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Chapter 9. Getting Help, Service, and Information

If you need help, service, technical assistance, or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist
you.

For example, IBM maintains pages on the World Wide Web where you can get
information about IBM products and services, find the latest technical information,
and download device drivers and updates. Some of these pages are:

http://www.ibm.com

Main IBM home page

http://www.pc.ibm.com

IBM Personal Computing

http://www.pc.ibm.com/support

IBM Personal Computing Support

http://www.pc.ibm.com/us/desktop/

IBM Commercial Desktop (U.S.)

http://www.pc.ibm.com/us/intellistation/

IBM IntelliStation (U.S.)

http://www.pc.ibm.com/us/netfinity/

IBM Netfinity and PC Servers (U.S.)

http://www.pc.ibm.com/us/options/

IBM Options (U.S.)

You can select a country-specific Web site from these pages.

Help is also available from bulletin boards and online services, as well as by fax and
telephone. This section provides information about these sources.

Services available and telephone numbers listed are subject to change without
notice.

Service Support

With the original purchase of an IBM hardware product, you have access to
extensive support coverage. During the IBM hardware product warranty period,
you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.)
for hardware product assistance covered under the terms of the IBM Statement of
Limited Warranty. See “Getting Help by Telephone” on page 134 for HelpCenter
telephone numbers in other countries.

The following services are available during the warranty period:

Problem Determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.



Copyright IBM Corp. 1998

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Содержание 6889 - IntelliStation M - Pro

Страница 1: ...IntelliStation M Pro User Guide Professional Workstation Type 6889...

Страница 2: ......

Страница 3: ...IntelliStation M Pro User Guide Professional Workstation Type 6889 IBM...

Страница 4: ...re periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s desc...

Страница 5: ...llation 12 Chapter 3 Arranging Your Workspace 13 Comfort 13 Glare and Lighting 14 Air Circulation 14 Electrical Outlets and Cable Lengths 14 Chapter 4 Operating Your Computer 15 Using Controls and Sta...

Страница 6: ...y 41 Advanced Setup 43 ISA Legacy Resources 45 Power Management 47 Instructions for Common Procedures 49 Viewing the System Summary 49 Setting the Date and Time 50 Understanding the Power On Password...

Страница 7: ...ntegrated Ethernet Subsystem 112 Troubleshooting Charts 114 IBM Enhanced Diagnostics 125 Installing Files from Option Diskettes 127 Chapter 9 Getting Help Service and Information 129 Service Support 1...

Страница 8: ...s Puerto Rico and Canada Part 1 General Terms 144 IBM Statement of Warranty Worldwide except Canada Puerto Rico Turkey United States Part 1 General Terms 147 Part 2 Worldwide Country Unique Terms 150...

Страница 9: ...s to devices In the U K by law the power cord must be disconnected after the telephone line cable 2 In the U K by law the telephone cable must be connected after the power cord 1 2 1 Electrical curren...

Страница 10: ...ed to conform to the requirements of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser products When a CD ROM drive is installed note the following CAUTION...

Страница 11: ...ble Dispose of the battery as required by local ordinances or regulations ATTENTION Danger d explosion en cas de remplacement incorrect de la batterie Remplacer uniquement par une batterie IBM de type...

Страница 12: ...computer This document is also available as part of the IBM preinstalled software About Your Software This publication provided only with computers that have IBM preinstalled software contains inform...

Страница 13: ...bm com support page IBM IntelliStation It can also be ordered from IBM To purchase a copy refer to Chapter 9 Getting Help Service and Information on page 129 Technical Information Manual This publicat...

Страница 14: ...xii IntelliStation M Pro User Guide...

Страница 15: ...iStation M Pro Your computer incorporates many of the latest advances in computer technology and is easy to expand and upgrade as your needs change This chapter provides an overview of the computer fe...

Страница 16: ...page 77 for more information Support for Up to 1024 MB 1 GB of SDRAM 32 MB 64 MB 128 MB and 256 MB DIMMs in either single sided or double sided configurations DIMM heights up to 2 5 inches Flash memo...

Страница 17: ...host configuration protocol Wake on LAN wake up on ring and wake up on alarm Alert on LAN supported on certain models Update POST and BIOS over the network Automatic power on startup sequence Desktop...

