IBM NETCOOL 4.3-W, Руководство пользователя

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Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 59
Global VOIP
Description
A multi-technologies report that targets the customerís decision maker. In a single view, the decision maker will
have a global overview about the quality of the IP Telephony application in terms of call setup and termination,
voice quality, network infrastructure, and system and service performances.
Reporter Set
Global Customer Reports
Tables and Charts
No table and chart information is available for this report (stylesheet PVLs_Cisco_VOIP_Global.html).
Metrics Used in Report
CCM CPU Utilization (percent) (avg last 5 mn)
Cluster Percentage of Packet Lost (percent)
Cluster Total Number of Normal Call Clearing
ClusterDropCall
ClusterJitter
ClusterOffNetCall
ClusterOnNetCall
ClusterSuccessfulCall
ClusterUnsuccessfulCall
Interface Bandwidth Utilization Out (percent)
PSTN Gateway Active DS0 Channels (Nb) (Gauge)
PSTN Gateway Active DS0 Channels (Nb)
PSTN Gateway Network Errors (percent)
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > Global Customer View
Drills Down To
CCM Server Quality Resource
Cluster Quality Resource