In the U.S. and Canada, to access the IBM Automated Fax System, call
1-800-426-3395.
Getting help online
Online Housecall is a remote communication tool that allows an IBM
technical-support representative to access your PC by modem. Many
problems can be remotely diagnosed and corrected quickly and easily. In
addition to a modem, a remote-access application program is required. This
service is not available for servers. There might be a charge for this service,
depending on the request.
For more information about configuring your PC for Online Housecall:
In the U.S., call 1-800-772-2227.
In Canada, call 1-800-565-3344.
In all other countries, contact your IBM reseller or IBM marketing
representative.
Getting help by telephone
During the warranty period, you can get help and information by telephone
through the IBM PC HelpCenter. Expert technical-support representatives
are available to assist you with questions you might have on the following:
Setting up your computer and IBM monitor
Installing and setting up IBM options purchased from IBM or an IBM
reseller
30-day, preinstalled-operating-system support
Arranging for service (on-site or carry-in)
Arranging for overnight shipment of customer-replaceable parts
In addition, if you purchased an IBM PC Server or IBM Netfinity Server,
you are eligible for IBM Start Up Support for 90 days after installation.
This service provides assistance for:
Setting up your network operating system
Installing and configuring interface cards
Installing and configuring network adapters
Please have the following information ready when you call:
Machine Type and Model
Serial numbers of your computer, monitor, and other components, or
your proof of purchase
Description of the problem
Exact wording of any error messages
Hardware and software configuration information for your system
Chapter 7. Getting help, service, and information
131
Содержание PC 300PL Types 6862
Страница 1: ...PC 300PL User Guide Type 6565 PC 300GL User Guide Types 6563 6564 6574...
Страница 2: ......
Страница 3: ...PC 300PL User Guide Type 6565 PC 300GL User Guide Types 6563 6564 6574 IBM...
Страница 10: ...viii PC 300PL and PC 300GL User Guide...
Страница 18: ...xvi PC 300PL and PC 300GL User Guide...
Страница 20: ...Desktop model Tower model 2 PC 300PL and PC 300GL User Guide...
Страница 24: ...PC DOS 2000 SCO OpenServer 5 0 5 6 PC 300PL and PC 300GL User Guide...
Страница 38: ...20 PC 300PL and PC 300GL User Guide...
Страница 78: ...60 PC 300PL and PC 300GL User Guide...
Страница 90: ...4 Rotate the power supply toward the opened side slightly 72 PC 300PL and PC 300GL User Guide...
Страница 114: ...Desktop Tower 96 PC 300PL and PC 300GL User Guide...
Страница 189: ......
Страница 190: ...IBM Part Number 10K2713 Printed in U S A September 1999 1 K2713...