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Troubleshooting

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Troubleshooting

Overview

The following steps will help you identify and resolve disk system failures:

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Gather information from all sources:

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Event notifications (page 93)

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Disk system LED status (page 96)

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Online information tools (page 98)

9

Isolate the cause of the problem (page 104).

10

Correct the problem (chapter 5, Removal and Replacement).

11

Verify operational status with IOSCAN or other host utilities.

Event Notification

The EMS hardware event monitor polls environmental services on the LCC and
reports any changes in the status of monitored components. Depending on how
the monitor is set up, you can receive messages at the console, in e-mail, in a log
file, or through third-party applications. These messages are likely to be the first
indication of a problem with a disk system.

Events are reported for changes in temperature, voltage, and the status of
replaceable components.

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Содержание StorageWorks 2405 - Disk System

Страница 1: ...hp StorageWorks disk system 2405 Edition E0902 user s guide ...

Страница 2: ...can cause hardware or software damage Note Identifies significant concepts or operating instructions this font used for all text to be typed verbatim all commands path names file names and directory names also text displayed on the screen this font used for variables used in commands this font used for GUI menu options and screen controls Trademark Information Red Hat is a registered trademark of ...

Страница 3: ...Revision History First Edition March 2002 Second Edition June 2002 Third Edition Sept 2002 ...

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Страница 5: ...wer Supply Fan Module 21 Hardware Software Requirements 23 Topologies 23 Single Host Basic Configuration 24 Single Host PV Links Configuration 25 Two Host High Availability Configuration 26 Four Host Hub Configuration 27 Definitions 28 2 Installation 31 Preparation 31 Electrical Requirements 31 Choosing PDUs 32 Installing PDU PDRUs 34 Software Requirements 37 Step 1 Gather Tools 38 Step 2 Unpack t...

Страница 6: ... 78 Sample IOSCAN 78 Where do you go from here 79 3 Configuration 81 Viewing a Disk System in IOSCAN 81 Sample IOSCAN 81 Interpreting the Hardware Path 83 Loop IDs and Hardware Paths by Enclosure ID 84 Setting Up the Hardware Event Monitor 88 Aliasing Devices HP Qualified Only 88 Using SAM 88 Using STM HP Qualified Only 88 Updating Firmware HP Qualified Only 90 4 Troubleshooting 93 Overview 93 Eve...

Страница 7: ...l Volumes 114 Tools 115 Procedure 115 LCC 117 Tools 117 Procedure 117 Power Supply 120 Tools 120 Procedure 120 Disk System 122 Tools 122 Procedure 122 Top Cover HP Qualified Only 124 Tools 124 Procedure 124 Midplane HP Qualified Only 126 Tools 126 Procedure 126 6 Reference 129 Product Models and Options 129 Upgrade Products 130 PDU PDRU Products 131 Replaceable Parts 132 Specifications 132 Dimensi...

Страница 8: ... 136 A FCC Statement For U S A Only 136 B IEC Statement Worldwide 136 C Spécification ATI Classe A France 137 D Product Noise Declaration Germany 137 E VCCI Statement Japan 138 Harmonics Conformance Japan 138 F BSMI EMC Statement Taiwan 138 G Declaration of Conformity 139 Product Web Site 140 Related Documents 140 ...

Страница 9: ...for the device installation in a System E rack 44 Figure 17 Installing clipnuts for an HP Rack System E 44 Figure 18 Installing rails in an HP Rack System E 45 Figure 19 Installing the enclosure clipnut in an HP Rack System E 46 Figure 20 Installing the storage device in the Rack System E 47 Figure 21 Installing enclosure rail clamps in an HP Rack System E 48 Figure 22 HP Computer Cabinet Rail Kit...

Страница 10: ...and Address Switch Settings with 4 Disk Systems 69 Figure 44 Fiber Optic Cabling and Address Switch Settings with 5 Disk Systems 70 Figure 45 Fiber Optic Cabling and Address Switch Settings with 6 Disk Systems 71 Figure 46 Wiring Scheme for 1 6 Meter Rack 73 Figure 47 Wiring Scheme for 2 0 Meter Rack 74 Figure 48 Disk Module Installation 75 Figure 49 Power Standby Switch and System LEDs 77 Figure ...

Страница 11: ...quential Disk Systems 43 Table 8 Loop IDs and Hardware Paths by Slot Number and Enclosure ID 0 2 84 Table 9 Loop IDs and Hardware Paths by Slot Number and Enclosure ID 3 4 85 Table 10 Loop IDs and Hardware Paths by Slot Number and Enclosure ID 5 6 86 Table 11 LED Functions 96 Table 12 Status Indications 100 Table 13 Troubleshooting Table 104 Table 14 Disk System Field Replaceable Units 110 Table 1...

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Страница 13: ...ndant components are easy to upgrade and maintain Disks power supplies and link control cards LCCs are replaceable parts that plug into individual slots in the front and back of the disk system Redundant power supply fan modules and LCCs can be removed and replaced without interrupting storage operations Disks can be replaced with the system on and only the affected file systems taken off line Hew...

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Страница 15: ...omer engineer CE locate the disk for physical inspection or removal LEDs G and J in Figure 2 on the back of the disk system indicate the status of replaceable components See chapter 4 Troubleshooting for specific LED information Power Standby Switch Located in the upper right corner of the front of the disk system the power switch A in Figure 1 interrupts power from the power supplies to the LCCs ...

Страница 16: ...is downloadable using the supported tools Environmental Services Environmental services circuitry monitors the following elements Fan rotation Power supply output Power supply and fan status Disk drive status including fault conditions LCC status Temperature Self test results Each LCC reports the status of all elements in the disk system even if the LCC does not have direct access to the element A...

Страница 17: ...ith hot surfaces WARNING Touching exposed circuits can cause electrical discharge and disable the disk Disks require careful handling and ESD precautions The plastic parts of the disk are safe to touch Extraction handle A in Figure 3 Latch tab B in Figure 3 The initial disk options for this product are 73 Gbyte 36 GByte and 18 GByte drives A label on the disk carrier shows the storage capacity and...

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Страница 19: ...er features of the LCC are LEDs D indicating LCC status and bus configuration Rotary switch E Configuration switch with four settings 1 Link Speed 1 0625 Gb s or 2 125 Gb s 2 Reserved 3 Reserved 4 Power fail warning enable disable Locking screws F Cam levers G ...

Страница 20: ...wing functions System fault detection Disk address generation Caution If an LCC fails do not remove it from the disk system until you are ready to replace it with a new one The failed LCC should remain installed to assure proper cooling for the disk system ...

Страница 21: ...n external main to stable DC output and deliver it to the midplane Each power supply has an internal fan an AC receptacle A in Figure 5 two ejector handles D with thumbscrews C and 2 LEDs B Internal control prevents the rear DC output connector from becoming energized when the power supply is removed from the disk system Figure 5 Power Supply Fan Module ...

Страница 22: ...tem If the fan fails the power supply shuts down The fan in the other working power supply will increase to full speed to compensate for the failed fan The failed power supply fan module must be removed and the replacement power supply fan module installed within two minutes In the event of a failure if a replacement fan module power supply is not available leave the failed power supply fan module...

Страница 23: ...HSC Fibre Channel HBA A6685A 1 Gb HSC Fibre Channel HBA A6795A 2 Gb PCI FIbre Channel HBA Topologies The disk system supports high availability through redundant components and redundant connections to redundant hosts Each port on a LCC can be connected to a different host bus adapter in the same or different hosts Mirroring inside a disk system is not a high availability solution to the extent th...

Страница 24: ...data path however there is some hardware redundancy provided by the enclosures themselves power supplies With the utilization of Mirror UX software one or more mirrors can be created on the hardware path to provide a basic level of data protection The performance of this configuration depends on the number of disk systems on the loop Using the maximum supported number of disk systems reduces the p...

Страница 25: ...nal host bus adapter and the LVM software pvlinks can be created to provide a redundant path to data A separate mirror path can be created for data protection also This configuration protects against any single component failure cables HBAs disks Like the single host basic configuration each loop is capable of 200 MB s which translates to 400 MB s for this configuration ...

Страница 26: ...gh availability configuration Each disk system can still be configured using pvlinks and mirroring High availability software protects against a disk system failure A failure in a cable or LCC will result in a loop failure Adding FC AL loops or switches makes this configuration more robust ...

Страница 27: ...ms a four host configuration could be used for an advanced high availability environment at 1 Gb s speed See Figure 9 below The performance of this configuration is limited to a maximum of 200MB s 100 MB s per loop The performance issues discussed with the single initiator basic configuration also apply with this configuration ...

