Huawei NEXUS 6P, Часто задаваемые вопросы

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April 2015 54
(The specific country name is recorded for software modification).
5.1.18 Why is the confirmation button unavailable after I enter the
Wi-Fi connection password?
Please check whether you have entered an 8-digit password. If no, reset your router's
password. Change the authentication's encryption mode to WPA-PSK or WPA2-PSK, and set
the password to contain 8 numeric numbers. Then try again. You are suggested to select the
option for displaying the password to check whether the entered password is correct.
5.1.19 Why can't my phone successfully connect to the hotspot
due to authentication failure?
1. Check whether you have entered a correct password. Pay special attention to special
characters in Chinese or English.
2. If the entered password is confirmed to be correct, change the router's password to
numeric numbers only, for example, 12345678.
3. If the authentication still fails, restart your phone.
5.1.20 Why does my phone display the message indicating that
the settings are saved but my phone fails to successfully connect
to the hotspot?
1. Check whether protective measures are configured on the router, for example, MAC
address filtering.
2. If no protective measure is taken, check the number of connected users on the router.
You can modify the Wi-Fi password of the router to filter other unauthorized users.
3. Restart your phone or the router.
5.1.21 Why does my phone fail to connect to a home Wi-Fi
network?
1. Restart your phone or the router.
2. If the problem persists, set a static IP address for your phone. For details about
configuration on the router, see the router User Guide.
5.1.22 Why does my phone fail to connect to a public Wi-Fi
network?
The IP resources provided by a router on a public Wi-Fi network are limited. You can try
connecting to the public Wi-Fi network when only a few users are using the public Wi-Fi
network or at a place with fewer users.
5.1.23 Why does my phone fail to access the Internet after it is
connected to the public Wi-Fi network?
1. In the public areas such as KFC, Starbucks, railway station, or airport, you can find a
place with fewer users to try again.