IBM BladeCenter HC10 Type 7996, Руководство по обслуживанию

Страница: 77 / 114

Graphics card and compression card problems
The blade workstation has a graphics card that processes images for the
applications programs in the blade workstation; it also has a compression card that
compresses and transmits the graphics and data to the thin client communications
module.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7996,” on page 11 to determine which components are CRUs and which
components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The operating system can not
find the graphics card.
1. Make sure that:
v The graphics card is configured correctly.
v
The correct device drivers are installed in the blade workstation.
2. Reseat the graphics card.
3. Replace the graphics card.
4. (Trained service technician only) Replace the system board assembly.
The thin-client is not receiving
graphics or data from the blade
workstation.
1. Shut down the thin-client session with the blade workstation; then, restart the
session with the blade workstation. See the thin-client documentation for more
information.
2. Make sure that:
v The thin-client is connected to a power source and to the network. See the
thin-client documentation for more information.
v The network settings are configured on the thin-client and the blade
workstation. Contact your network administrator to verify the network
configuration.
v
The thin-client is configured correctly. See the thin-client documentation for
more information.
v
The compression card is configured correctly. See "Configuring the blade
workstation" in the Installation and User's Guide .
v
The correct device drivers are installed in the blade workstation.
v
The correct firmware for the graphics and compression cards are installed in
the blade workstation.
v
I/O-module 2 in the BladeCenter unit is working. See the BladeCenter unit
documentation for more information.
3. Reseat the following components one at a time, in the order shown, restarting
the blade workstation each time:
a. Compression card
b. Graphics card
4. Replace the following components one at a time, in the order shown, restarting
the blade workstation each time:
a. Compression card.
b. Graphics card.
5. (Trained service technician only) Replace the system board assembly.
Chapter 5. Diagnostics
61