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HPE Synergy 12Gb SAS Storage, Руководство по техническому обслуживанию и ремонту, Страница: 27 / 39

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Documentation and troubleshooting resources  27 

Documentation and troubleshooting resources 

HPE Synergy documentation 

The Hewlett Packard Enterprise Information Library (

http://www.hpe.com/info/synergy-docs

) is a 

task-based repository that includes installation instructions, user guides, maintenance and service 

guides, best practices, and links to additional resources. Use this website to obtain the latest 

documentation, including: 

•

 

Learning about HPE Synergy technology 

•

 

Installing and cabling HPE Synergy 

•

 

Updating the HPE Synergy components 

•

 

Using and managing HPE Synergy 

•

 

Troubleshooting HPE Synergy 

 

HPE Synergy Configuration and Compatibility Guide 

The 

HPE Synergy Configuration and Compatibility Guide,

 in the Hewlett Packard Enterprise Information 

Library (

http://www.hpe.com/info/synergy-docs

), provides an overview of HPE Synergy management 

and fabric architecture, detailed hardware component identification and configuration, and cabling 

examples. 

 

HPE OneView User Guide for HPE Synergy 

The 

HPE OneView User Guide for HPE Synergy, 

in the Hewlett Packard Enterprise Information Library 

(

http://www.hpe.com/info/synergy-docs

), describes resource features, planning tasks, configuration 

quick start tasks, navigational tools for the graphical user interface, and more support and reference 

information for HPE OneView. 

 

HPE OneView Global Dashboard 

The HPE OneView Global Dashboard provides a unified view of health, alerting, and key resources 

managed by HPE OneView across multiple platforms and data center sites. The 

HPE OneView Global 

Dashboard User Guide

 in the Hewlett Packard Enterprise Information Library 

(

http://www.hpe.com/info/synergy-docs

) provides instructions for installing, configuring, navigating, 

and troubleshooting the HPE OneView Global Dashboard. 

 

HPE Synergy Software Overview Guide 

The 

HPE Synergy Software Overview Guide, 

in the Hewlett Packard Enterprise Information Library 

(

http://www.hpe.com/info/synergy-docs

), provides detailed references and overviews of the various 

software and configuration utilities to support HPE Synergy. The guide is task-based and covers the 

documentation and resources for all supported software and configuration utilities available for HPE 

Synergy setup and configuration, OS deployment, firmware updates, troubleshooting, and remote 

support. 

 

Содержание Synergy 12Gb SAS Storage

Страница 1: ...intenance and Service Guide Abstract This guide describes identification and maintenance procedures diagnostic tools specifications and requirements for hardware components and software Part Number 78...

Страница 2: ...panying such products and services Nothing herein should be construed as constituting an additional warranty Hewlett Packard Enterpriseshall not be liable for technical or editorial errors or omission...

Страница 3: ...emoving and replacing the VRM module 23 Removing and replacing the Synergy 12Gb SAS Connection Module 25 Removing and replacing the P542D controller 26 Documentation and troubleshooting resources 27 H...

Страница 4: ...Contents 4 12Gb SAS Connection Module specifications 35 Smart Array P542D Controller specifications 35 Acronyms and abbreviations 36 Documentation feedback 38 Index 39...

Страница 5: ...e module enclosure spare part on page 5 2 I O adapter spare part on page 5 3 VRM module spare part on page 6 For more information see Removal and replacement procedures on page 17 Storage module enclo...

Страница 6: ...r self repair on page 7 mandatory Description Spare part number Synergy 12Gb SAS Connection Module 758686 001 For more information see Removal and replacement procedures on page 17 P542D controller co...

Страница 7: ...e specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise In cases where it is required to return the defective part to H...

Страница 8: ...ce CSR Hewlett Packard Enterprise supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR d...

Страница 9: ...ervizio per i soli componenti Hewlett Packard Enterprise fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazi...

Страница 10: ...frecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico Hewlett Packard Enterprise o los proveedores o socios de servicio de Hewl...

Страница 11: ...e Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt Hewlett Packard Enterprise dat onderdeel rechtstreeks naar u zodat u het defecte onder...

Страница 12: ...que a Hewlett Packard Enterprise substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o p...

Страница 13: ...frepair Servi o de garantia apenas para pe as A garantia limitada da Hewlett Packard Enterprise pode incluir um servi o de garantia apenas para pe as Segundo os termos do servi o de garantia apenas pa...

