44
45
The blood sample did
not fill the confirmation
window of the test strip
during measurement
because of
abnormally high
viscosity or
insufficient volume.
Repeat test with
new test strip and
adequate blood
sample.
Message
Possible Cause
Solution
Contact your authorized i-SENS sales representative if
error messages persist after following above actions.
General Troubleshooting
Meter does not turn on after test strip insertion.
• Remove test strip from port. Reinsert.
• Make sure meter is on by pressing M button. If meter doesn’t
turn on, battery may be low. Change the battery.
• Be sure the battery has ‘ - ’ facing up. If not, reinstall correctly.
Meter does not countdown from five-to-one (5-to-1)
after applying blood sample.
• Check test strip confirmation window for adequate blood
sample. Repeat test with a new test strip.
Test result not consistent with your expectation.
• Ensure test strip bottle and meter code numbers match.
Repeat test with new test strip.
• Make sure sample was applied in time. Repeat test with new
test strip.
• Draw sample from another fingertip or alternate site. Repeat
test with a new test strip.
Error Display Messages and Troubleshooting
Содержание e-Checker
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