IBM eServer 200 xSeries, Руководство пользователя, Страница: 91 / 128

Chapter 6. Solving problems
77
ServerGuide error symptoms
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Setup and Installation CD
System Updates and Applications CD
Symptom Suggested action
Setup and
Installation CD will
not start. • Ensure that the system is a supported server with a startable
(bootable) CD-ROM drive.
• If the startup (boot) sequence settings have been altered, ensure
that the CD-ROM drive is first in the startup sequence.
• If more than one CD-ROM drive is installed, ensure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
ServeRAID
program cannot
view all installed
drives - or - cannot
install NOS. • Ensure that there are no duplicate SCSI IDs or IRQ assignments.
• Ensure that the hard disk drive is connected properly.
The Operating
System Installation
program
continuously loops. Make more space available on the hard disk.
ServerGuide will
not start your NOS
CD. Ensure that the NOS CD you have is supported by the ServerGuide
program. See the Setup and Installation CD label for a list of supported
NOS versions.
Cannot install NOS
- option is
unavailable. Ensure that the NOS is supported on your server. If the NOS is
supported, either there is no logical drive defined (ServeRAID systems)
or the ServerGuide System Partition is not present. Run the
ServerGuide setup and configuration program, and ensure that setup is
complete.
Symptom Suggested action
Get "time out" or
"Unknown host"
errors Be sure you have access to the Internet through FTP directly.