Страница 14: ...Customer self repair 14...

Страница 15: ...Customer self repair 15...

Страница 16: ...Customer self repair 16...

Страница 17: ...itive component or assembly Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions This symbol indicates the presence of haz...

Страница 18: ...improper cooling that can lead to thermal damage CAUTION When performing non hot plug operations you must power down the storage module and or the system However it might be necessary to leave the st...

Страница 19: ...ve drawer handle 9 Remove the D3940 Storage Module by pressing the storage module handle release latch and pulling the storage module out with the storage module handle 10 Place the D3940 storage modu...

Страница 20: ...close the drive drawer handle 5 Access OneView and accept the D3940 Storage Module a From the OneView dashboard access the Drive Enclosure b Select the newly added drive enclosure c Go to Hardware and...

Страница 21: ...If the Logical JBOD state is critical and the SAS Logical Interconnect is indicating an OK status power on the servers and the condition should clear on the Logical JBOD Removing and replacing drives...

Страница 22: ...Removal and replacement procedures 22 4 Remove the drive To replace the drive slide the drive into the bay until it is fully seated and then close the latch handle to lock the drive in the bay...

Страница 23: ...tch and pulling the drive drawer handle until the drawer is fully extended 2 Open the release lever 3 Remove the failed module from the frame interconnect bay To replace the component reverse the remo...

Страница 24: ...Removal and replacement procedures 24 2 Remove the access cover 3 Remove the access lid...

Страница 25: ...e 1 Create a backup of OneView 2 If one of the following are present power down all associated compute modules a Single fabric SAS topology is in use b SATA drives are present 3 Open the release lever...

Страница 26: ...ns should clear after powering on the servers To replace the component reverse the removal procedure Removing and replacing the P542D controller 1 Power down the compute module 2 Remove the compute mo...

Страница 27: ...ewlett Packard Enterprise Information Library http www hpe com info synergy docs describes resource features planning tasks configuration quick start tasks navigational tools for the graphical user in...

Страница 28: ...shooting within HPE OneView The UI provides multiple views of HPE Synergy components including colored icons to indicate resource status and potential problem resolution in messages You can also use t...

Страница 29: ...pecs HPE Synergy has system specifications as well as individual product and component specifications For complete specification information see the Synergy and individual Synergy product Quick Specs...

Страница 30: ...rage Module The following components are located in the HPE Synergy D3940 Storage Module Front panel components Item Description 1 Storage module handle 2 Storage module handle release latch 3 Drive d...

Страница 31: ...ware flash in progress Off No drives are being located 3 Health status Green Normal operation Flashing amber Degraded condition Flashing red Critical condition 4 Drive status in priority order Solid a...

Страница 32: ...bering 40 hot pluggable small form factor drive bays o For proper air flow drives must be populated from back to front Per the drive numbering below begin populating bays 33 through 40 and continue to...

Страница 33: ...g the drive causes one or more of the logical drives to fail Off Removing the drive does not cause a logical drive to fail 4 Drive status Solid green The drive is a member of one or more logical drive...

Страница 34: ...0 ft is applicable No direct sunlight allowed Upper operating limit is 3 048 m 10 000 ft or 70 Kpa 10 1 psia Upper nonoperating limit is 9 144 m 30 000 ft or 30 3 KPa 4 4 psia 2 Storage maximum humidi...

Страница 35: ...x8 PCIe Gen3 Maximum power required approximate 15 W Internal SAS connector life expectancy 250 connect disconnect cycles Backup power 96 W HPE Smart Storage Battery Drives Supported drive types 6 Gb...

Страница 36: ...Customer Self Repair DAS direct attached storage ESD electrostatic discharge FBWC flash backed write cache HBA host bus adapter ICM interconnect module JBOD just a bunch of drives NVMe non volatile m...

Страница 37: ...Acronyms and abbreviations 37 SATA serial ATA SFF small form factor SSD solid state device UID unit identification VRM voltage regulator module...

Страница 38: ...ion send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date loca...

Страница 39: ...rprise Technical Support 7 I I O adapter 23 illustrated parts catalog 5 L LEDs 33 M maintenance 17 P part numbers 5 preparation procedures 18 R removal and replacement procedures 17 18 19 21 23 25 26...

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