Figure 19: System Information page
Note: Home and small office users:
Print the System Information page and save it. Click
Print this page
next to the printer icon. If you experience a problem with your satellite
modem this page may not be accessible. Information on this screen may be useful to a
service provider representative in helping you to resolve the problem. (If a printer is not
available, use
Alt-PrintScreen
to capture the screen image, then paste the image into a
word processor or graphics file, and save the file.)
The parameters listed in the
HN9200 Info
section of the System Information page are explained
in the following table. Other sections of the screen (
Transmit Radio Info
and
Satellite
) provide
additional information about the modem installation and the modem software (
Software
Configuration
).
Table 7: System Information page parameters – HN9200 Info section
Explanation
Parameter
Identifies the site where the modem is installed.
Site ID
The modem’s serial number. The serial number may be required
for troubleshooting.
Serial number
ZIP code of the modem site.
Zipcode
Software build date.
Software Date
Version of the modem’s software. This is typically the
factory-installed software version. However, if the NOC downloads
Software Release
HN9200 Satellite Modem User Guide
22
1038623-0001 Revision B
System Control Center
Chapter 2
