Resetting HTC U Play (Hard reset)
If HTC U Play has a persistent problem that cannot be solved, you can perform a factory reset (also
called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the
state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps you've downloaded and
installed, your accounts, your files, as well as system and app data and settings. Be sure to back up
any data and files you want to keep before you do a factory reset.
1.
From the Home screen, tap
Settings
Backup & reset
.
2.
Tap
Factory data reset
.
To avoid deleting media and other data from your storage card, make sure you do not select
the
Erase SD card
option.
3.
Tap
Reset phone
.
4.
Tap
OK
.
A factory reset may not permanently erase all data from your phone, including personal
information.
108
Backup and reset
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