HP Vectra VLi 8, Дополнительное руководство

Страница: 34 / 138

1 Troubleshooting Your PC
More Troubleshooting for Your Drives
34
More Hard Disk Troubleshooting
CD-ROM, CD-RW or DVD Drive Doesn’t Work
Checklist
1 If you receive a S.M.A.R.T. alert at any time, this indicates that your hard disk drive is defective. Carry out an
immediate data backup, then contact your authorized service provider.
2 Check that the disk power and data cables are correctly connected.
3 Check that booting from the hard drive has not been disabled in the Boot menu of the Setup program, accessed
by pressing
F2
at startup.
4 Check that the hard disk drive has been detected (refer to the Main menu in the Setup program, accessed by
pressing
F2
at startup). You should see a hard disk drive declared in the Primary Master field.
5 Verify that both is selected in the Local Bus IDE adapter field in the Advanced menu of the Setup program,
accessed by pressing
F2
at startup.
6 Run ScanDisk and Disk Defragmenter to see if they detect a problem with the hard disk drive. To access these
utilities, select Programs
ð ð
Accessories
ð ð
System Tools from the Start menu.
7 If the hard disk activity light does not flicker when the PC is accessing the hard disk drive, check that the drive’s
power and data cables are correctly connected, and that the status panel connector is firmly attached to the
system board. If you have a SCSI hard drive, check that the hard drive activity LED cable is correctly connected.
Refer to the hard drive’s documentation for more information.
Checklist
1 Check that a CD-ROM or DVD is inserted in the drive.
2 Check that all cables (data, power and audio) have been properly connected both to the CD-ROM drive and to
the system board.
3 Verify that the drive has been detected in the Setup program (refer to the Main menu in the Setup program,
accessed by pressing
F2
at startup). You should see a CD-ROM drive declared in the Secondary Master or
Secondary Slave field or in the IDE Secondary Master or IDE Secondary Slave field.
4 Verify that both is selected in the Local Bus IDE adapter field in the Advanced menu of the Setup program,
accessed by pressing
F2
at startup.
5 If you intend to boot on CD-ROM, press
F8
at startup or place CD-ROM before HDD in Setup (refer to the Boot
Device Priority submenu in the Boot menu group of the HP Setup program).
6 Run DiagTools to see if it detects a problem with the drive. Refer to page 14.