following items to resolve a simple problem on your
own without the help from the service center. If you still can
’
t resolve it after checking the
following items, please contact our service center.
State
Please check
The machine does
not work!
1. Contact an electrician or the customer satisfaction team in case a phase error occurred.
2. Check whether the ELB and switch are turned off.
3. In case the display (front display) is on, turn the ELB (breaker) and switch on.
Does not stop but
continues to
operate!
1. Check whether dust is stacked in the ventilation hole. Take out the filter and remove the dust.
2. If the machine is close to the wall and has no ventilation, it can stop. Please, secure it at least 20cm from the wall.
3. Check whether the carburetor hole is blocked and if so clean out the hole.
4. Check whether the temperature in the ventilation hole (inhalation hole) is high. Set the inhalation
temperature of the condenser lower than 38
℃
.
Soft ice cream
is thin
1. Check whether the carburetor is inserted.
2. In case there are no sales for more than 3 hours, the soft ice cream can be melted and made one more time by
using the recycling function (cover the carburetor hole during recycling).
3. Check whether a sweet raw material is being used and adjust the sweetness (when the raw material is different
from the one used during the initial installation education, adjust the level value of the soft ice cream or
contract the customer satisfaction team).
The noise is
disturbing!
1. This product is an industrial machine and has some operation noise when compared to household appliances.
This product is designed to generate noise that is less than 70dB.
the customer satisfaction team in case abnormal noise is generated during machine operation.
2. A clicking sound can be generated during the initial operation.
This is the sound of plastic blade (dasher blade)that cleans the wall of the cylinder while making soft ice cream.
The machine won't
accept the coin
(machine is
returning coin
repeatedly).
1. Is the screen under inspection displayed?
a. This trouble takes place if foreign materials are built up on the cup ejecting sensor and the cup ring sensor.
b. This trouble also takes place if ice cream production is not complete on both sides.
c. This trouble also takes place in operating modes other than AUTO mode.
Soft ice cream does
not come out
when a coin is
inserted
1. Inserting coins lights the button. Ice cream is sold when pressing the button.
2. Inserting coins in amount larger than the set price lights the button.
If a certain period of time (standard: 2 minutes) passes the coin cannot be returned.
Change does not
come out.
1. There is no change. Therefore, sales is performed only when inserting coins in amount of set price.
Bills are not
inserted.
1. Aren’t there sufficient changes in the coin bin?
a. Bill is inserted only when there are sufficient changes in the coin bin.
2. Is the cassette defective?
Soft ice cream
dose
not come out
enough
1. The soft ice cream ejection amount can be adjusted by a manager.
The default standard is 70g, but the ejection amount can change according to the raw material, overrun,
and so forth. Therefore, refer to the user manual and make the necessary adjustments.
2. Is the raw material need lamp blinking? In the case of MIX LOW, the ejection amount can become small.
In the case of MIX LOW, replenish the raw material.
3. The ejection amount can change by carburetor hole. The ejection amount can be large when a large
hole is used.
Soft ice cream
comes out too
much
1.The soft ice cream ejection amount can be adjusted by a manager.
The default standard is 70g, but the ejection amount can change according to the raw material, overrun, and so
forth. Therefore, refer to the user manual and make the necessary adjustments.
2. Soft ice cream becomes thin and ejection amount may become large as time passes.
Remake soft ice cream by using the recycling function to solve the problem.
3. Ejection amount can change by carburetor hole.
The ejection amount can be small when a small hole is used.
Содержание ISIV-273SHC
Страница 4: ...4 Contents ...
Страница 83: ...83 Method to Use Coin Mechanism ...
Страница 84: ...84 Method to Use Coin Mechanism l g g ...
Страница 110: ...110 Circuit diagram ...
Страница 123: ...123 MEMO ...
Страница 124: ...3240253 00 Online Internet Service http www icetro com SOFT ICE CREAM VENDING MACHINE ...