5. Scroll down once. The PRESS ENTER TO SAVE TRACE message is
displayed. Press the Enter key. The small light on the diskette drive will turn on
in a few seconds.
6. When the light turns off (about 20 seconds), the trace is complete. Remove and
save the diskette for the service representative. Reinstall the original diskette in
the diskette drive, if applicable.
7. Power the printer down. Wait five seconds. Power the printer on. See
“Powering On and Off the Printer” on page 5-1.
Master Abort
Occasionally, during power-on diagnostics, the printer has a problem that affects its
internal computer. This error causes the MASTER ABORT message. Do the
following if you see this message:
1. Press the Enter key to clear the message. CONTINUE appears.
2. Press the Enter key to attempt to continue normal operation.
3. If the MASTER ABORT message appears again, press the Enter key to clear
the message.
4. Press the Scroll Down key to PRESS ENTER TO SHUTDOWN.
5. Press the Enter key to shutdown the printer.
6. When the SHUTDOWN DONE-POWER OFF message appears, power off the
printer and then power the printer back on.
7. Call for service if the problem continues.
Chapter 7. Handling Operation Problems
7-15
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