Страница 18: ...ic ac voltage sensing in power supply Built in overload and surge protection Advanced Power Management Wake on LAN support Security AssetCare Asset ID Power on and administrator passwords Lockable cov...

Страница 19: ...sted here are being tested for compatibility at the time this publication goes to press Additional operating systems might be identified by IBM as compatible with your computer following the publicati...

Страница 20: ...output in British thermal units Btu per hour Maximum configuration as shipped 306 Btu hour 90 watts Maximum configuration theoretical 2 1564 Btu hour 460 watts Electrical Input Sine wave input 50 60...

Страница 21: ...power levels 5 0 bels idle 5 2 bels operating These levels were measured in controlled acoustical environments according to procedures specified by the American National Standards Institute ANSI S12 1...

Страница 22: ...our computer to support the Euro Sign a proper combination of both hardware computer keyboard and printer and software operating systems application programs and device drivers is required There are m...

Страница 23: ...ch as memory or an adapter Refer to Chapter 7 Installing Options Overview on page 73 for option installation instructions Important Be sure that you set up any additional devices according to the manu...

Страница 24: ...additional computer stability turn the four feet a quarter turn away from the computer Mouse 1 Printer 2 SCSI 3 Monitor 4 Audio 5 Ethernet 6 Serial Device Modem 7 USB 8 Keyboard 9 Power cord 1 10 Int...

Страница 25: ...itor and other devices first then plug the cords into properly grounded electrical outlets When the power cord is first plugged in the computer powers on for a few seconds then powers off This is norm...

Страница 26: ...model type that you might need if you ever have your computer serviced To locate these numbers and record this information see Appendix A Computer Records on page 139 For information about IBM instal...

Страница 27: ...and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor...

Страница 28: ...sing a soft cloth moistened with a nonabrasive liquid glass cleaner Air Circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The mon...

Страница 29: ...computer may appear to power on for a few seconds then power off This is a normal sequence to enable the computer to self initialize The power switch will normally operate with a single touch However...

Страница 30: ...in use light for the hard disk drive or diskette drive is on Power On Light This status indicator lights when you turn on your computer Hard Disk Drive Light When this light is on it indicates that th...

Страница 31: ...d administrator passwords you can type either password at the password prompt Type your password at the prompt and press Enter The first screen of your operating system or application program appears...

Страница 32: ...reen moves as you move the mouse When you see an item that you want to select on the screen you simply move the pointer to that item this is called pointing Then you press and release the left button...

Страница 33: ...configuration information This information can be accessed using a DMI browser DMI browsers are provided by all major operating systems and all major LAN management packages including Netfinity Intel...

Страница 34: ...network LANClient Control Manager recognizes your computer as a Hybrid RPL client and a bootstrap program is downloaded to your computer This bootstrap program is small and helps prevent network conge...

Страница 35: ...free images Device drivers for the graphics adapters as well as a README file with instructions for installing the device drivers are provided on the Ready to Configure Utility Program CD that comes w...

Страница 36: ...Your computer also has an internal speaker and three audio ports These features provide you with the ability to play back and capture sound and music and enable you to enjoy sound with multimedia appl...

Страница 37: ...ou to view and change the configuration and setup of your computer In the past the system programs were contained in a read only memory ROM module on the system board If you wanted to update POST rout...

Страница 38: ...Removing the Cover on page 80 4 Locate the configuration rocker switches on the system board See the label inside your computer for the location of the switches 5 Set switch number 5 ON 6 Insert the...

Страница 39: ...t place the drive where there is High temperature High humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight Do not insert any object other than a CD into the...

Страница 40: ...Place the disk in the tray with the label facing up 3 Close the tray by pressing the Eject Load button or by gently pushing the tray forward When the tray is closed the indicator light on the front o...

Страница 41: ...139 Store the tag in a safe place Locking the Keyboard You can disable the keyboard so that others are unable to use it If a power on password is set the keyboard is locked when you turn on the compu...

Страница 42: ...28 IntelliStation M Pro User Guide...

Страница 43: ...etup Utility program System Summary Product Data Devices and I O Ports Start Options Date and Time System Security Advanced Setup ISA Legacy Resources Power Management This chapter contains the follow...

