Troubleshooting/fault rectification
CSI-Connect
Edition 2021-14-10 - V01 R08
19
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23
Part No.: 4576597
The CSI-Connect is equipped with two indicator RGB-LEDs used for signalling device status and
errors.
One LED is labelled Cloud, this LED indicates the device cloud status according to the following:
Color
Pattern
Description
Rectification
White
Breathing
This means the CSI-Connect is on but
not connected to the cloud.
This is a step in the start-up
process and should pass on its
own. If, however it does not
try restarting the CSI-Connect
by disconnecting and
reconnecting the power
cable.
Magenta
Blinking
Firmware being updated.
Do not power off the CSI-
Connect!
Breathing
Safe mode. Connected to cloud but
not running firmware correct.
Restart the CSI-Connect by
disconnecting and
reconnecting the power
cable.
Green
Blinking
Looking for cellular signal.
Normal step in the start-up
process, it might take a
couple of minutes, but if the
CSI-connect stays like this for
too long consider checking
that the antenna is mounted
correct and try repositioning
the device as the placement
may mean it cannot get a
signal.
Cyan
Blinking
Connecting to the cloud servers.
Normal step in the start-up
process and will pass
automatically.
Breathing
Connected to cellular network and
cloud servers.
-
Table 14: Description of Cloud LED states.
The other LED is labelled Status and indicates a state that might occur during operation. All states
are represented by a solid colour as follows:
Colour
Description
Rectification
Cyan
No error
-
Green
Setup phase the CSI does not respond
during this time.
Wait for the LED to change colour.
Yellow
Analog error. There was an error
initializing the analogue module.
Restart the CSI-Connect.
Red
Indicates some other error.
Restart the CSI-Connect.
Table 15: Description of status LED states.
