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External drives - contents

Pre-Installation

Before you start

page 3

Backup software and drivers

page 5

Usage models

page 7

Using the CD-ROM

page 9

Installing the tape drive

Step 1: Check the SCSI connection

page 11

Step 2: Check the drive’s SCSI ID

page 13

Step 3: Connect the SCSI cable

page 15

Step 4: Connect the power cable

page 17

Step 5: Verify installation

page 19

Using the tape drive

Your HP StorageWorks Ultrium tape drive

page 21

Use the correct media

page 23

page 25

Using HP OBDR

page 27

Diagnostic tools

page 30

Optimizing performance

page 32

Troubleshooting

page 34

Understanding the LEDs

page 39

Problems with cartridges

page 42

Other sources of information

page 44

Содержание Ultrium 232e

Страница 1: ...getting started guide hp StorageWorks Ultrium tape drive external model Ultrium 232e 448e ...

Страница 2: ...1 2 3 ...

Страница 3: ...e 13 Step 3 Connect the SCSI cable page 15 Step 4 Connect the power cable page 17 Step 5 Verify installation page 19 Using the tape drive Your HP StorageWorks Ultrium tape drive page 21 Use the correct media page 23 Register your tape drive page 25 Using HP OBDR page 27 Diagnostic tools page 30 Optimizing performance page 32 Troubleshooting page 34 Understanding the LEDs page 39 Problems with cart...

Страница 4: ... HP and IBM in the US other countries or both Patented under one or more of U S Patents Nos 5 003 307 5 016 009 5 463 390 5 506 580 held by Hi fn Inc Microsoft MS DOS MS Windows Windows and Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Hewlett Packard Company shall not be liable for technical or editorial errors or omissions cont...

Страница 5: ...server with a spare LVD SCSI port with a 68 pin very high density VHD wide SCSI connector For optimum performance your tape drive should only be connected to a SCSI bus that can transfer data at a rate that supports the tape drive s maximum burst transfer speed see Table 2 supported SCSI bus types on page 11 and it should be the only device on the SCSI bus Do not attach the drive to the same SCSI ...

Страница 6: ... SCSI rating of your tape drive See Table 2 supported SCSI bus types on page 11 for recommended HBAs For specific details relevant to your server model please refer to www hp com go connect You will need to purchase and install the new HBA into an unused 64 bit PCI expansion slot within your server before installing your tape drive The kit can also be installed in a 32 bit PCI expansion slot but t...

Страница 7: ...Works Ultrium tape drive and download any upgrades or patches if required Drivers Windows users The driver available from Microsoft update is acceptable but the HP driver available on the CD ROM or the web provides better support for all the features of your new tape drive After you connect the tape drive insert the HP StorageWorks Tape CD ROM and follow the link to download the HP driver from our...

Страница 8: ...6 Figure 1 usage models tape drive B Direct attach SCSI Network attach SCSI storage server A RAID disk subsystem recommended see page 7 ...

Страница 9: ...pe Tools to check tape performance and test whether your disk subsystem can supply data at the optimum transfer rate You can also use these tools to calibrate your restore performance and maximal tape performance with more compressible data Other models The tape drive may work with other usage models such as network attach storage NAS and storage area networks SAN but HP does not currently provide...

Страница 10: ...8 install your product buy media online troubleshoot with L TT learn about your product register your product Figure 2 the HP StorageWorks Tape CD ROM ...

Страница 11: ...ks Tape CD ROM to check installation as described in this guide and to verify and troubleshoot performance after installation It helps you to Install your product which includes access to drivers an installation check and performance information and tools Learn about your product which includes a UNIX Configuration Guide Register you product Buy media online Troubleshoot with HP Library Tape Tools...

Страница 12: ...10 Figure 3 checking the SCSI connection connecting to an HBA card in the server ...

Страница 13: ...th Ultra 320 devices SE Wide Up to 40 MB s Not recommended SE Narrow Up to 20 MB s No this will severely restrict performance High Voltage Differential Up to 40 MB s No The drive will not work and you may damage the drive or controller 3 Will the drive be the only device on the bus Do not connect to a RAID controller channel This is for disk drives only 2 Does the SCSI bus type match the drive typ...

Страница 14: ...12 Figure 4 checking the SCSI ID ...

Страница 15: ...sting devices 2 Change the tape drive s SCSI ID if necessary Use a small screwdriver or a ball point pen to press the indented SCSI ID selector buttons on the rear panel see Figure 4 until the required value is displayed Do not use a pencil because small bits of graphite could contaminate the drive Note The server and the tape drive SCSI IDs are only checked at power on To change the SCSI ID after...

