Symptom-to-FRU index
117
Error symptoms
217-XXX-001
(Failed BIOS
Fixed Disk test)
Note:
If RAID is
configured, the fixed
disk number refers to
the RAID logical
array.
1.
Fixed Disk 2
217-XXX-002
(Failed BIOS
Fixed Disk test)
Note:
If RAID is
configured, the fixed
disk number refers to
the RAID logical
array.
1.
Fixed Disk 3
264-XXX-0NN
(NN
= SCSI ID of failing Tape
Drive)
1.
Tape Cartridge, if user executed the Read/Write Tape Drive test (XXX = 256)
2.
SCSI or power cable connected to the tape drive with SCSI ID NN
3.
Tape drive with SCSI ID NN – refer to Help and Service Information appendix of
tape drive’s User Guide.
4.
I/O Legacy Board or SCSI Controller – run SCSI Controller diagnostic to
determine of SCSI bus is functioning properly.
264-XXX-999
(Errors on
multiple tape drives, see error
text for more info)
1.
See error messages/text in the PC Doctor error log for detailed information on
each individual tape drive error.
301-XXX-000
(Failed
Keyboard test)
1.
Keyboard
405-XXX-000
(Failed
Ethernet test on controller on
the System Board)
1.
Verify that Ethernet is not disabled in BIOS.
2.
System Board
405-XXX-00N
(Failed
Ethernet test on adapter in
PCI slot N)
1.
Adapter in PCI slot N.
2.
System Board
415-XXX-000
(Failed
Modem test)
1.
Cable
2.
Modem
3.
System Board
General
FRU/Action
CD is not working properly.
1.
Clean the CD.
2.
Run CD-ROM diagnostics.
3.
CD-ROM Drive
CD-ROM drive tray is not
working.
(The server must be
powered-on.)
1.
Insert the end of a paper clip into the manual tray-release opening.
2.
Run CD-ROM diagnostics.
3.
CD-ROM Drive
Error Code/Symptom
FRU/Action
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