HP Vectra VLi 8, Дополнительное руководство

Страница: 20 / 138

1 Troubleshooting Your PC
Troubleshooting Help Zone
20
Monitor Not Working Properly
Problem Possible Cause To try and fix this...
PC’s power indicator light
and hard disk activity
light work but the screen
remains blank or the
image is not satisfactory. The monitor is not
switched on (no LED). Refer to the monitor manual for an explanation of the monitor LEDs.
The monitor’s power cord
is incorrectly connected. Ensure the power cord is plugged into a grounded power outlet and
into the monitor.
The monitor’s power outlet
is not working. Plug another device into the grounded power outlet and check it
works.
The monitor’s brightness
and contrast settings are
incorrect. Refer to the monitor manual if necessary.
The monitor cable pins are
damaged or not properly
connected. 1 Switch off and unplug the monitor.
2 Disconnect the monitor cable and straighten any bent pins.
3 Reconnect the monitor cable.
4 Switch on the monitor and see if it works.
More Advanced Troubleshooting
The monitor settings in
your PC are incompatible
with your monitor Refer to the monitor manual to find out which settings are supported
then change the settings as follows:
•
Windows NT 4.0: Enter VGA mode when prompted during start-
up, then reset the resolution.
• Windows 95, Windows 98 and Windows 2000: Restart the PC.
The Vectra screen is displayed. For Windows 95 and Windows 98,
when you hear a beep, press
F8
and then start the PC in safe
mode. For Windows 2000, press
F8
and then start the PC in VGA
mode. Double-click on the Display icon in your PC’s Control
Panel , then click on the Settings button. Use the sliding control
to reset the resolution.
You may need to update
your PC’s BIOS. Create a floppy to update your PC’s BIOS. Refer to page 41.
The monitor itself is faulty. 1 Replace the monitor by a known working monitor from the same
model of PC.
2 If the replacement monitor works fine, contact your authorized
support provider. The other monitor may need to be replaced.