Step 7
This step loads Online Diagnostics in service mode. If you are unable to load the
diagnostics, go to “Step 8”.
1. Turn on the power.
2. When the keyboard indicator (icon or text) appears, press F6 on the directly
attached keyboard, or 6 on the ASCII terminal keyboard, to indicate that diagnostics
are to be loaded.
3. Enter any requested passwords.
4. Follow any instructions to select a console.
Did the Diagnostics Operating Instructions display without any obvious display
problem?
NO
Go to “Step 8”.
YES
Go to “Step 10” on page 148.
Step 8
Starting at the top of the following table, find your symptom and follow the instructions
given in the Action column.
Symptom
Action
Display problem
Go to “Step 9”.
All other symptoms
Go to “Problem Determination When Unable to
Load Diagnostics” on page 152
Step 9
Find your type of console display in the following table. Then follow the instructions
given in the Action column.
Console Display
Action
Display Device
Go to the display documentation for problem
determination.
ASCII terminal
Go to the problem-determination documentation
for this type of terminal.
Chapter 8. Hardware Problem Determination
147
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