background image

881627-002  Edition 3

Page 17

ENGLISH

5. Maintenance

5.1 Troubleshooting

Operation status 

Possible cause

Action

Batteries disconnected

The UPS does not recognize  
the internal batteries.

If the condition persists, contact 
your service representative.

The batteries are disconnected.

Verify that all batteries are properly 
connected. If the condition persists, 
contact your service representative.

Overload

Power requirements exceed the 
UPS capacity (greater than 105%  
of nominal).

Remove some of the equipment 
from the UPS. The UPS continues  
to operate, but may shut down 
if the load increases. The alarm 
resets when the condition becomes 
inactive.

End of battery life 

The end of the battery life is 
reached.

Contact your service representative 
for battery replacement.

Event 

A UPS event occurs
Example: 
Remote Power OFF, the RPO  
contact is activated  
to shutdown the UPS and  
prevent restart.

Set the contact back to its normal 
position and press the   button  
to restart.

UPS fault

The UPS has an internal fault.

The UPS does not protect  
the equipment anymore. 

NOTE: 

Record the alarm message 

and the UPS Serial Number, then 
contact your service representative.

 .

5.2 Updating the UPS firmware

To update the UPS firmware, see the Hewlett Packard Enterprise website

 

(

www.hpe.com/info/rackandpower

).

Содержание R1500

Страница 1: ...o installs administers and troubleshoots power products Hewlett Packard Enterprise assumes you are qualified in the servicing of high voltage equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 881627 002 October 2019 Edition 3 ...

Страница 2: ...tice The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein ...

Страница 3: ...ent WEEE in the trash For proper disposal contact your local recycling reuse or hazardous waste center Information advice help IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries The 1U UPS models described in this manual are intended for installation in an environment...

Страница 4: ...aser printers into the UPS output receptacles The instantaneous current drawn by this type of printer can overload the UPS The UPS connection instructions and operation described in this manual must be followed in order A protection circuit breaker must be installed upstream and be easily accessible The system can be disconnected from the AC power source by opening this circuit breaker Verify that...

Страница 5: ... 4 1 Startup and normal operation 15 4 2 Starting the UPS on battery 15 4 3 UPS shutdown 15 4 4 Operation on battery power 15 4 5 Return of AC input power 16 4 6 UPS remote control functions 16 5 Maintenance 17 5 1Troubleshooting 17 5 2 Updating the UPS firmware 17 5 3 Battery module replacement 18 5 4 Spares 19 6 Technical Specifications 20 6 1 HPE R1500 G5 NA UPS and HPE R1500 G5 JP TWN UPS 20 6...

Страница 6: ...nsity polyethylene HDPE 02 Polyvinyl chloride PVC 03 Low density polyethylene LDPE 04 Polypropylene PP 05 Polystyrene PS 06 Follow all local regulations for the disposal of packing materials End of life Hewlett Packard Enterprise processes products at the end of their service lives in compliance with local regulations Hewlett Packard Enterprise works with companies in charge of collecting and elim...

Страница 7: ...gs Load Groups 1 and 2 can be programmed to switch off on independently The Primary Load Group controls the outlets indicated and initiates a unit shutdown The Primary Load Group is intended for the most critical loads 1 USB communication port 2 RS 232 communication port 3 Slot for optional communication card 4 Connector for ROO remote on off or RPO remote power off control 5 Outlets for connectio...

Страница 8: ...red On battery Indicator yellow Power On Indicator green On Off Button Up Down Enter Escape The following table shows the indicator status and descriptions Indicator Status Description Green On The UPS is operating normally Yellow On The UPS is on battery mode Red On The UPS has an active alarm or fault For additional information see 5 1 Troubleshooting for additional information ...

Страница 9: ...de The UPS is off waiting for start up command from user Equipment is not powered until the button is pressed Normal mode The UPS is operating normally The UPS is powering and protecting the equipment In Automatic Voltage Regulation mode Load protected LED is on No beep The UPS is operating normally but the utility voltage is outside normal mode thresholds The UPS is powering the equipment through...

Страница 10: ...anguage English French German Spanish Italian Portuguese Russian Menus status notices and alarms UPS fault event log data and settings are in all supported languages English User selectable when UPS is powered the first time LCD settings Allows LCD screen brightness and contrast to be adapted to room light conditions Audible alarm Mode Enabled Disabled on battery Always disabled Allows you to enab...

Страница 11: ...y discharge Enable Energy saving Disable Enable If enabled the UPS will shutdown after five minutes if no load is detected on the output Disable Sleep mode Disable Enable If enabled LCD and communication stays on 1h and 30 min after UPS turns off If disabled LCD and communication will turn off immediately after the UPS turns off Disable Remote command Disable Enable If enabled shutdown or restart ...