Страница 44: ...an administrator password the Configuration Setup Utility program menu appears on the screen If you have set an administrator password the Configuration Setup Utility program menu will not appear unti...

Страница 45: ...ust use the keyboard Refer to the following table for the keys used to accomplish various tasks Note Active keys are displayed at the bottom of each screen not all of the above keys are active with ev...

Страница 46: ...complete the following steps 1 When you turn on the computer an error message indicating that a configuration change has occurred appears approximately 30 seconds after the memory count numbers stop...

Страница 47: ...ou might have to press Esc several times to get back to the Configuration Setup Utility program menu 2 Before you exit from the Configuration Setup Utility program menu select Save Settings if you wan...

Страница 48: ...amount of synchronous dynamic random access memory SDRAM Memory Type Indicates the type of memory such as nonparity or error checking and correction ECC Video Controller Indicates the type of video c...

Страница 49: ...ftware installed in the electrically erasable programmable read only memory EEPROM Boot Block Revision Level Indicates the revision level of the boot startup record that is flashed in at manufacturing...

Страница 50: ...use this option to set the correct type Serial Port Setup Serial Port A Address Serial Port A IRQ Serial Port B Address Serial Port B IRQ The Serial Port Setup menu shows the addresses and interrupts...

Страница 51: ...CP EPP ECP and EPP or Bidirectional In standard mode you are limited to write only unidirectional mode The extended modes are bidirectional and will increase the efficiency of your parallel port howev...

Страница 52: ...ed it shows the selectable performance The performance indicates the speed at which the drive will transfer data To get better disk performance run IDE hard disk and CD ROM drives in High Performance...

Страница 53: ...automatically start the Configuration Setup Utility whenever a POST error occurs Select another option if you want the system to bypass the Configuration Setup Utility and use a different startup sequ...

Страница 54: ...g the power on sequence This setting does not affect the behavior of these keys only the display of the options Power On Status This option lets you control whether or not power on status indicators s...

Страница 55: ...nistrator passwords System Security Descriptions Enhanced Security If your model has the Enhanced Security feature this option on the System Security menu shows the current setting for enhanced securi...

Страница 56: ...set to Enabled Power On Password This options lets you set change or delete a power on password You can also set Password Prompt to On Off or Dual For additional information about the power on passwor...

Страница 57: ...how much cache memory is installed and lets you enable or disable its use Cache memory is special buffer storage that holds frequently used instructions and data and works faster than main memory Wit...

Страница 58: ...g System The Plug and Play Control menu lets you change certain settings for Plug and Play devices Set Device Node When this option is disabled programs will not be able to make changes to the power o...

Страница 59: ...e setting for an available hexadecimal address Be sure to read the documentation that comes with your adapter You might need to make changes to the adapter to accommodate the selections you make for M...

Страница 60: ...ces For example you might have to move jumpers or switches on the adapter or make changes to the software that comes with the adapter Interrupt Resources The Interrupt Resources menu lets you allocate...

Страница 61: ...PI automatic configuration and power interface BIOS mode is enabled the operating system is allowed to control the power management features of your computer Not all operating systems support ACPI BIO...

Страница 62: ...eatures that automatically turn on your computer You must also select the startup sequence you want to use for the type of power on event selected If you select Automatic make sure Automatic Power On...

Страница 63: ...y screen appears Depending on your model and configuration your screen might appear slightly different from the one shown here System Summary Processor Pentium II Processor Speed 450 MHz3 Cache Size 5...

Страница 64: ...The power on password feature deters unauthorized persons from gaining access to the information stored in your computer You do not need to set a power on password but doing so allows you to control w...

Страница 65: ...ed and the mouse port disabled error message appears type either your power on or administrator password to enable the keyboard Then use the keyboard to put a check mark in the Do not display this mes...

Страница 66: ...ogram but you will not be able to change any settings The password does not appear on the screen as you type it If you type the wrong password you receive a screen message telling you so If you type t...

Страница 67: ...Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 10 To exit from the Configuration Setup Utility program press Esc and follow the instructions on...

Страница 68: ...to set an administrator password When you set an administrator password a password prompt appears each time you try to access the Configuration Setup Utility program The password does not appear on th...

Страница 69: ...password Each time a component that is protected by asset security is removed and the computer is powered on a POST message notifies you of the removal Examples of such components are system memory m...

