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A licensed electrician/plumber must install
any of our gas/electrical appliances or all
warranties may be voided at HypoTheory
Corporation's discretion. If this is a post-
product installation please ensure you have
a copy of your product invoice,full name of
purchaser, merchandise delivery address,
date of purchase and the model name- you
may need to fax or e-mail your product
invoice to our servicing department before
technical support is given and service is
dispatched.
Parts
You may purchase parts by calling
Technical Support at 800.928.4693 x 2 or
e-mail [email protected], press.
Hypotheory will repair or replace the
following parts that prove to be defective in
materials or workmanship at no charge: gas
burners (excluding appearance),gas valves,
thermocouple(s),ignitor(s),solenoid valve(s),
electric heating elements, blower motors
(ventilation hoods), electronic control
boards, magnetron tubes, thermostats,
convection fans, induction generators, and
any other parts approved on a case by case
basis. Labor to remove and replace
defective parts is not covered after year two
and will be provided at cost to the customer
or paid by the customer's extended
warranty company (if applicable). The
warranty does not include parts that are
malfunctioning because of wear & tear:
nozzles, clogging, corroding, etc.
Service
Your warranty expiration will be based on
your warranty package. All HypoTheory
appliances are issued a limited parts &
labor warranty for a period of two years.
The customer has the option of extending
that warranty for five years from the date of
purchase- by purchasing additional
coverage via our website or a third party
extended warranty provider. All extended
warranties purchased through HypoTheory
are third party warranties, the customer will
obtain a warranty card via email from that
warranty company within 30 days from date
of purchase, the customer should contact
their extended warranty company (if
applicable) to request service, and
HypoTheory will work with the extended
warranty company to assist the customer.
We can warrant any of our appliances for
up to ten years! That is how confident we
are in the quality of our appliances. For two
years from the date of purchase, your
HypoTheory appliance product warranty
covers all parts and labor to repair or
replace any part of the product that proves
to be defective in materials or
workmanship. All repair warranty related
service(s) provided by HypoTheory
Corporation under the above warranty must
be pre-approved by HypoTheory before
work is performed or the customer will be
held responsible for payment.
Warranty Information
www.hypotheory.com
