
Error condition
Probable cause / recommended action
6
Java console is grayed out and does not start
when you try to open the Remote Web Console
secondary window (Java application).
Restart the Remote Web Console computer, or
terminate the Remote Web Console process with the
following method.
• For Windows: Exit all applications by using Java,
and then terminate the
javaw.exe
and
javaws.exe
applications through Task Manager.
• For UNIX: Exit all applications using Java, and then
terminate javaw and javaws with the
Kill
command.
7
A message box remains displayed when opening
the Remote Web Console secondary window
(Java application). The Remote Web Console
secondary window does not appear for a long
time.
Restart the Remote Web Console computer, or
terminate the Remote Web Console process with the
following method.
• For Windows: Exit all applications using Java, and
then terminate the
javaw.exe
and
javaws.exe
applications through the Task Manager.
• For UNIX: Exit all applications using Java, and then
terminate javaw and javaws with the
Kill
command.
8
A message remains displayed when the Remote
Web Console secondary window opens and the
system does not respond.
The SVP may be set as an exception on the proxy
setting of the Web browser. Make the settings the
same on the
Network Configuration
dialog box, which
is located in the
Java Control Panel’s General
dialog
box.
9
If you open the
Java console
dialog box by
selecting the Java icon on the system tray while
opening the Remote Web Console secondary
window (Java application), the browser and Java
console may stop responding.
Do not open the
Java console
dialog box while
opening the Remote Web Console secondary window.
If the browser and Java console stop responding,
restart the Remote Web Console computer.
10
If you click the Remote Web Console menu, the
application error (20020, 10800) occurs.
If the problem continues after you repeat the operation
several times, you might have cancelled the display of
the secondary window.
For example:
• You might have clicked
Exit
on the
Warning -
Security
window.
• You might have clicked
Cancel
on the
Warning -
Security
window.
Close all the Remote Web Console windows and clear
the Java and Web browser caches.
If the problem continues after you clear both Java and
Web browser caches, save the Remote Web Console
dump file and the Java trace file, and send them to
Hewlett Packard Enterprise technical support.
Table Continued
108
Troubleshooting
Содержание XP P9000
Страница 11: ...Figure 2 Remote Web Console and SVP configuration Remote Web Console overview 11 ...
Страница 136: ...Figure 18 Physical View report front view 136 Storage configuration reports ...
Страница 227: ...Confirm window for LDAP Setup Server Selected Server table Remote Web Console GUI reference main window 227 ...
Страница 235: ...Confirm window for RADIUS Setup Server Selected Server table Remote Web Console GUI reference main window 235 ...