Hughes HN9260/HN9460 RxCode Status Messages
1
The receiver is in pointing mode.
This condition indicates that the installer is performing antenna pointing. In this mode, the
transmitter is disabled for safety reasons since the installer is working near the dish.
If this occurs during normal operation, try power-cycling the HN9260 by unplugging the
power cord from the wall outlet and then plugging it back in.
2
The receiver is in factory or NOC mode.
This status is for HN9260 testing purposes only and should never be seen by users.
If this occurs during normal operation, try power-cycling the HN9260 by unplugging the
power cord from the wall outlet and then plugging it back in.
3
The receiver is not locked.
If the HN9260 had been operating previously, this status is probably due to inclement
weather conditions and will be corrected when the weather improves.
This condition indicates that the Receiver is unable to receive the signal from the NOC. This
is also associated with a signal level less than 30. This occurs if there is a weather outage for
the user, a NOC outage, a misaligned or faulty antenna, or faulty cabling.
If this keeps happening under normal weather conditions, make sure the power supply to
the HN9260 is correct. The power supply should be Part # 1031105-0001.
If the power supply is correct, try power-cycling the HN9260 by unplugging the power cords
from the wall outlet and then plugging them back in.
4
The receiver is locked to the wrong network.
This condition should only be seen during installation and occurs when the receiver is locked
to a signal, but the signal ID does not match the ID that was assigned to the user during
commissioning or the ID that was entered by the installer during manual pointing.
If this occurs during normal operation, it may be due to the user changing acquisition
parameters, including frequency and/or location of satellite, or the antenna becoming
misaligned.
5
The receiver is operational.
This is the normal operating state where the receiver is receiving data from the NOC. This is
the only state when the transmitter will operate correctly.
6
The receiver is not detecting any signal.
This condition occurs when the Receiver is not detecting any type of radio signal from the
antenna. This could indicate that the receiver cable is not connected, the cabling between
the receiver and the antenna is faulty, or that the receiver itself is faulty. Check that the
cables are firmly connected on the HN9260.