Страница 12: ...terials to facilitate sorting 2 6 1 3 4 5 7 8 3 2 Battery module connection CAUTION This operation must be performed when the UPS is switched off and unplugged from the AC source Do not disconnect the connector while the unit is operating from the AC source or in reserve mode NOTE Before starting the UPS you must connect the internal battery A small amount of arcing may occur when connecting the b...

Страница 13: ...881627 002 Edition 3 Page 13 ENGLISH 3 Installation 3 3 Installing the UPS on the rails Follow steps 1 through 4 for mounting the UPS on the rails 3 4 Ground connection ...

Страница 14: ...nstalling the communication card The UPS does not have to be powered down before installing a communication card 3 1 Remove the slot cover 3 2 Insert the communication card in the slot 3 Secure the card cover with the two screws you removed in Step 1 Characteristics of the optocoupler RS 232 communications port Pins 1 3 4 5 6 10 not used Pin 2 common user Pin 7 low battery Pin 8 operation on batte...

Страница 15: ... on battery 1 Press the button on the UPS control panel until the UPS LCD window display illuminates and shows a status of UPS starting The UPS cycles through Standby mode to Battery mode The indicator illuminates The UPS supplies power to your equipment 2 Check the UPS LCD window display for active alarms or notices other than the Battery mode notice and notices that indicate missing utility powe...

Страница 16: ...manual intervention These functions are obtained by opening a contact connected between the appropriate connector pins 4 on the rear panel of the UPS see the following figure 4 Remote control connection and test 1 Verify that the UPS is off and disconnected from the AC input source 2 Remove connector 4 3 Connect a normally closed volt free contact 60 Vdc 30 Vac max 20 mA max 0 75 mm2 18 AWG cable ...

Страница 17: ...o operate but may shut down if the load increases The alarm resets when the condition becomes inactive End of battery life The end of the battery life is reached Contact your service representative for battery replacement Event A UPS event occurs Example Remote Power OFF the RPO contact is activated to shutdown the UPS and prevent restart Set the contact back to its normal position and press the b...

Страница 18: ...licable to equipment and remote battery supplies not having a grounded supply circuit ELECTRIC ENERGY HAZARD Do not attempt to alter any battery wiring or connectors Attempting to alter wiring can cause injury Battery removal and or replacement by the end user requires powering down the load and UPS Consider scheduling during a maintenance window Safety recommendations WARNING To prevent personal ...

Страница 19: ...act an Hewlett Packard Enterprise authorized service representative UPS spare parts list Item Spare Part Number SPS UPS R1500 G5 NA w o battery 881404 001 SPS UPS R1500 G5 JP TWN w o battery 881405 001 SPS UPS R1500 G5 INTL w o battery 881406 001 SPS BATTERY KIT UPS R1500 796776 001 SPS ACCESSORIES R1500 G5 UPS P02752 001 5 4 Spares Disconnect the battery module by separating the connectors Never ...

Страница 20: ...led lead acid maintenance free Standard 6 x 6 V 9 Ah Environment Operating temperature range 0 C to 40 C 32 F to 104 F Storage temperature range 15 C to 50 C 5 F to 122 F Relative humidity 0 to 90 without condensation Noise level 40 dBA 1 The high and low thresholds can be adjusted using UPS settings 2 Up to 40 Hz in low sensitivity mode programmable using UPS settings 3 Adjustable to 100 120 125 ...

Страница 21: ...50 C 5 F to 122 F Relative humidity 20 to 90 without condensation Noise level 40 dBA 1 The high and low thresholds can be adjusted using UPS settings 2 Up to 40 Hz in low sensitivity mode programmable using UPS settings 3 Adjustable to 200 208 220 230 240 V but must be set to the identical AC power source value CAUTION This UPS is rated for use on a circuit capable of delivering no more than 5 kRM...

Страница 22: ...that battery power is low and that the user must take action in light of the imminent break in the supply of power to the load Normal AC input The AC power line supplying the UPS under normal conditions Percent load Ratio of the power effectively drawn by the load to the maximum output of the UPS Personalization It is possible to modify certain UPS parameters set in the factory Certain UPS functio...

Страница 23: ...e Support Center Software downloads www hpe com support downloads Software Depot website www hpe com support softwaredepot To subscribe to eNewsletters and alerts www hpe com support eupdates To view and update your entitlements and to link your contracts and warranties with your profile go to the Hewlett Packard Enterprise Support Center s More Information on Access to HPE Support Materials page ...

Страница 24: ...ver Storage Power Networking and Rack Products reference document go to the Enterprise Safety and Compliance website www hpe com support Safety Compliance EnterpriseProducts Additional warranty information HPE ProLiant and x86 Servers and Options www hpe com support ProLiantServers Warranties HPE Enterprise Servers www hpe com support EnterpriseServers Warranties HPE Storage Products www hpe com s...

Страница 25: ...881627 002 Edition 3 Page 25 ENGLISH 8 BSMI RoHS ...

Отзывы: