Hughes HN9260/HN9460 TxCode Status Messages
1
The transmitter has been disabled by the Network Operations Center
This condition occurs when the transmitter is not enabled. A transmitter may be disabled for
short periods of time by the NOC for service troubleshooting. It may also be disabled if the
user discontinues the satellite service. A persistence of this condition can only be corrected
by requesting that the unit be enabled.
2
The transmitter has been placed in test mode by the Network Operations Center
This status requires no user action and this test usually completes in 15 minutes or less. This
condition occurs when the NOC places the transmitter into special transmission modes to
measure the performance of the transmitter. When in this mode, the unit is unable to
transmit normal user data to the NOC.
3
The transmitter is locking to the receive carrier
This condition occurs during initial startup or when the receiver is locking to the receive
signal. It is normal for this condition to persist for up to 10 seconds. If this condition persists
for more than 10 seconds, try disconnecting and reconnecting the receiver coaxial cable and
wait 10 seconds. If the situation still persists, then the Indoor Transmit unit may need to be
replaced.
5
The transmitter is not locked to network timing
No action is necessary if this condition occurs from time to time and quickly resolves itself. If
this issue persists, it is likely due to a NOC-related service issue. The condition may also be
due to Indoor Transmit Unit failure; in rare cases, the Transmit unit may fail and may have to
be replaced.
6
The transmitter is not available because the receiver is not detecting a signal or is not
locked to the correct network
Check your receive signal. This condition occurs when the Indoor Receive Unit is not
receiving a good signal. The receiver must be locked to the correct network in order for the
transmitter to operate. If your receiver is not locked (no signal) or is locked to the wrong
network, the transmitter is unable to transmit data. Please verify that you have a good signal
strength by going to the Receive Statistics page.
7
The transmitter is not available because the receiver is not tuned for normal operation
This condition occurs when the transmitter is disabled for safety reasons. If you encounter
this during installation or commissioning, closing the Antenna Pointing program should
resolved this condition.
8
Transmitter available for Normal Operation
This is the normal operational state and indicates that the transmitter is ready to receive
data.
9
The satellite transmitter is adjusting for optimal network timing
