Appendix B. Run-time switching software default settings
. . . . . . . 117
Appendix C. Cable lengths
. . . . . . . . . . . . . . . . . . . 119
Appendix D. Understanding and troubleshooting the Spanning Tree
Protocol
. . . . . . . . . . . . . . . . . . . . . . . . . . 121
STP operation levels . . . . . . . . . . . . . . . . . . . . . . 121
Bridge protocol data units
. . . . . . . . . . . . . . . . . . . . 122
Creating a stable topology . . . . . . . . . . . . . . . . . . . . 122
STP port states . . . . . . . . . . . . . . . . . . . . . . . 122
Setting user-changeable STP parameters
. . . . . . . . . . . . . 124
Illustration of STP . . . . . . . . . . . . . . . . . . . . . . 125
Blocking state . . . . . . . . . . . . . . . . . . . . . . . . . 127
Listening state
. . . . . . . . . . . . . . . . . . . . . . . . 128
Learning state . . . . . . . . . . . . . . . . . . . . . . . . . 129
Forwarding state . . . . . . . . . . . . . . . . . . . . . . . . 130
Disabled state . . . . . . . . . . . . . . . . . . . . . . . . . 132
Troubleshooting STP . . . . . . . . . . . . . . . . . . . . . . 133
Spanning Tree Protocol Failure
. . . . . . . . . . . . . . . . . 133
Full/half duplex mismatch
. . . . . . . . . . . . . . . . . . . 133
Unidirectional link
. . . . . . . . . . . . . . . . . . . . . . 134
Packet corruption
. . . . . . . . . . . . . . . . . . . . . . 135
Resource errors . . . . . . . . . . . . . . . . . . . . . . . 135
Identifying a data loop . . . . . . . . . . . . . . . . . . . . . 136
Avoiding network problems . . . . . . . . . . . . . . . . . . . 136
Appendix E. Getting help and technical assistance
. . . . . . . . . . 141
Before you call
. . . . . . . . . . . . . . . . . . . . . . . . 141
Using the documentation . . . . . . . . . . . . . . . . . . . . . 141
Getting help and information from the World Wide Web
. . . . . . . . . 141
Software service and support . . . . . . . . . . . . . . . . . . . 142
Hardware service and support . . . . . . . . . . . . . . . . . . . 142
Appendix F. Warranty information
. . . . . . . . . . . . . . . . . 143
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . 143
Problem determination
. . . . . . . . . . . . . . . . . . . . 143
Running diagnostics
. . . . . . . . . . . . . . . . . . . . 143
Checking software . . . . . . . . . . . . . . . . . . . . . 143
Warranty service and support . . . . . . . . . . . . . . . . . . 144
International Warranty Service . . . . . . . . . . . . . . . . . . 144
Purchasing additional services. . . . . . . . . . . . . . . . . . 145
IBM Statement of Limited Warranty Z125-4753-06 8/2000
. . . . . . . . 146
Part 1 - General Terms
. . . . . . . . . . . . . . . . . . . . 146
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . 148
Appendix G. Notices
. . . . . . . . . . . . . . . . . . . . . . 155
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 155
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 156
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 156
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 157
Federal Communications Commission (FCC) statement
. . . . . . . . 157
Industry Canada Class A emission compliance statement . . . . . . . . 158
Australia and New Zealand Class A statement . . . . . . . . . . . . 158
United Kingdom telecommunications safety requirement . . . . . . . . 158
European Union EMC Directive conformance statement . . . . . . . . 158
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 158
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IBM BladeCenter 4-Port Gb Ethernet Switch Module: Installation and User’s Guide
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