43: CTS 400 Flex Owner’s Guide
Rev 3-23-2015-KGO
CS-46247 Rev. A
H
YDRA
M
ASTER
®
S
TANDARD
S
LIDE
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L
IMITED
W
ARRANTY
HydraMaster warrants to the original end user, each new machine, new accessories and genuine replacement parts against defects in
material and workmanship under normal use and service. Our obligation under this warranty is limited to repair or replacement of the defective
item at our factory or by an Authorized Service Center. Warranty coverage shall begin on the date of purchase by the original end user (as
evidenced by your invoice from the factory or Authorized Dealer) or six (6) months from the date the machine was shipped from the factory,
whichever is earlier. The warranty registration card must be completed and returned within 30 days of purchase. The warranty coverage
period is specified below.
This warranty shall not apply to repairs resulting from accidents or misuse, damage in transit, overloading the capacity of the machine, failure due to lack of proper
maintenance or care as described in the operating and maintenance instructions. Freezing of any water or chemical related component will VOID all warranties on
water or chemical related components, internal or external. Corrosion, deposits and/or build-up in the water, chemical, recovery or heating systems due to
hardness in the water used or chemicals which result in deposits, will VOID all warranties on affected components. The use or application of any chemical,
including but not limited to acids or solvents, which results in damage to metal, rubber, plastic, or painted parts will VOID all warranties on those parts. Minor
adjustments, such as tightening of screws or bolts not connected with the replacement of parts, are not covered. Replacement of expendable wear items including,
but not limited to paint, labels and other cosmetic parts are also not covered. Repairs or alterations by an organization other than the factory or an Authorized
Service Center are not covered and will void any HydraMaster warranty as to the parts or systems repaired or altered by a non-authorized organization.
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE LIMITED WARRANTIES STATED WITHIN. NO OTHER WARRANTY,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, IS MADE EXCEPT AS EXPRESSLY STATED HEREIN. ANY STATUTORY IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, THAT ARE IMPOSED BY LAW DESPITE THE EXPRESS LIMITATION OR
WARRANTIES ABOVE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. BUYER UNDERSTANDS, ACKNOWLEDGES
AND AGREES THAT THE REMEDIES PROVIDED UNDER THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE TO THE
BUYER. HYDRAMASTER WILL NOT BE LIABLE FOR ANY OTHER OR ADDITIONAL DAMAGES, INCLUDING BUT NOT LIMITED TO INDIRECT, SPECIAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE FURNISHING, PERFORMANCE, USE OF OR INABILITY TO USE THE
MACHINE. ANY EXTENSIONS OF OR MODIFICATIONS MADE TO THIS WARRANTY BY A DEALER/DISTRIBUTOR OF HYDRAMASTER ARE THE SOLE
RESPONSIBILITY OF THE DEALER/DISTRIBUTOR.
HydraMaster will pay all freight and transportation charges within the United States, via normal ground shipping means, for replacement of parts covered under
this warranty. All material must be properly authorized by HydraMaster prior to being returned. When returning, please provide an explanation of the problem and
include the serial number of the machine as well as the name of the selling organization. All defective material must be returned to HydraMaster within 60 days of
authorization. The Technical Service department of the authorized Dealer Service Center or the factory will investigate and then contact you.
Transportation of hazardous waste or contaminated equipment is subject to various laws and regulations. In returning machines, parts, or accessories under this
limited warranty, the end user must certify in writing that the machines, parts or accessories being returned have not been used for handling, clean up, or disposal
of hazardous waste or hazardous materials including but not limited to such things as asbestos, anthrax etc. or if the machines, parts or accessories being
returned have been used for handling, clean up, or disposal of hazardous waste or hazardous materials, then the end user must have the machines, parts or
accessories decontaminated by licensed and qualified decontamination professionals and provide written certification of this decontamination signed by the
decontamination professionals. These machines, parts or accessories are to be returned only to the local HydraMaster Authorized Service Center for Warranty
service along with decontamination certification.
HydraMaster reserves the right to change its warranty policy without notice.
HydraMaster is a Nilfisk, Inc. brand.
s
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1,2
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a
L
2
Frame
3 Years
2 Years
Covers
3 Years
2 Years
Vacuum Recovery Tank (Structural only)
3 Years
2 Years
Vacuum Pump – see Note 3
2 Years
2 Years
Chemical Systems
2 Years
2 Years
Hoses, Internal Machine
2 Years
2 Years
Hoses, External Machine
2 Years
2 Years
Valve, High pressure bypass
2 Years
2 Years
Water Heating System
2 Years
2 Years
Pump, High pressure water
2 Years
2 Years
Belts
2 Years
2 Years
Fittings, internal machine
2 Years
2 Years
Filter Screens
2 Years
2 Years
Gauges
2 Years
2 Years
Electrical Components
2 Years
2 Years
Engine
See Note 3
2 Years
Accessories and Fresh Water Tanks
1 Year
1 Year
Replacement Parts – see Note 4
90 Days
NA
NOTES:
1-Parts repaired or replaced are guaranteed for the remainder of the original machine warranty period.
2-Coverage only applicable to products sold and used in the United States and Canada.
3-As provided by the original Manufacturer.
4-Applies to replacement parts only after machine warranty coverage has expired.
