LP-314 Rev. 012 Rel. 003 Date 9.27.19
54
Versa Hydro™ Combined Appliance
Limited Warranty
For Residential and Commercial Use
HTP warrants this appliance and its components to be free from
defects in material and workmanship according to the following
terms, conditions, and time periods.
UNLESS OTHERWISE NOTED
THESE WARRANTIES COMMENCE ON THE DATE OF INSTALLATION.
This limited warranty is only available to the
original consumer
purchaser
(herinafter “Owner”) of this appliance, and is non-
transferable.
Residential Use Warranty (1 year – Parts, 12 years – Tank)
Residential Use shall mean appliance usage in a single family
dwelling, or usage in a multiple family dwelling, provided that
the appliance services only one (1) dwelling
in which the Owner
resides on a permanent basis and domestic hot water operating
temperatures do not exceed 140
o
F.
Commercial Use Warranty (1 year – Parts, 5 years – Tank)
Commercial Use shall mean any usage not falling within the definition
of a “residential” setting.
COVERAGE
A. During the first year after the original date of installation, HTP
warrants that it will repair or replace, at its option, any defective or
malfunctioning component of the appliance with a component of
equivalent size and current model. Replacement components will be
warranted for ninety (90) days.
B. 1. Residential Use - During the first through seventh year after
the date of installation, HTP will repair or replace, at its option, any
defective Versa Hydro™ found to have failed due to leaking heat
exchanger, tank, or brazed plate exchanger.
2. Commercial Use - During the first through fifth year after the date
of installation, HTP will repair or replace, at its option, any defective
Versa Hydro™ found to have failed due to leaking heat exchanger,
tank, or brazed plate exchanger.
C. Residential Use ONLY - During the eighth through twelfth year
after the date of installation, HTP will repair or replace, at its option,
any defective Versa Hydro™ found to have failed due to leaking heat
exchanger, tank, or brazed plate exchanger, at a cost to the purchaser
equal to the following percentages of the manufacturer’s list price in
effect at the date of replacement.
Year of Claim
8 & 9
10 & 11
12
Percentage to be paid by purchaser
25 %
50 %
75 %
D. The replacement appliance will be warranted for the unexpired
portion of the applicable warranty period of the original appliance.
E. In the event of a leakage of water of a replacement appliance
due to defective material or workmanship, malfunction, or failure to
comply with the above warranty, HTP reserves the right to refund
to the Owner the published wholesale price available at the date of
manufacture of the original appliance.
F. If government regulations, industry certification, or similar
standards require the replacement appliance or component(s) to
have features not found in the defective appliance or component(s),
the Owner will be charged the difference in price represented by
those required features. If the Owner pays the price difference for
those required features and/or to upgrade the size and/or other
features available on a new replacement appliance or component(s),
the Owner will also receive a complete new limited warranty for that
replacement appliance or component(s).
G. If, at the time of a request for service the purchaser cannot provide
a copy of the original sales receipt or the warranty registration, the
warranty period for the appliance shall then be deemed to have
commenced thirty (30) days after the date of manufacture of the
appliance and NOT the date of installation of the appliance.
H. This warranty extends only to Versa Hydro™ Combined Appliances
utilized in heating applications that have been properly installed
based upon manufacturer’s installation instructions.
I. It is expressly agreed between HTP and the Owner that repair,
replacement, or refund are the exclusive remedies of the Owner.
OWNER RESPONSIBILITIES
The Owner or Qualified Installer / Service Technician must:
1. Have a relief valve bearing the listing marks of the American
Society of Mechanical Engineers (ASME) installed with the appliance
assembly in accordance with federal, state, and local codes.
2. Have a vacuum relief valve certified to ANSI Z21.22 - Relief Valves
for Hot Water Supply Systems installed with the appliance assembly
in accordance with federal, state, and local codes and in installations
prone to vacuum related damages.
3. Maintain the appliance in accordance with the maintenance
procedure listed in the manufacturer’s provided instructions.
Preventive maintenance can help avoid any unnecessary breakdown
of the appliance and keep it running at optimum efficiency.
4. Maintain all related system components in good operating
condition.
5. Use the appliance in an open system, or in a closed system with a
properly sized and installed thermal expansion tank.
6. Use the appliance at water pressures not exceeding the working
pressure shown on the rating plate.
7. Keep the appliance free of damaging scale deposits.
8. Make provisions so if the appliance or any component or
connection thereto should leak, the resulting flow of water will not
cause damage to the area in which it is installed.
9. Check condensate lines to confirm that all condensate drains
properly from the appliance.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any appliance purchased from an unauthorized dealer.
2. Any appliance not installed by a qualified installer / service technician,
or installations that do not conform to ANSI, CSA, and/or UL standards, as
well as any applicable national or local building codes.
3. Service trips to teach the Owner how to install, use, maintain, or to
bring the appliance installation into compliance with local building
codes and regulations.
4. The workmanship of any installer. The manufacturer disclaims and does
not assume any liability of any nature caused by improper installation,
repair, or maintenance.
5. Electricity or fuel costs, or increased or unrealized savings for same, for
any reason whatsoever.
6. Any water damage arising, directly or indirectly, from any defect in the
appliance or component part(s) or from its use.
7. Any incidental, consequential, special, or contingent damages or
expenses arising, directly or indirectly, from any defect in the appliance
or the use of the appliance.
8. Failure to locate the appliance in an area where leakage of the tank
or water line connections and the relief valve will not result in damage
to the area adjacent to the appliance or lower floors of the structure, as
well as failure to install the appliance in or with a properly sized drain pan
routed to an approved drainage location.
9. Any failed components of the heat system not manufactured by HTP
as part of the appliance.
10. Appliances repaired or altered without prior written approval of HTP
so as to affect adversely their reliability.
11. Damages, malfunctions, or failures resulting from failure to install the
appliance in accordance with applicable building codes/ordinances or
good plumbing and electrical trade practices.
12. Damages, malfunctions, or failures resulting from improper
installation, failure to operate the appliance at firing rates or pressures
not exceeding those on the rating plate, or failure to operate and
maintain the appliance in accordance with the manufacturer’s provided