Troubleshooting
Problem
Possible Cause
Action To Take
i. Battery Discharged.
Sleep Mode.
Press the POWER button ON
UPS not on &
No LED’s on
ii. PCB failure
Contact Service Agent
Power cord lose
Re-plug the power cord
Line voltage too high, too
low or black out
Normal condition
UPS always at battery
mode
PCB failure
Contact Service Agent
i. Short Circuit.
Remove the non-critical loads
Buzzer continuously
sounding
ii. UPS Faulty
Contact Service Agent
UPS does not provide
expected run time. Low
battery warning is
sounded prematurely.
Battery is weak due to
wear or successive mains
outages.
Allow UPS to recharge battery
for a minimum of 8 hours. If
UPS sounds low battery
warning prematurely, when
retested, battery should be
replaced.
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