4.3.4. Resetting Password to Factory Default
If the Annexxus device's password is unknown or has been lost, it needs be reset to the factory default setting before
device's IP Address and Subnet mask configurations may be changed.
To reset the device's password, please follow the steps below:
1. Contact our technical support department at 1.877.877.7241 or by email at [email protected]
2. Inform our technical support representative that the password for your Annexxus device needs to be reset. Write
down the
Authorization Code
provided to you.
3. Enter the
Authorization Code
obtained from our technical support representative into the corresponding field in
the Annexxus Finder window
4. Click the
Submit
button. The device's password will be reset to the factory default setting:
1234
Note
Custom settings with the exception of the
default login and password will not be reset
after the Authorization Code is submitted.
93
Resetting Password to Factory Default
Chapter 4. Appendix
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