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LTE TDD B2268H
User Guide
25 Troubleshooting
Issue 01 (2014-01-15)
Copyright © Huawei Technologies Co., Ltd.
145
Step 5
If the problem continues, contact the vendor.
----End
25.3 LTE Device Access and Login
I forgot the IP address for the LTE Device.
Step 1
The default IP address is 192.168.1.1.
Step 2
If you changed the IP address and have forgotten it, you might get the IP address of the LTE
Device by looking up the IP address of the default gateway for your computer. To do this in
most Windows computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP
address of the
Default Gateway
might be the IP address of the LTE Device (it depends on the
network), so enter this IP address in your Internet browser.
Step 3
If this does not work, you have to reset the device to its factory defaults. See Section 1.7.
----End
I forgot the password.
Step 1
The default password is
LTEcpe
.
Step 2
If you can't remember the password, you have to reset the device to its factory defaults. See
Section 1.7 on page 6.
----End
I cannot see or access the
Login
screen in the web configurator.
Step 1
Make sure you are using the correct IP address.
The default IP address is 192.168.1.1.
If you changed the IP address, use the new IP address.
If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
forgot the IP address for the LTE Device.
Step 2
Check the hardware connections, and make sure the LEDs are behaving as expected. See the
Quick Start Guide.
Step 3
Check to make sure your computer does not have a static IP address.
Step 4
Check to make sure your web browser is not using proxy.
Step 5
Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
enabled.
Step 6
Reset the device to its factory defaults, and try to access the LTE Device with the default IP
address. See Section 1.7 on page 6.
Step 7
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
----End