Страница 16: ...14 Figure 5 connecting the SCSI cable SCSI IN Connector SCSI OUT Connector ...

Страница 17: ...ightening the screws 4 Attach the HD connection on the SCSI cable to the SCSI IN connector on the rear panel of the tape drive and secure it by tightening the screws See Figure 5 Do not connect the cable to the SCSI OUT connector The SCSI OUT connector is only used when daisy chaining two devices This is not recommended If you do so do not mix drive families only daisy chain with other Ultrium tap...

Страница 18: ...16 Figure 6 connecting the power cable ...

Страница 19: ...eWorks Ultrium tape drive will operate using any voltage in the range 100 240 volts 50 60 Hz No adjustment is needed 1 Plug the power cable securely into the socket on the rear panel of the drive 2 Plug the other end of the power cable into the power outlet ...

Страница 20: ...18 Figure 7a loading a cartridge Figure 7b unloading a cartridge arrow indicates leading direction affix label here eject button power on off button ...

Страница 21: ... a verification procedure Note If you encounter a problem during this verification procedure turn to Troubleshooting on page 34 for help in diagnosing and fixing the problem 4 Carry out a backup and restore test to check that the drive can write data to tape Refer to your backup application documentation for specific instructions Use the blank cartridge supplied with the tape drive See Use the cor...

Страница 22: ...20 Act TERM Fan PWR Fault Figure 8 tape drive controls and indicators Drive Eject button Power On Off button Clean Tape Ready ...

Страница 23: ...tape currently in the drive is faulty This LED could come on for a number of reasons but they all relate to the tape being in error in some way such as damaged media or unsupported tape Do not use the cartridge replace it The LED will go out when another tape is inserted Clean amber On cleaning cartridge in use Off the drive does not require cleaning Flashing the drive needs cleaning Back panel Th...

Страница 24: ...22 Figure 9 write protecting cartridges padlock indicates cartridge is protected ...

Страница 25: ... cartridges If you want to protect the data on a cartridge from being altered or overwritten you can write protect the cartridge Always remove the cartridge from the tape drive before you change the write protection To write protect a cartridge push the switch to the right to prevent any data recording on the cartridge Note the padlock on the tab that indicates that the cartridge is protected To w...

Страница 26: ...ring the cleaning cycle the orange Clean LED will be on solidly and the green Ready LED will flash Each HP Ultrium universal cleaning cartridge cleaning cartridge C7978A can be used up to 50 times with Ultrium tape drives The blue HP Ultrium cleaning cartridges C7979A can only be used up to 15 times with any tape drive If the cleaning cartridge is ejected immediately with the Tape LED on it has ex...

Страница 27: ...To ensure your registration is complete there are a number of questions on the electronic form that are mandatory Other questions are optional However the more you feel able to complete the better we can meet your needs Note HP and its subsidiaries are committed to respecting and protecting your privacy For further information please visit our World Wide Web site www hp com and click on Privacy St...

Страница 28: ...26 Figure 10a using HP OBDR step 1 Figure 10b using HP OBDR step 2 Figure 10c using HP OBDR step 3 Figure 10d using HP OBDR step 4 ...

Страница 29: ...y to back up and restore data However you must remember to create a separate set of emergency recovery disks for your operating system whenever you change your system configuration What does HP OBDR do Using just the tape drive and the most recent backup cartridge HP OBDR allows you to recover from the following types of system disaster Hard disk failures as long as the replacement hard disk is th...

Страница 30: ...bdr for the latest information about firmware upgrades and troubleshooting before you use HP OBDR 1 Lift the cartridge door and insert the latest bootable cartridge in the tape drive see Figure 10a The cartridge must be written by a backup application that writes data to tape in CD ROM format 2 Hold down the eject button of the tape drive Keeping the eject button pressed down power on your tape dr...

Страница 31: ...onstant green and you can remove the backup cartridge if you wish You are now ready to run a normal data restore Follow the normal process for your restore application If restore fails If the restore fails for any reason refer to our World Wide Web site www hp com go obdr for detailed troubleshooting information ...

Страница 32: ...ta rates to the drive Verify system performance data rates from the disk subsystem Verify drive cooling 3 At the end of the test you will be given a summary of the test results and recommendations to resolve any issues found Troubleshooting with Library Tape Tools 1 From the HP StorageWorks CD select troubleshoot This will allow you to run Library Tape Tools in standard mode either directly from t...

