
Error condition
Probable cause / Recommended action
5
Remote Web Console does not respond.Remote
Web Console may hang in the following cases:
• The Remote Web Console main window is
grayed out and does not display the
percentage of progress, and you cannot
perform any operation for a long period of
time.
• When you move a window displayed in front
of the Remote Web Console secondary
window, the area behind the window remains
gray and does not go back to normal for a
long period of time.
• The entire Remote Web Console window is
gray and does not go back to normal for a
long period of time.
• You cannot perform any operation for a long
period of time and the dialog box that says
Loading...
is not displayed.
• The dialog box that says
Loading...
opens
when the window switches. However, you
cannot move the dialog box or perform any
operation for a long period of time.
When using the Remote Web Console main window,
close the Web browser. When using the Remote Web
Console secondary window, exit Remote Web Console
by pressing
Ctrl+Alt+Shift+D
all at once.If you cannot
exit Remote Web Console, reboot the Remote Web
Console computer or restart Remote Web Console after
finishing Remote Web Console forcibly by the following
way.For the Remote Web Console main window:
• For Windows: Exit all Web browser windows, and
then terminate the
iexplorer.exe
through the
Task Manager.
• For UNIX: Exit all Web browser windows, and then
terminate
firefox-bin
with the
Kill
command.
For the Remote Web Console secondary window:
• For Windows: Exit all applications using Java, and
then terminate the
javaw.exe
and
javaws.exe
through the Task Manager.
• For UNIX: Exit all applications using Java, and then
terminate javaw and javaws with the
Kill
command.
6
A network error occurred. There is no response
to any operation even after 30 minutes.
Restart the Remote Web Console computer. An
operation may take over 30 minutes depending on the
use condition. For example, when several Remote Web
Console Web clients are running, an operation may
take a long time.
7
An internal error occurs, or a Web browser ended
abnormally.
Close all dialog boxes and log in to Remote Web
Console again. If the same error occurs, restart the
Remote Web Console computer.
8
During a Remote Web Console operation, the
Internet Explorer Web browser suddenly
disappears.
Restart the Remote Web Console computer.
9
An error (1,4011) occurs while you are using
Remote Web Console.
The clock time of the Remote Web Console computer
may have been changed. Log in to Remote Web
Console again.
10
The Remote Web Console computer reboots on
its own.
Restart the Remote Web Console computer.
11
A Remote Web Console window is forcibly
closed during a time-consuming process, such as
LDEV formatting.
Close all windows, wait until processing finishes, and
then restart Remote Web Console.
Table Continued
Troubleshooting
111
Содержание XP P9000
Страница 11: ...Figure 2 Remote Web Console and SVP configuration Remote Web Console overview 11 ...
Страница 136: ...Figure 18 Physical View report front view 136 Storage configuration reports ...
Страница 227: ...Confirm window for LDAP Setup Server Selected Server table Remote Web Console GUI reference main window 227 ...
Страница 235: ...Confirm window for RADIUS Setup Server Selected Server table Remote Web Console GUI reference main window 235 ...