IBM 8676 - Eserver xSeries 335, Руководство по техническому обслуживанию и ремонту, Страница: 99 / 172

Error symptoms
You can use the error symptom table to find solutions to problems that have definite
symptoms.
If you cannot find the problem in the error symptom charts, go to “Starting the
diagnostic programs” on page 22 to test the server.
If you have just added new software or a new option and your server is not
working, do the following before using the error symptom charts:
v Remove the software or device that you just added.
v
Run the diagnostic tests to determine if your server is running correctly.
v Reinstall the new software or new device.
In the following table, if the entry in the FRU/action column is a suggested action,
perform that action; if it is the name of a component, reseat the component and
replace it if necessary. The most likely cause of the symptom is listed first.
Note: See “System” on page 112 to determine which components should be replaced by a field service technician.
CD-ROM drive problems
Symptom FRU/action
CD-ROM drive is not
recognized.
1. Verify that:
v The IDE channel to which the CD-ROM drive is attached (primary or
secondary) is enabled in the Configuration/Setup Utility program.
v
All cables and jumpers are installed correctly.
v
The correct device driver is installed for the CD-ROM drive.
2. Run CD-ROM drive diagnostics.
3. CD-ROM drive.
Note: See “System” on page 112 to determine which components should be replaced by a field service technician.
Diskette drive problems
Symptom FRU/action
Diskette drive activity LED stays
on, or the system bypasses the
diskette drive.
1. If there is a diskette in the drive, verify that:
v The diskette drive is enabled in the Configuration/Setup utility program.
v
The diskette is good and not damaged. (Try another diskette if you have
one.)
v
The diskette is inserted correctly in the drive.
v The diskette contains the necessary files to start the server.
v
The software program is working properly.
v The cable is installed correctly (in the proper orientation).
2. Run diskette drive diagnostics.
3. Cable.
4. Diskette drive.
5. System board.
Chapter 6. Symptom-to-FRU index
89