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Chapter4. Receipt Printer (SPR60) Operator Manual

4-16

Hyosung TNS Inc.

► Problems during paper output

Problems

Possible reasons

Solutions

The printer stops printing
and warns errors during
printing.

Paper end;
Paper jams in cutter; Dust or
wastepaper covers the paper
near end sensor.

Install a new paper roll;
Check if there are sundries in
cutter path;
Clean the paper near end sensor.

<Note!> Contaminated paper may cause detection failure.

► Other problems

Problem

Possible reasons

Solutions

LED does not light and
printer does not work.

The printer is not connected
with the power correctly.
The printer isn’t turned on.

Connect the printer with power
correctly.
Turn on the printer.

The printer does not work
after receiving
commands.

Printer is in error status. The
communication cable is not
connected well. Interface
setting is wrong.

Remove the errors(

＊

)

Make sure the communication
cable is connected correctly.
Set the interface again according
to the self-test page.

<Note!>

Paper near end alarm acts only as a prompt for users, not an error status. Therefore when

this alarm is given, printing task can still be sent.

Содержание MONiMAX8100QTN

Страница 2: ...System No Version Date Description of Change Chapter 1 V01 00 00 2018 03 30 Preliminary version All 2 V01 00 01 2018 04 10 Changed the corporate name CI All Hyosung TNS Inc All Rights Reserved The co...

Страница 3: ...TN 3 1 Opening the security door and accessing to the device BRM 3 4 Switching Power On Off 3 7 Switching Power On 3 7 Switching Power Off 3 7 Power Supply Status 3 8 Security Locking Device Cencon Lo...

Страница 4: ...sing the Temporary Stacker TSK 5 22 How to remove the jam 5 23 Chapter6 Check Single Deposit Module CSM33 6 1 Configuration Specification of Device 6 1 Device Configuration 6 1 Device Specification 6...

Страница 5: ...the E mail addresses and telephone numbers provided separately What is in This Manual MONiMAX referred to as MX This manual is designed to provide the operation guide for the MX8100QTN and the detaile...

Страница 6: ...business Module refers to a plug in device that can be serviced or replaced Note s and bill s refer to the individual documents loaded into and dispensed from the dispenser Servicing and maintenance...

Страница 7: ...n PIN Pad 13 H W Hardware 14 I F Interface 15 ISO International Standard Organization 16 JPR Journal Printer 17 LCD Liquid Crystal Display 18 MCU Magnetic Card Unit 19 OPL Operation Panel for Customer...

Страница 8: ...the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable...

Страница 9: ...uipment in an area away from any combustible materials The equipment may catch on fire from overheating or short circuit of the power supply unit Disassembly Warnings Do not disassemble or modify the...

Страница 10: ...d documents are listed as follows If needed please contact staffs of our technical support team and maintenance team Installation Manual Service Manual VDM Manual Error Code Manual For the contact of...

Страница 11: ...s inconvenience which occurs when bank clerks directly handle cash with customers and relieves workload upon tellers by processing deposit withdrawal of cash automatically Relieves risks and burden of...

Страница 12: ...of MX8100QTN and key units The fascia provides the interface between the customer and MX8100QTN The customer selects transactions and requests information at the fascia Cash Bill Recycling Machine Con...

Страница 13: ...PCIe 1slot PCIe x 4 1slot Serial Ports 4 Ports Internal connector USB Ports USB 2 0 21 Ports MAIN B D 2 Ports Mini Hub1 4ports Mini Hub2 7ports Hub3 4 4ports USB 3 0 2 Ports USER PORTS Graphics On bo...

Страница 14: ...Check Single Deposit Module CSM33 Interface Type USB 1 1 Main USB 2 0 BC Media Size Width Min 60 mm Max 102 mm Length Min 110 mm Max 230 mm Thickness Min 0 075 mm to Max 0 2 mm Deposit Type Single Ca...

Страница 15: ...VCPS 2 1 3 MSD qVSDC and IRWIN Mifare Apple Pay other Mobile Wallets Receipt Printer SPR60 Printing Type Thermal Line Printing Printing speed 100mm sec Printing Width Max 80mm Paper Roll Capacity 5 0...

Страница 16: ...ung TNS Inc All Rights Reserved Item Specification Remarks Environment Safety Door Open Direction LEFT TO RIGHT SWING Front View Normal Swing Install Method Anchor Weight About 992 lbs 450kg Battery S...

Страница 17: ...of a motherboard HDD multiple serial card and so on Basic functions of the control electronics used in this ATM is similar to that of a personal computer you may have in your office or home with excep...

Страница 18: ...e ATM prompts the customer to use the customer keypad to enter transaction information The 16 key keypad uses an Encryption PIN Pad technology to secure the information entered by the customer at the...

Страница 19: ...hine The idea of recycling is to make the cash that is paid in during deposit transactions available again for dispensing This considerably lengthens the replenishment or emptying cycles on cash in ca...

Страница 21: ...ng TNS Inc All Rights Reserved 2 11 Check Single Deposit Module CSM33 Check Scan Module 33 Check Scan Module accepts a sheet of check in endorsement way The consumer can deposit a check through the CS...

Страница 23: ...operated device mounted directly to the ATM fascia The consumer inserts an ATM card in the card entry slot and then removes the card to begin the transaction The dip card reader can read magnetic stri...

Страница 24: ...eserved Contactless Card Reader CCR The contactless card reader is designed to support contactless transactions It is composed of a compact controller module and an antenna module Basic Specification...

Страница 25: ...t of the customer s transaction The transaction information can include the amount of withdrawals deposits or transfers the ATM number and location and other desired information After the customer use...

Страница 26: ...inning operator Hyosung TNS Inc All Rights Reserved 3 1 Chapter3 For the beginning operator Opening the upper fascia and accessing to the devices in the upper body of MX8100QTN Opening the upper fasci...

Страница 27: ...TNS Inc All Rights Reserved The devices in the upper body of MX8100QTN 1 Pull out the Receipt Printer and Check Deposit Module by pressing the button and pulling the handle towards you 2 Receipt Print...

Страница 29: ...d accessing to the device BRM Opening the security door 1 Open the exterior door using key 1 2 Unlock the locking device Cencon lock refer to the section of Security Locking Device Cencon 3 Turn the s...

Страница 30: ...All Rights Reserved 3 5 Accessing to the BMU Body Module Up Upper Body of BRM 1 Open the upper fascia 1 the exterior door of the security door 2 using key 2 Push down the lever A and pull the BMU in...

Страница 31: ...BMD Body Module Down Lower Body of BRM 1 Open the exterior door using key 1 2 Unlock the locking device Cencon lock and open the security door 2 3 Push down the lever B to release the lock from BRM58...

Страница 32: ...as follows 1 Press the power switch ON 2 The system will be turn on automatically Switching Power Off The system turning off process is as follows 1 Press the power switch OFF 2 The system will be sh...

Страница 33: ...m Switch Status Main S W is pressed on I position AC power is being supplied to the power supply unit and only AC IN LED is turned on Main S W is pressed on O position AC power is not supplied to the...

Страница 34: ...shelved Instead the Shelved Mode combination is used to open the lock without any Smart Key The default Factory Combination is set to 50 25 50 Practice opening the lock in shelved mode with the defaul...

Страница 35: ...he security door 6 Turn the dial a minimum of one complete rotation to the left CCW to extent the bolt Note After opening and closing any lock you should always check to ensure that the lock is physic...

Страница 36: ...ck to the Factory combination of 50 25 50 This is an option that is only available while the lock is in Shelved Mode and is intended only for temporary use after the ATM is deployed but before the loc...

Страница 37: ...l your are comfortable opening the lock with the new combination 6 Extend Bolt Turn the Dial to the left CCW to extend the bolt 7 Power Lock Turn the dial to the left CCW until the Change Key symbol a...

Страница 38: ...ation is displayed 14 EC Enter New Shelved Mode Combination OPr Enter the new shelved mode combination by pressing those digits on the lock s keypad The numbers will be displayed on the LCD as they ar...

Страница 39: ...do not expose the printer to direct sunlight strong light and heat 4 Do not use or store the printer in a place exposed to high temperature high humidity or serious pollution 5 Do not place the print...

Страница 40: ...lity Presenter Paper holding Paper retraction Paper ejection Note The Presenter is a paper accommodation mechanism and locates at the front end of the printer Special Function Anti jam Anti pull Appli...

Страница 41: ...ts Reserved 4 3 Characteristics and parameters can be set by software Single USB interface or single serial interface is optional Mark identification and checkout Lower mark sensor for non thermal sid...

Страница 42: ...ication Optional ID of paper roll core 18 Minimum ID of paper roll 24 Maximum OD of paper roll 220mm Paper roll diagram Note The supported paper thickness and paper roll diameter is as followings when...

Страница 43: ...ion referring to the figure below In using marks it is recommended to use the following parameter L1 mark width 8mm L1 paper width L2 mark width 4mm L2 8mm The reflectivity of marks is less than 15 Th...

Страница 44: ...ensor on thermal side is optional while only one of the other three sensors can be installed Notice 1 Please use the recommended paper or its equivalents Using other types of paper may affect print qu...

Страница 45: ...er interface 3 Button for opening and closing the top cover 8 Paper exit 4 Paper near sensor socket 9 Presenter 5 Paper guide block 10 Print module Print unit and controlling parts The controlling par...

Страница 46: ...ers the Presenter and the Presenter will stop running when the paper head is held by the Presenter Cut paper the printer will cut paper if press the FEED CUT button for two times continuously Notice T...

Страница 47: ...her the paper is retracted correctly during the process of paper retraction 2 Paper out sensor Detect the status of print paper and confirm whether the print paper has been taken away or not 3 Present...

Страница 48: ...r Install load the paper roll The paper roll is easy to be installed on SPR60 and the steps are as following Turn on the power and then place the paper head in the paper feeding path as shown in the f...

Страница 49: ...tance and release your hands when the platen roller starts rotating and holds the paper 3 The printer starts loading paper and then the printer can execute print tasks after finishing loading the pape...

Страница 50: ...r inlet of the cutter in the front of print head 3 The cutter can t cut off paper Remove the jammed paper manually in the following steps 1 Turn off the printer power 2 Press the spanner slightly with...

Страница 51: ...Paper is jammed into the path of Presenter Paper does not enter the paper output path of presenter Remove the jammed paper manually in the following steps 1 Press the snap fit on Pre upper path as sh...

Страница 52: ...ork normally or Paper jams Print head uplifting Print head is uplifted Paper end Paper sensor detects paper end Calibration failure Marked paper calibration error Paper near end Paper sensor detects p...

Страница 53: ...r Errors during paper loading Problems during printing Problems Possible reasons Solutions The receipt can t be ejected out smoothly Paper jams Check paper feeding path remove wastepaper and reload pa...

Страница 54: ...ther problems Problem Possible reasons Solutions LED does not light and printer does not work The printer is not connected with the power correctly The printer isn t turned on Connect the printer with...

Страница 55: ...page Print self test page in the following steps Turn off printer power then keep pressing the FEED button for at least 1 second while turning on the printer The printer will start to print a self te...

Страница 58: ...ler BRM58 The idea of recycling is to make the cash that is paid in during deposit transactions available again for dispensing This considerably lengthens the replenishment or emptying cycles on cash...

Страница 59: ...minations Supportable Bill Size Short Way 62 85 mm Long Way 117 177 mm Max number of Deposit or Dispensing Deposit Up to 300 bills 48mm Dispensing Up to 200 bills 47 2mm Storage Capacity Recycle Depos...

Страница 60: ...ody BMU Dimension Width 300 3 mm Length 717 3 mm Height 297 3 mm Weight 34kg except bill weight Lower Body BMD Dimension Width 300 3 mm Length 572 3 mm Height 524 3 mm Weight 30kg except bill weight R...

Страница 61: ...Bill Conditions Acceptable condition 1 Bill which is very clean and can readily be recognized as a true bill 2 Bill has sufficient life or sizing to be handled easily 3 Bill which can be manually held...

Страница 62: ...cler BRM58 Hyosung TNS Inc All Rights Reserved 5 5 Unacceptable condition 1 Bill with serious wrinkles torn or broken section wherein paper fiber is broken and separation begins Wrinkle Torn Broken se...

Страница 63: ...life or sizing but stained seriously 3 Bill with holes Perforated bill 4 Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 0 79inch 35mm 1 38inch When the bill is hel...

Страница 64: ...Recycler BRM58 Hyosung TNS Inc All Rights Reserved 5 7 5 Bill with cellophane tape scotch tape etc 6 Bill with folds 7 Gradually curved bill bills tied by hand seal etc 8 Bill with folded lines Case...

Страница 66: ...ose the lower module BMD Opening Lower Module BMD Opening Lower Module 1 Push down the lever A to release the lock from BRM58 Frame After that hold the end of lever A and pull it until the lower unit...

Страница 67: ...Module BMD Closing Lower Module 1 Close the mid transport path by pressing the lever C At this time the mid transport path is closed through 2 steps so you have to close it by pressing the lever C onc...

Страница 68: ...cling Cassette RC with bills How to replenish the recycling cassette with bills 1 Separate the lower unit from the BRM58 Frame Refer to Opening Lower Module 2 Take out the cassette by lifting up the h...

