HTA102
EN - 17
9. ASSISTANCE
9.1. WARRANTY
CONDITIONS
This instrument is warranted against any material or manufacturing defect, in compliance
with the general sales conditions. During the warranty period, defective parts may be
replaced. However, the manufacturer reserves the right to repair or replace the product.
Should the instrument be returned to the After-sales Service or to a Dealer, transport will
be at the Customer's charge. However, shipment will be agreed in advance. A report will
always be enclosed to a shipment, stating the reasons for the product's return. Only use
original packaging for shipment; any damage due to the use of non-original packaging
material will be charged to the Customer. The manufacturer declines any responsibility for
injury to people or damage to property.
The warranty shall not apply in the following cases:
Repair and/or replacement of accessories and battery (not covered by warranty).
Repairs that may become necessary as a consequence of an incorrect use of the
instrument or due to its use together with non-compatible appliances.
Repairs that may become necessary as a consequence of improper packaging.
Repairs which may become necessary as a consequence of interventions performed
by unauthorized personnel.
Modifications to the instrument performed without the manufacturer's explicit
authorization.
Use not provided for in the instrument's specifications or in the instruction manual.
The content of this manual cannot be reproduced in any form without the manufacturer's
authorization.
Our products are patented and our trademarks are registered. The manufacturer
reserves the right to make changes in the specifications and prices if this is due to
improvements in technology.
9.2. ASSISTANCE
If the instrument does not operate properly, before contacting the After-sales Service,
please check the conditions of battery and cables and replace them, if necessary. Should
the instrument still operate improperly, check that the product is operated according to the
instructions given in this manual. Should the instrument be returned to the After-sales
Service or to a Dealer, transport will be at the Customer's charge. However, shipment will
be agreed in advance. A report will always be enclosed to a shipment, stating the reasons
for the product's return. Only use original packaging for shipment; any damage due to the
use of non-original packaging material will be charged to the Customer.
