Alarm ID
Alarm
Name
Alarm
Severity
Possible Cause
Troubleshooting
3012
Abnorma
l battery
power
control
module
parallel
commun
ication
Major
The battery power control
modules of the parallel
system fail to communicate
with each other.
1. Send a shutdown command
on the app, turn off the inverter
AC output switch, inverter DC
input switch, and battery DC
switch, and wait for 5 minutes.
2. Check that the
communications cable is
correctly connected between the
[Battery-1/2] battery power
control modules of the parallel
system.
3. After checking that the cables
are correctly connected, turn on
the battery DC switch, AC output
switch, and inverter DC input
switch in sequence.
4. If the alarm persists, contact
your dealer or Huawei technical
support.
3013
Abnorma
l battery
expansio
n
module
commun
ication
Major
The battery power control
module fails to
communicate with the
battery expansion modules.
1. Turn off the battery DC
switch.
2. Check that the power cables
and communications cables are
correctly connected to the
[Battery-1/2 battery expansion
module-1/2/3] battery
expansion modules.
3. After checking that cables are
correctly connected, turn on the
battery DC switch.
4. If the alarm persists, contact
your dealer or Huawei technical
support.
LUNA2000-(5-30)-NHS0
User Manual
7 System Maintenance
Issue 06 (2022-03-01)
Copyright © Huawei Technologies Co., Ltd.
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