v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8863,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
178x
Fixed
disk
error.
1.
Reseat
the
hard
disk
drive
cables.
2.
Replace
the
hard
disk
drive
cables.
3.
Run
the
hard
disk
drive
diagnostic
tests.
4.
Reseat
the
following
components:
a.
Optional
ServeRAID
™
-8i
adapter.
b.
Hard
disk
drive.
c.
I/O
board.
5.
Replace
the
components
listed
in
step
4
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
1800
Unavailable
PCI
hardware
interrupt.
1.
Run
the
Configuration/Setup
Utility
program
and
adjust
the
adapter
settings.
2.
Remove
each
adapter
one
at
a
time,
restarting
the
server
each
time,
until
the
problem
is
isolated.
1962
A
drive
does
not
contain
a
valid
boot
sector.
1.
Make
sure
that
a
bootable
operating
system
is
installed.
2.
Run
the
hard
disk
drive
diagnostic
tests.
3.
Reseat
the
following
components:
a.
SAS
drive
b.
SAS
hard
disk
drive
backplane
cable
c.
I/O
board
4.
Replace
the
components
listed
in
step
3
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
5962
IDE
CD
or
DVD
drive
configuration
error.
1.
Run
the
Configuration/Setup
Utility
program
and
load
the
default
settings
(see
“Configuration/Setup
Utility
menu
choices”
on
page
135).
2.
Reseat
the
following
components:
a.
CD
or
DVD
drive
cable
b.
CD
or
DVD
drive
c.
I/O
board
3.
Replace
the
components
listed
in
step
2
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
8603
Pointing-device
error.
1.
Reseat
the
following
components:
a.
Pointing
device
b.
I/O
board
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
Chapter
2.
Diagnostics
25
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