Страница 33: ...d the data generation rates of your disk subsystem are also integrated into Library Tape Tools Use these tests to find the performance bottleneck in your system Performance Assessment Tools For maximum performance your disk sub system needs to be able to supply data at 24 MB second uncompressed for Ultrium 448 drives and 16 MB second uncompressed for Ultrium 232 drives You can use our free standal...

Страница 34: ...em can deliver this performance In most cases the backup application will provide details of the average time taken at the end of the backup Typical areas where bottlenecks can occur are Disk subsystem A single spindle disk may not be able to deliver good data throughput at poor compression ratios Best practice to ensure good throughput is to utilize multiple disk spindles or data sources System a...

Страница 35: ...ressible will always limit the speed at which the drive can write read data You will achieve no more than native rates with uncompressible data Examples of files that compress well are plain text files spreadsheets those that compress poorly are those that are either compressed as part of their format such as JPEG photographic files or stored as compressed such as ZIP files or gz Z files on Unix p...

Страница 36: ...ctions power or the host bus adapter itself If the device is displayed during boot up but cannot be found in the operating system this is more likely to be a software problem If you encounter a problem during installation and need further clarification refer to the Problems encountered during installation section on page 35 If a problem arises during testing after you have installed the drive refe...

Страница 37: ...um drive has its SCSI ID set to 3 by default This should be left unchanged unless this number is already in use Full instructions on how to change the SCSI ID are given on page 13 Description Further information Correct configuration of the SCSI bus with multiple drives can be a complex area and more help may be required Daisy chaining devices is not generally recommended Refer to the instructions...

Страница 38: ...Tools see page 30 to check whether you have a SCSI host adapter on your system If not you will need to purchase one Description Further information It is unclear whether there is a need to install drivers onto the system and more help is required Detailed information specific to your system can be found on the www hp com go connect web site For support on Windows operating systems drivers can be o...

Страница 39: ... have installed an additional SCSI host bus adapter and its resources are clashing with an existing adapter Remove the new host bus adapter and check the server documentation You have disconnected the power or SCSI cable from the server s boot disk during the drive installation process Check that the cables to all devices are firmly connected Possible reason Recommended action The power or SCSI ca...

Страница 40: ...heck that the drive is installed properly Refer to our World Wide Web site www hp com go connect for details of software applications that support the HP StorageWorks Ultrium tape drive Load any service packs as necessary Some applications require drivers to be loaded Check that the correct SCSI and tape drive drivers are installed Consult the software application s installation notes for details ...

Страница 41: ...uences and the appropriate action to take if any If you cannot resolve a problem contact customer service at www hp com support LED Sequence and Cause Action required All LEDs OFF Drive may not have power may be faulty or may have been power cycled or reset during a firmware upgrade Make sure the drive is switched on The power on off switch incorporates a green LED If this is not on check the powe...

Страница 42: ...orted cartridges and instructions If the Clean LED is still flashing when you load a new or known data cartridge after cleaning call for service Ready is FLASHING and Clean is ON Cleaning is in progress None The cleaning cartridge will eject on completion The cleaning cycle can take up to 5 minutes to complete Tape is FLASHING The drive believes the current tape or the tape just ejected is faulty ...

Страница 43: ...oad problem Insert a cartridge to clear the LED sequence If the condition persists call for service Drive and Ready ON with Tape and Clean OFF Sequence alternates repeatedly The drive has a firmware error Power cycle or reset the drive Upgrade the firmware If the condition persists call for service LED Sequence Cause Action required The Act Term LED is OFF The enclosure is not providing auto termi...

Страница 44: ...ample under telephones next to monitors or near transformers Do not drop cartridges or handle them roughly Stick labels onto the label area only Do not bulk erase Ultrium format cartridges Operating and storage environment To prevent condensation and for long life the cartridge should only be operated or stored as follows Day to day storage in plastic container 16 C to 32 C 60 F to 90 F Operation ...

Страница 45: ... is on 2 Check that you are using the correct media Only use Ultrium media we recommend the HP Ultrium 400 GB cartridge for Ultrium 448 drives and the HP Ultrium 200 GB cartridge for Ultrium 232 drives see page 23 3 Make sure that you have loaded the cartridge with the correct orientation see To load a cartridge on page 19 4 Check for damage to your media to the cartridge case leader pin or cartri...

Страница 46: ...version of the tool The HP web site at www hp com support pat provides access to our free standalone performance assessment tools to check tape performance and test whether your disk sub system can supply data at the optimum transfer rate The HP web site at www hp com go obdr provides detailed information about HP One Button Disaster Recovery How to contact HP You can also use the HP Customer Call...

Страница 47: ......

Страница 48: ...http www hp com support ultrium http www hp com go storagemedia ...

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