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7. All products received by us that lack labels or that have incorrect, incomplete or unreadable labels will be refused, with return
shipping costs to be borne by you.
8. All packages delivered to us with clearly visible damage will be refused immediately.
9. Before returning products, please check that the products you intend to return to us are the same as the products for which an
RMA number was issued. If the received products do not match the products registered under the assigned RMA number, we will
return all of the products at your expense.
10. No return shipments at all will be accepted without an RMA number. Absolutely no exceptions to this rule are allowed.
11. An RMA number remains valid for just 21 calendar days after it is assigned. We reserve the right to refuse to accept products
returned to us if they are received more than 21 days after the date when the RMA number was assigned.
Products not covered or no longer covered by the warranty
The customer is responsible for paying shipping and repair costs The estimated repair costs will be advised after the
problem(s) with the returned products have been diagnosed.
The minimum charge of a diagnosis is €50.00.
MegaGroup Trade Holding BV
Doornhoek 4205 – 5465 TG Veghel – The Netherlands
P.O. Box 430 – 5460 AK Veghel
– The Netherlands
www.megagrouptrade.com