Chapter
4.
IBM
Enhanced
Diagnostics
The
IBM
Enhanced
Diagnostics
program
uses
a
full
range
of
diagnostic
utilities
to
determine
the
operating
condition
of
the
computer’s
hardware
components.
You
can
run
the
IBM
Enhanced
Diagnostics
from
the
Access
IBM
Predesktop
Area
on
your
hard
disk.
Alternatively,
you
can
create
a
bootable
IBM
Enhanced
Diagnostics
diskette
from
the
Access
IBM
Predesktop
Area.
You
can
also
download
the
latest
version
of
the
Enhanced
Diagnostics
program
from
http://www.ibm.com/pc/support/
on
the
World
Wide
Web.
Type
your
machine
type
and
model
number
into
the
Quick
Path
field
to
find
the
downloadable
files
that
are
specific
to
the
computer.
Diagnostics
program
download
To
download
the
Diagnostics
program,
do
the
following:
v
Go
to
http://www.ibm.com/
.
v
Select
Support
&
downloads
.
v
Select
Personal
computing
from
the
″
Get
product
support
for
″
list.
v
Enter
your
machine
type
in
the
″
Quick
Path
″
box
and
click
Go
.
v
Follow
the
links
provided
to
locate
the
IBM
Enhanced
Diagnostics.
Note:
You
can
download
either
a
diskette
image
or
a
startable
CD-ROM
image
(.iso
file)
of
the
diagnostics.
Running
IBM
Enhanced
Diagnostics
from
the
Access
IBM
Predesktop
Area
To
open
the
Access
IBM
Predesktop
Area,
do
the
following:
1.
With
the
computer
off,
press
and
hold
the
Enter
key;
then,
turn
on
the
computer.
2.
When
the
logo
screen
appears,
release
the
Enter
key.
3.
The
Access
IBM
Predesktop
Area
opens.
4.
Select
Run
diagnostics
from
the
Utilities
menu.
5.
Follow
the
instructions
on
the
screen.
Navigating
through
the
diagnostics
programs
Use
the
cursor
movement
keys
to
navigate
within
the
menus.
v
The
Enter
key
is
used
to
select
a
menu
item.
v
The
Esc
key
is
used
to
back
up
to
the
previous
menu.
v
For
online
help
select
F1
.
Running
diagnostics
tests
There
are
four
ways
to
run
the
diagnostic
tests.
©
Copyright
IBM
Corp.
2005
13
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