iCanServer540R User’s Guide
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Name of the channel on iCanServer540R is displayed but there is no video.
Check if there is input video source to the channel. And check if there is a firewall in the
network. Check if the network is NAT type.
In case there is a firewall in the network:
Try a TCP connection. TCP connection is usually enabled by checking TCP box before
connecting to iCanServer540R. Refer to viewer manual for more detailed operation.
If the network is NAT type, you need port mapping. It is be achieved by setting the NAT
server to forward all packets coming in through a specific port to iCanServer540R.
2. After Successfully Connecting to the iCanServer540R
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Video movement is slow.
z
In Basic Setup of Admin Mode, lower the “Quality”. High quality means more data.
You can also set the “Max. Bandwidth” to higher value. But this value must be lower
than the maximum upload speed of your network. For example, if the maximum
uploading bandwidth of the network is 400Kbps, set the total “Max. Bandwidth” of the
4 channels to 384Kbps. If you set it higher, the video image can be corrupted with
artifacts.
Ask your network manager or ISP for maximum uploading bandwidth of the network.
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Check whether dual streaming mode is enabled and iCanServer540R is recording
video. Dual streaming mode is enabled by selecting “Enable High Quality Video
Recording” in basic set-up page (Refer to Section 5.2). When dual streaming mode is
enabled, iCanServer540R provides low speed video to connected user while recording
high quality video into HDD
.
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The image is dull and I see green, pink dots.
This could be caused by performance limitation of the PC. Do not run too many programs while
running viewer program. The other reason could be missing data while transmission from
Rev.1.0 (Nov. 2006)
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