Страница 69: ...the arrow while pressing the green lever E 5 Check if the Stack Sheet protrudes from the guide If it protrudes from the guide as shown in the picture below turn the roller and put it back inside the...

Страница 70: ...plenishing the bills Caution Prior to replenishing the Cassette with notes 1 Unfold the notes so that the notes do not stick together 2 Remove all notes with holes or notes that are torn 3 Unfold the...

Страница 71: ...cycler BRM58 Operator Manual 5 14 Hyosung TNS Inc All Rights Reserved 8 Fold the holder of cassette and mount the cassette onto the set guide 9 Mount the lower unit onto the BRM58 Frame Refer to Closi...

Страница 72: ...ct Cassette RT RJC How to remove bills from Retract Reject Cassette 1 Separate the lower unit from the BRM58 Frame Refer to Opening Lower Module 2 Hold the handle A and completely separate the Retract...

Страница 73: ...ssing the green lever B on the lower part of Retract Reject Cassette Remove the bills when enough space is created for removing them 5 Press the green lever B in the lower part of the Retract Cassette...

Страница 74: ...osing the rear transport path close the door and completely lock the Retract Reject cassette by turning the key Remove the key after locking the cassette 8 Close the door and mount the Retract Reject...

Страница 75: ...close the upper module BMU Opening Upper Module BMU Open the upper module of BRM 1 Push down the lever A and pull the BMU in the arrow direction Closing Upper Module BMU Close the upper module of BRM...

Страница 76: ...ill Recycler BRM58 Hyosung TNS Inc All Rights Reserved 5 19 Opening the Customer Service Module CSM Opening the Customer Service Module 1 Hold the handle A and lift up the Customer Service module to f...

Страница 77: ...Customer Service Module 1 Release the lock by holding A with one hand and pushing the safety lock B forward with the other hand 2 Push the CSM forward slowly to completely close it If it is completely...

Страница 78: ...BRM58 Hyosung TNS Inc All Rights Reserved 5 21 Opening the Temporary Stacker TSK Opening the Temporary Stacker TSK 1 After releasing lock by pressing the lever A hold the handle B and lift up the Temp...

Страница 79: ...ase the lock by holding the handle B with one hand and pushing the safety lock C forward with the other hand And then slowly push the Temporary Stack forward to close it completely CAUTION Do NOT take...

Страница 80: ...occurs remove the jam referring to each case of the following CASE 1 Removing jam from the Customer Service Module 1 Press the green knob A and turn the screw B counterclockwise using driver or a coi...

Страница 81: ...ammed bill can be seen 4 Turn the knob E counterclockwise to take out the jammed bills as much as you can and then remove the bills completely with the other hand 5 If the jam occurs in the separation...

Страница 82: ...nternal and external shutters by turning the screw C and B clockwise 8 Open the Customer Service Module in order to remove the jammed bill on the transport path refer to Opening the Customer Service M...

Страница 83: ...26 Hyosung TNS Inc All Rights Reserved 10 Remove the bills caught in the gap between the guides And then move the lower guide to its original position to be hooked 11 Close the Customer Service Modul...

Страница 84: ...o Opening Upper Module 2 Open the Customer Service Module and remove the jammed bill from the lower side refer to Opening the Customer Service Module 3 If the jam occurs in the Gate section remove the...

Страница 85: ...SE 3 Removing jam from BC Bill Checker 1 Open the Customer Service Module and Temporary Stacker refer to Opening the Customer Service Module and Opening the Temporary Stacker 2 Unlock the green lever...

Страница 86: ...er5 Bill Recycler BRM58 Hyosung TNS Inc All Rights Reserved 5 29 4 After removing the jammed bill lock the BC by fully pressing it 5 Close the Tape Escrow and Customer Service Module refer to Closing...

Страница 87: ...er Service Module and Temporary Stacker refer to Opening the Customer Service Module and Opening the Temporary Stacker 2 Remove the bill from TOP Transport Path 3 Remove the jammed bill by lifting up...

Страница 88: ...Stacker refer to Opening the Customer Service Module and Opening the Temporary Stacker 2 Lift the handle A and open the door Hold the door with your hand so that it is not closed 3 Move the Push Plate...

Страница 89: ...ammed bill from TOP Transport Path open the Temporary Stacker and turn the roller in the direction of the arrow as shown in the picture below 6 After removing the jammed bill close the Customer Servic...

Страница 90: ...M58 Frame refer to Opening Lower Module 2 The bill on the Mid Transport Path appears when you turn the green knob A counterclockwise At this time remove the jammed bill 3 In case of the bill jammed wh...

