IBM BladeCenter S, Руководство по диагностике и обслуживанию, Страница: 55 / 146

You can find the documentation for blade servers in the IBM Systems Information
Center, which is at http://publib.boulder.ibm.com/infocenter/systems/index.jsp.
To access the blade server documentation from this site, click
Systems hardware >
BladeCenter information > Blade servers .
To determine which blade servers are compatible with the BladeCenter S chassis,
see the IBM ServerProven Web site at http://www.ibm.com/servers/eserver/
serverproven/compat/us/eserver.html.
IBM continually updates the support Web site with tips and techniques that you
can use to resolve any problems that you may be having with the BladeCenter S
system. Go to the BladeCenter support search Web site at http://www.ibm.com/
systems/support/supportsite.wss/search?brandind=5000020 to see if any service
bulletins have been generated. In the Search field, enter the following terms: 8886,
retain, and blade. In addition, see the product information for the specific blade
server for more troubleshooting information.
In addition:
v
If the blade servers cannot see the hard disk drives in the storage module, see
“Hard disk drives not available to blade servers” on page 71.
v
If the blade servers cannot communicate through ports on a copper pass-thru
module (CPM), see “Blade server cannot communicate through CPM ports” on
page 55.
v
If one or more blade servers is not able to access or communicate with the
media tray, see “Troubleshooting media tray problems” on page 59.
Blade server cannot communicate with external network
If a blade server cannot communicate with the external network, there may be an
I/O connectivity problem.
Problem
A blade server starts but cannot communicate with the external network.
Investigation
Perform these steps to resolve the problem.
1. Log in to the advanced management module and verify that external ports are
enabled for the I/O module. From I/O Module tasks, click
Configuration ,
choose the I/O module and click Admin/Power/Restart .
2.
If the problem persists, see “Troubleshooting I/O module problems” on page
53.
Blade server will not power on
If a blade server will not power on, the problem may be caused by the blade itself,
power supplies, or by configuration settings within the advanced management
module.
Problem
You attempted to power on a blade server using the power-on button on the blade
server, but it will not power on.
Chapter 3. Troubleshooting
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