Warranty
FM800Encore Service Manual
36
14 Warranty
Huntleigh Healthcare Ltd (HHC.) provides a comprehensive warranty of 2 years from the date of
purchase on hardware products and modules. Transducers have a 12-month warranty, and
consumables and accessories (i.e. disposables and items with no serial number) have a 90-day
warranty.
The warranty covers parts and labour necessary to rectify any faults in the product hardware. If
within the warranty period any of the goods supplied prove defective due to faulty design,
workmanship or materials, HHC will adjust, repair or replace them free of charge, as follows:
Monitors will be repaired or replaced at the discretion of HHC.
Defective consumables will be replaced.
Any problems should be reported immediately to the supplier of the equipment or your local HHC.
service department. The warranty is valid in all circumstances provided that:
a) The goods have been used in accordance with the operating instructions, and solely
for the purpose for which they were intended;
b) The defect has not been caused by misuse or accident, unauthorised alteration,
repair or maintenance, or the use of sub-standard consumables;
c) Kit products have been fitted in accordance with the installation instructions;
d) Repair of the goods has not been attempted by a person or company which is not
an approved Huntleigh Healthcare Ltd representative;
e) e) the purchaser shall be liable for any costs incurred by HHC. or its appointed
agent in responding to claims caused by operator error or incorrect application.