Страница 91: ...led information refer to How to replenish the Recycling Cassette RC with bills 3 The jammed bill comes out when you turn the inner roller from bottom to upward At this time remove the jammed bill 4 Pu...

Страница 92: ...w to remove bills from Retract Reject Cassette RT RJC 3 Pull down the Push Plate to remove the jammed bill for more information refer to How to remove bills from Retract Reject Cassette RT RJC Remove...

Страница 93: ...tract Reject Cassette RT RJC 3 Open the rear guide by pressing the lever in order to remove the jammed bill for more information refer to How to remove bills from Retract Reject Cassette RT RJC Remove...

Страница 94: ...uring Transaction Stand by to prevent an influx of foreign bodies 3 ALG Alignment Auto Alignment Execution for Check MICR Read 4 REG Recog MICR CIS MR Read MICR Character written on check using Magnet...

Страница 96: ...n MG06H Z01 Reflection Two side Transmission Reflection Red Green Blue IR940 UV Transmission Green IR730 IR880 200dpi Digital I F Face up and Down Check Identification Available Endorsement Printer HP...

Страница 97: ...r6 Check Single Deposit Module CSM33 Operator Manual 6 4 Hyosung TNS Inc All Rights Reserved Item Assortment Details of Spec Remarks Interface USB2 0 Debug port RS232C Perform ance Transport Speed 508...

Страница 98: ...6 5 Check Conditions Acceptable condition 1 Bill which is very clean and can readily be recognized as a true check 2 Check has sufficient life or sizing to be handled easily 3 Check which can be manu...

Страница 99: ...l 6 6 Hyosung TNS Inc All Rights Reserved Unacceptable condition 1 Bill having serious wrinkles torn or broken section wherein paper fiber is broken and separation begins Wrinkle Torn Broken section C...

Страница 100: ...equate life or sizing but stained seriously 3 Check with holes Perforated check 4 Check ragged and cannot be held straightly when one end is supported by a hand 20mm 0 79inch 35mm 1 38inch When the bi...

Страница 101: ...gle Deposit Module CSM33 Operator Manual 6 8 Hyosung TNS Inc All Rights Reserved 5 Check with cellophane tape scotch tape etc 6 Check with folds 7 Gradually curved check checks tied by hand seal etc B...

Страница 102: ...Operator Manual Chapter6 Check Single Deposit Module CSM33 Hyosung TNS Inc All Rights Reserved 6 9 8 Check with folded lines Case 1 Case 2 Case 3 Note Check distortion should not exceed 10 mm 0 39inch...

Страница 103: ...r Manual 6 10 Hyosung TNS Inc All Rights Reserved CSM33 Access To access to the CSM33 follow the procedures below 1 Pull out the Check Deposit Module by pressing the button and pulling the handle towa...

Страница 104: ...specification of Felt 2 Replace the Felt once in six months 3 Replace the Ink Cartridge when the quantity consumed of it is 4 5 million characters S W Operation Green 1 Sustainable Push for 3 seconds...

Страница 105: ...w to open close each Module Main Module Opening Put the thumb inside the Lever A and pull it counterclockwise to release the lock Then continually lift it counterclockwise Main Module Closing Press th...

Страница 106: ...e upper front panel with the Cover of Main Module opened Entrance of CSM can be Damaged so be sure to close the cover of main module before closing the upper front panel Printer Module Opening Put the...

Страница 107: ...or Manual 6 14 Hyosung TNS Inc All Rights Reserved How to replace the Cartridge Replace the cartridge as follows 1 Pull the Knob C forward 2 Turn the Knob clockwise and pull it forward 3 Push down the...

Страница 108: ...eplace the Felt Replace the felt as follows 1 Lift up PRT Module and unfasten the screw of the right 1 place 2 Lift up PRT Module and unfasten the screw of the left 1 place 3 Unfasten the screw fixing...

Страница 110: ...yosung TNS Inc All Rights Reserved 6 17 How to remove the check from Stack Bin Remove the check from the stack bin as follows 1 Insert the key in the lock and turn the key clockwise Lock Open 2 Hold t...

Страница 111: ...the turning knob 1 When turning the knob E clockwise the check moves forward 2 When turning the knob E counterclockwise the check moves backward How to remove jam from Main Module 1 Open the Main Modu...

Страница 112: ...Inc All Rights Reserved 6 19 How to remove jam from Rear Feeding Module 1 Open the RF Module and remove the jammed check Careful for the damage Be careful the shock when closing each module again aft...

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