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4/24/2017                                                        870-MLFPK 

Limited Warranty

 

 

      

  

  

Hearth Products Controls Company (HPC) warranties fire pits against manufacturing  

defects that prevent safe and correct function as follows: 

 

Electronics, Gas Valve: Commercial-1yr; Residential- 3 yr.  

 

Pilot Assembly: Commercial-1 yr.; Residential-2 yr. 

 

Stainless Steel Pan, Fire Ring, & Valve Box: Commercial-1yr.; Residential 5yrs. 

This commences from the date of original sale / shipment from HPC FOB Dayton, Ohio. 
         This warranty is for parts and in-house (HPC) labor. The defective product must be sent back  
to HPC with a Return Merchandise Authorization (RMA) issued by HPC for that specific product  
and any other additional  
information for the nature of the defect or warranty claim. 
         The warranty does not cover items that have been damaged by overheating, modification, abuse,  
or improper storage. Also any labor involving installation or maintenance with the unit is not  
covered. 

This warranty excludes claims for consequential, indirect-collateral expenses arising  

from product defects or warranty recovery. 

 

Burner Cleaning: (1 x YR) If flames exhibit any abnormal shapes or behavior, or if burner fails to ignite properly, then 
the burner holes may require cleaning. The appliance can be cleaned by carefully removing the logs and media to allow 
access to burner. Use a brush to carefully remove dust, spider webs, and loose particles from base, logs, and fire ring 
itself. If evidence of damage, fire ring must be replaced with fire ring specified by manufacturer. 

                                      

 

 

10.

 

Troubleshooting 

 

Below are some potential causes and counter measures to the symptoms indicated in bold. Please contact your retailer or certified 
technician for service and repair. 
  

Problem 

Possible Causes 

Solution

 

Will not light 

Air in gas line 

If new install, may take several attempts to purge air 

Debris in gas line 

Confirm gas line is clear (insulation, dirt, plastic, etc.) 

Gas pressure improper 

Confirm proper gas pressure (Section 1) 

Will not stay lit 

Gas pressure improper 

Confirm proper gas pressure (Section 1) 

Fire ring obstructed 

Confirm no debris or water in ring (always cover fire pit) 

Improperly applied media 

See Section 7 

Noise 

Whistling sound 

Change flex line routing 

 
 

11.

 

Replacement Parts 

 

Please contact your dealer for parts – if unsure please contact HPC and we will be happy to help you. 

 
 

 

 
 
 
 

12.

 

Warranty 

        

 

 

 

 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Содержание MLFPK Series

Страница 1: ...ent alteration service or maintenance can cause injury or property damage Read the installation operating and maintenance instructions thoroughly before installing or servicing this equipment WARNING...

Страница 2: ...ual with the end user We suggest that our products be installed by professionals that are locally licensed by the authority having jurisdiction in gas piping We suggest that our products be serviced a...

Страница 3: ...off and maintenance The gas shutoff should not be used to adjust flame height Fuel line sizing is the responsibility of the installer and must be able to supply the stated maximum Btu for the product...

Страница 4: ...in the side walls of the enclosure located within 5 in 127mm of the top of the enclosure equally sized spaced at a minimum of 180 degrees and unobstructed The opening s shall have a total free area o...

Страница 5: ...linder must be provided with a cylinder connection device compatible with the connection for outdoor appliances The propane cylinder must be provided with a shut off valve terminating in a propane cyl...

Страница 6: ...n fire pit again and perform leak test with media correctly installed If gas leak is detected verify correct media application and repair as needed 10 Set fire pit in properly constructed enclosure Se...

Страница 7: ...k flame opening 4 Blowout Box Do not cover blowout box vents or opening with lava rock or glass Incorrect media installation will cause the pilot flame to suffocate and turn off pit or delay main burn...

Страница 8: ...t is not in operation turn off gas valve When not in use the fire pit must be covered at all times 9 Maintenance Any guard or protective device removed for servicing must be replaced prior to operatin...

Страница 9: ...x YR If flames exhibit any abnormal shapes or behavior or if burner fails to ignite properly then the burner holes may require cleaning The appliance can be cleaned by carefully removing the logs and...

Страница 10: ...10 4 24 2017 870 MLFPK...

Страница 11: ...11 4 24 2017 870 MLFPK...

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