Страница 70: ...g and Using the Program on page 30 2 Select System Security from the Configuration Setup Utility program menu 3 Select Administrator Password 4 Type your password and press Down Arrow 5 Type your pass...

Страница 71: ...tected by enhanced security For information on lost or forgotten passwords that are protected by enhanced security refer to Erasing a Lost or Forgotten Administrator Password Protected by Enhanced Sec...

Страница 72: ...security is enabled and you have set an administrator password your computer will operate as follows The contents of the security EEPROM your administrator password and boot sequence will be protecte...

Страница 73: ...programs update diskette into drive A in your computer System programs updates are available on the World Wide Web 2 Turn on the computer If it is on already you must turn it off and back on again 3...

Страница 74: ...Your computer can be started or booted from several devices including the hard disk drive diskette drive CD ROM drive and from the network The startup program looks for these devices in a selected seq...

Страница 75: ...ress Esc until you return to the Configuration Setup Utility main menu 7 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 8 To exit from the Conf...

Страница 76: ...ons on the screen Setting Power Management Features With Power Management the computer and monitor if the monitor supports DPMS can be set to go into a reduced power state if they are inactive for a s...

Страница 77: ...am menu 8 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 9 To exit from the Configuration Setup Utility program press Esc and follow the instru...

Страница 78: ...this setting allows your system to power on in response to wake up requests from PCI devices that support this feature To set Automatic Power On features 1 Start the Configuration Setup Utility progr...

Страница 79: ...o Configure Select Comments Notes Remote Administration 1 System Security 2 Remote Administration 3 Remote Administration a second time 4 Enabled or Disabled Enable Remote Administration to allow POST...

Страница 80: ...quence 10 The first second third and fourth startup devices Your model might not allow you to select four startup devices Serial Port Ring Detect 1 Power Management 2 Automatic Power On 3 Serial Port...

Страница 81: ...ce 6 Primary or Automatic Go back to the main menu 7 Start Options 8 The first second third and fourth primary startup devices 9 Automatic Power On Startup Sequence 10 The first second third and fourt...

Страница 82: ...68 IntelliStation M Pro User Guide...

Страница 83: ...and unusable Do not get the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard Always disconnect a power cord by grasping the plug not the cord Cleani...

Страница 84: ...arrow on the retainer 4 Turn the mouse right side up and the retainer and ball will drop out 5 Wash the ball in warm soapy water and dry it well 6 Using a damp cloth wipe the outside of the mouse and...

Страница 85: ...333 in the U S For information outside of the U S contact your IBM reseller or marketing representative Moving Your Computer Important Do not move your computer while it is on Always turn the computer...

Страница 86: ...omputer by yourself Ask another person to help you 6 If you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to...

Страница 87: ...tructions on installing options refer to Installing Options in Your IntelliStation M Pro which is available on the Ready to Configure Utility Program CD that comes with your computer It is also availa...

Страница 88: ...or fax machine attached to their computer must disconnect the telephone line from the computer before unplugging any power cords also known as power cables When the computer is reassembled users must...

Страница 89: ...u Always handle components carefully Handle adapters and memory modules by the edges Never touch any exposed circuitry Prevent others from touching components When you are installing a new option touc...

Страница 90: ...etry accelerator PCI adapter used with the Intergraph Intense 3D Pro 3400 PCI graphics adapter Adaptec RAIDport Internal drives Cover lock Security U bolt For the latest information about available op...

Страница 91: ...emory technology Registered Memory DIMMs are not compatible with Unregistered Memory DIMMs The 256 MB ECC Memory DIMM is Registered Memory technology Only the 256 MB ECC Registered Memory DIMM IBM OBI...

Страница 92: ...s adapter slot location varies with model A CD ROM drive in drive bay 1 A diskette drive in drive bay 4 A hard disk drive in drive bay 5 or bay 6 External View The following illustration shows an exte...

Страница 93: ...options you might find it easier to lay the computer on its side If you do so you should rotate the feet in towards the computer so they do not break off due to the weight of the computer When you are...

Страница 94: ...ouse USB Device Parallel Device SCSI Device Ethernet Device Monitor Audio Device Cover Release Tab Warning The cover should always be on when operating your computer Proper cooling is required for the...

Страница 95: ...ion slots 6 Microprocessor 7 Power supply Drive Bays Your computer has six drive bays Several of these bays are unoccupied and can be used for installing optional devices 5 25 Inch CD ROM Drive 5 25 I...

Страница 96: ...panel that provides access to I O connectors Adapters installed in expansion slots might also provide I O connectors Monitor USB 1 RJ45 Ethernet Audio Line Out Keyboard Serial 2 Serial 1 Parallel Audi...

Страница 97: ...ents that are discussed in this book 1 Secondary microprocessor socket 2 Primary microprocessor socket 3 Power connector 4 5 V auxiliary power connector 5 DIMM sockets 6 Channel B SCSI Connector 68 pi...

Страница 98: ...84 IntelliStation M Pro User Guide...

Страница 99: ...ur computer see IBM Enhanced Diagnostics on page 125 for a description of these programs If the hardware checks out OK and you have not made a user error you might have a software problem If you suspe...

Страница 100: ...wer left corner of the screen Quick mode is the default mode of operation Note The amount of available memory shown might be somewhat less than expected because of basic input output system BIOS shado...

Страница 101: ...d POST Message Charts on page 91 SCSI error messages These messages appear if a problem or conflict is detected by the Adaptec SCSI subsystem Refer to the SCSI documentation on the Ready to Configure...

Страница 102: ...ssword you will be able to view error codes and error code descriptions displayed on the POST Startup Errors screen and you will also be able to view limited information in the Configuration Setup Uti...

Страница 103: ...the Configuration Setup Utility program menu see step 5e your operating system will start automatically unless there is an unresolved problem with the startup device Important If you did not change an...

Страница 104: ...to Chapter 9 Getting Help Service and Information on page 129 Problem Go to POST error code or message appears POST Message Charts on page 91 After more than one beep application program or operating...

Страница 105: ...A memory parity failure occurred during testing of the system board Action Run the diagnostic programs to verify that a problem exists in a DIMM See IBM Enhanced Diagnostics on page 125 for informati...

Страница 106: ...place the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries as required by local ordinances or regulations See Lithium Battery Notice on page ix and Replaci...

Страница 107: ...devices must be turned on before the computer is turned on 2 Verify that all devices are properly installed and securely connected 3 If you added removed changed the location of a device or erased pa...

Страница 108: ...r and that it is installed correctly 2 If you added or removed memory you must save the new configuration in the Configuration Setup Utility program Refer to the Important text box on page 32 for furt...

Страница 109: ...ation occurred such as a hardware component was removed This error message is part of the AssetCare and Asset ID features of your computer Action You must enter the administrator password to clear thi...

Страница 110: ...the Configuration Setup Utility Program on page 29 190 The computer chassis intrusion detector was cleared This is an informational message No action is required 20X A failure occurred during the tes...

Страница 111: ...ring testing of the diskette drive and diskette drive controller This error can be caused by a loose or incorrectly connected cable a failing drive or a failing system board Note The computer can be u...

Страница 112: ...puter serviced 662 A diskette drive configuration error occurred Action 1 Verify that the Configuration Setup Utility program correctly reflects the number of diskette drives you have installed For in...

Страница 113: ...Refer to the Important text box on page 32 for further information and instructions on saving the configuration If the problem cannot be isolated and corrected have the computer serviced 178X A failur...

Страница 114: ...Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings ref...

Страница 115: ...Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settin...

Страница 116: ...guration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switc...

Страница 117: ...iguration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about swit...

Страница 118: ...about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter...

Страница 119: ...ility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer...

Страница 120: ...Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refe...

Страница 121: ...figuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about swi...

Страница 122: ...uration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch...

Страница 123: ...ttings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make a memor...

Страница 124: ...rogram see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the...

Страница 125: ...e primary IDE or SCSI cable is properly installed and securely connected 3 Make sure all adapters are installed correctly For instructions on adding adapters see Installing Options in Your IntelliStat...

Страница 126: ...thernet failed the loopback test RPL ROM ERR 1 7 Media test failed check the cable Error 105 indicates that a power on diagnostic test performed by the Ethernet module did not execute correctly If thi...

Страница 127: ...y MTFTP packages M42 No client or server IP M10 ARP canceled by keystroke M43 No bootfile name M11 ARP timeout M44 Cannot ARP redirected BOOTP server M20 Cannot copy memory M6f System is locked Press...

Страница 128: ...device you just added Run the diagnostic programs to determine if your computer is running correctly See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with yo...

Страница 129: ...nserted correctly with its label up and its metal shutter end first in the drive 5 The diskette contains the necessary files to start the computer the diskette must be startable 6 The diskette drive c...

Страница 130: ...when relocating the monitor be sure it is at least 75 mm 3 in from the diskette drives to prevent diskette drive read write errors c Turn on the monitor 2 An IBM monitor signal cable is properly conne...

Страница 131: ...correct the problem have the monitor and computer serviced The monitor works when you turn on the system but goes blank when you start some application programs Verify that 1 The monitor signal cable...

Страница 132: ...pansion slots For the location of the primary PCI expansion slots refer to Installing Options in Your IntelliStation M Pro If the problem cannot be isolated and corrected have the monitor and computer...

Страница 133: ...keyboard do not work Verify that 1 The computer and the monitor are turned on 2 The keyboard cable is securely connected to the keyboard connector on the computer For the location of the keyboard con...

Страница 134: ...installed and securely connected 3 If you added or removed memory you saved the new configuration in the Configuration Setup Utility program See the Important text box on page 32 for instructions on s...

Страница 135: ...ctions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 If the problem persists run the diagnostic programs See IBM Enhanced Diag...

Страница 136: ...unique address 2 The serial port adapter if you added one is properly installed and firmly seated Refer to Installing Options in Your IntelliStation M Pro for instructions on adding adapters If the p...

Страница 137: ...ibed in the documentation that comes with your printer If the problem cannot be isolated and corrected have the computer and printer serviced Software Problem Action Is your software program OK To det...

Страница 138: ...Serial Bus ports cannot be accessed Verify that 1 Each port is assigned a unique address 2 The USB device is properly installed and firmly seated If the problem cannot be isolated and corrected have t...

Страница 139: ...ad the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a bootable Enhanced Diagnostics Diskette 1 Go to the following World Wide Web page http www3 pc ibm com support p...

Страница 140: ...on the screen Other Programs on the IBM Enhanced Diagnostics CD and Diskette The IBM Enhanced Diagnostics CD and diskette also contain utility programs designed to provide information about your compu...

Страница 141: ...th a diskette Diskettes that are included in option packages usually contain files that the system needs for recognizing and activating the options Until you install the necessary files the new device...

Страница 142: ...128 IntelliStation M Pro User Guide...

Страница 143: ...s U S You can select a country specific Web site from these pages Help is also available from bulletin boards and online services as well as by fax and telephone This section provides information abou...

Страница 144: ...acement or use of non IBM parts or nonwarranted IBM parts Note All warranted parts contain a 7 character identification in the format IBM FRU XXXXXXX Identification of software problem sources Configu...

Страница 145: ...s a wide variety of extended services are available for purchase that address almost any need Using Electronic Support Services If you have a modem you can get help from several popular services Bulle...

Страница 146: ...ou can find support information for your IBM products including supported options on the IBM Personal Computing Support page at http www pc ibm com support If you select Profile from the support page...

Страница 147: ...ted information will be sent to your fax machine To access the IBM Automated Fax System do the following In the U S call 1 800 426 3395 In Canada call 1 800 465 3299 Getting Help Online Online Houseca...

Страница 148: ...for Setting up your network operating system Installing and configuring interface cards Installing and configuring network adapters Please have the following information ready when you call Machine Ty...

Страница 149: ...Canada call 1 800 497 7426 In Europe call 44 1475 893638 Greenock U K Country Telephone number Canada Canada 1 800 565 3344 Denmark Danmark 03 525 6905 Finland Suomi 9 22 931805 France France 01 69 3...

Страница 150: ...Installing and configuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Using IBM operating systems in IBM and non IBM computers Using application prog...

Страница 151: ...ork and Server Support see Ordering Support Line Services Ordering Support Line Services Enhanced PC Support Line and Network and Server Support Line services are available for products on the Support...

Страница 152: ...esponse 24 hours a day 7 days a week You also can extend your warranty Warranty and Repair Services offers a variety of post warranty maintenance options including ThinkPad EasyServ Maintenance Agreem...

Страница 153: ...el and type M T numbers and the serial number S N for your computer are located on a label as shown below S o c k e t 7 S o c k e t 7 Label Your computer keys cannot be duplicated by locksmiths If you...

Страница 154: ...r duplicate keys so store the tag in a safe place If you record the key serial number on this page either remove the page and store it in a secure place or store this manual in a secure place when you...

Страница 155: ...56 MB Mem 2 DIMM 32 MB 64 MB 128 MB 256 MB Mem 3 DIMM 32 MB 64 MB 128 MB 256 MB Mem 4 DIMM 32 MB 64 MB 128 MB 256 MB Expansion Slot 1 AGP Graphics adapter Other Expansion Slot 2 PCI Expansion Slot 3 P...

Страница 156: ...ouse Other 5 25 Inch Bay 1 IDE CD ROM drive Other 5 25 Inch Bay 2 3 5 Inch Bay 3 3 5 Inch Bay 4 1 44 MB diskette drive Other 3 5 Inch Bay 5 SCSI hard disk drive Capacity EIDE hard disk drive Capacity...

Страница 157: ...tements Be sure to read both the Part 1 that applies to your country and Part 2 United States Puerto Rico and Canada Z125 4753 05 11 97 Part 1 General Terms on page 144 Worldwide except Canada Puerto...

Страница 158: ...he Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if approved by IBM to provide warranty service will provide repair and exchang...

Страница 159: ...eseller services must be installed on a Machine which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or up...

Страница 160: ...of any other actual direct damages up to the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim...

Страница 161: ...of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if approved by IBM to provide warranty service will provide repair and exchange servic...

Страница 162: ...e which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Many features conversions or upgrades in...

Страница 163: ...ctual direct damages up to the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit al...

Страница 164: ...property will be limited to that caused by IBM s negligence 2 as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to or in any way related to the subject o...

Страница 165: ...ch you are entitled to claim damages from IBM IBM is liable for no more than items 1 and 2 unchanged GERMANY The IBM Warranty for Machines The following replaces the first sentence of the first paragr...

Страница 166: ...resellers unchanged The following replaces the second paragraph of this Section Unless otherwise provided by mandatory law IBM and your reseller are not liable for any of the following items 1 and 2...

Страница 167: ...ed to this Section To obtain warranty service from IBM call 1 800 465 6666 UNITED STATES OF AMERICA Warranty Service The following is added to this Section To obtain warranty service from IBM call 1 8...

Страница 168: ...ided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web s...

Страница 169: ...encourages you to check periodically for updated information Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both Intel Pentium MMX and...

Страница 170: ...s not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized chang...

Страница 171: ...ility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards...

Страница 172: ...Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S us...

Страница 173: ...yria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands Cy...

Страница 174: ...160 IntelliStation M Pro User Guide...

Страница 175: ...etect 64 PCI wake up 64 serial port ring detect 63 setting 64 wake on LAN 63 wake up on alarm 64 automatic startup sequence setting 60 B backing up hard disk drive 71 battery disposing of 70 failure m...

Страница 176: ...power management signaling 61 drive bays 2 81 problems solving 115 drivers video device 21 dual in line memory modules DIMMs 2 E EEPROM 23 electrical outlets 14 electronic emission notices 156 electr...

Страница 177: ...3 keys 27 139 L LAN wake up requests 63 laser compliance statement viii lighting 14 lights indicator 16 lithium battery caution 92 locking keyboard 27 locks 27 118 M Matrox Millenium G200 graphics ada...

Страница 178: ...ervices fee 136 PCI expansion slots 4 PCI continued wake up 64 peripheral component interconnect See PCI planning workspace 13 Plug and Play technology 4 pointing device problems 119 ports 82 POST at...

Страница 179: ...mputer 17 startup sequence setting 60 static sensitive devices handling 75 status indicators 16 STB GLyder MAX 2 AGP graphics adapter 21 summary system 49 super video graphics array SVGA 21 support li...

Страница 180: ...ke on LAN 63 wake up on alarm 64 warranty copy of 143 warranty extensions and upgrades 137 warranty service 134 work area arranging 13 World Wide Web home page 129 132 166 IntelliStation M Pro User Gu...

Страница 181: ......

Страница 182: ...IBM Part Number 01K4552 Printed in U S A 1K4552...

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