Troubleshooting
Option Problems
Problem
Action
An IBM option that was
just installed does not
work.
Verify that:
The option is designed an IBM ThinkPad 380 or 380D computer.
You installed option correctly by following the instructions supplied with the
option or this book.
Other installed options or cables are not loose.
No I/O address or interrupt level (IRQ) conflict has occurred. To see the
system resource status, start the ThinkPad Features program and click on
each device icon. (For some devices, the I/O address or IRQ can be seen
when you click on the Advanced.. button.)
If the test programs for the option did not find the problem, have the computer
and option serviced, or see Appendix A.
An IBM option that used
to work no longer works.
Verify that:
All the option hardware and cable connections are securely connected.
If the option came with its own test instructions, use those instructions to
test the option.
System resource conflicts do not occur (see Appendix A).
If the preceding items are correct and the test programs did not find the
problem, have the computer and option serviced.
The serial port does not
work.
Ensure that serial port is enabled and set to COM1, COM2, COM3, or COM4 in
the ThinkPad Features program (click on the Serial Port
icon).
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