Страница 28: ...X commands to manage file systems JBOD Pronounced jay bod a JBOD Just a Bunch Of Disks is an enclosed group of disks that are addressed individually by the host PDU and PDRU PDUs power distribution units distribute power from a single inlet to multiple outlets PRUs power relay units connect one or more PDU inlets to a single on off switch such as a cabinet power switch Units that both distribute a...

Страница 29: ...of light to be guided Arbitrated Loop FC AL A Fibre Channel topology that provides a low cost solution to attach multiple communicating ports in a loop without hubs and switches Arbitrated Loop Physical Address AL_PA A unique one byte valid value assigned during Loop Initialization to each NL_Port or FL_Port on a Loop ...

Страница 30: ...30 Product Description ...

Страница 31: ... all three of these topics Electrical Requirements All electrical wiring to the service point plug must be sized to carry the appropriate inrush 20 amps per power supply and steady state currents See the following table for examples Table 1 Inrush Surge Current and Duration No of Disk Systems on Circuit 2 power supplies per disk system Inrush Current and Duration 1 40 amps declining over 100 ms 5 ...

Страница 32: ...ides rack density the following factors can help you choose PDUs Redundant power source To connect redundant power supplies to separate PDUs install redundant PDUs Number of cords to the AC source Using 30 amp PDRUs instead of 16 amp PDUs reduces the number of cords to the wall Future needs Installing surplus PDU capacity allows you to add disk system units later Inrush margins For installations t...

Страница 33: ... Supports cabinet on off switch 6 8 NA2 2 Rack height does not allow additional disk systems 4 19 inch 16 amp PDRUs or 4 19 inch 30 amp PDRUs 9 10 NA2 NA2 4 19 inch 30 amp PDRUs Table 4 Recommended PDU PDRUs for Multiple Disk Systems in HP System E Racks No of Disk Systems 1 25 meter 25 U 1 6 meter 33 U 2 0 meter 41 U 1 4 2 19 inch 16 amp PDUs or 2 19 inch 30 amp PDRUs1 1 Supports cabinet on off s...

Страница 34: ...0 and Figure 11 Installing PDU PDRUs horizontally interferes with the ability to service disk systems that are behind the PDU PDRU Place vertical PDU PDRUs on each side of the disk system so that the cord from either power supply does not cross over replaceable components in the middle of the product To achieve maximum density in 2 meter racks install 30 amp PDRUs on hinged brackets directly behin...

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Страница 37: ...iagnostics according to the installed HP UX revision OnlineDiags B 11 00 20 09 or greater on HP UX 11 00 OnlineDiags B 11 11 06 09 or greater on HP UX 11 11 If swlist does not report the specified releases install them from the latest CD ROM in any of the following products For HP UX 11 00 o B3920EA HP UX OE Media for Servers o B6261AA HP UX 11 00 Extension Upgrade Media Kit For HP UX 11 11 o B392...

Страница 38: ...x T15 screwdriver Small flat blade screwdriver Step 2 Unpack the Product 1 Lift off the overcarton and verify the contents of the accessories top box See Table 5 and Figure 12 Table 5 Disk System Accessories Figure Label Part part number A User guide A6250 96010 B Quick installation guide A6490 96003 C LCCs A6255 60001 D Disk Modules and or Filler Panels E Fibre Channel cable s Rail Kits not shown...

Страница 39: ... box and verify the contents shown in Table 6 and Figure 13 Table 6 Disk System Contents Figure Label Part part number A Two power cords 8120 6514 B FC Cables Ordered separately C Disk system chassis with previously installed disk modules link control cards and power supply fan modules ...

Страница 40: ...40 Installation 3 If a part is missing contact an HP sales representative ...

Страница 41: ... Computer Cabinet Rittal Style Rack Installing the Storage Device into a Rack System E Your storage device can be installed into any of these HP Rack System E Products A4900A HP Rack System E25 1 25 M 25U A4901A HP Rack System E33 1 60 M 33U A4902A HP Rack System E41 2 00 M 41U 1 Check the rail kit contents see Figure 14 If any parts are missing call your nearest HP sales office ...

Страница 42: ...screwdriver T25 nut driver WARNING To ensure cabinet or rack stability and avoid possible injury always install the storage devices in the rack or cabinet from the bottom up 3 Locate a place on the rack columns with the available space required for the installation of the storage device The storage device and the rail kit require 3 EIA units of space ...

Страница 43: ...u can rack multiple disk systems without gaps by installing rails every three EIA units For example starting at the bottom of a 2 meter rack set rails at the following unit hole locations Table 7 Rail Positions for Sequential Disk Systems Disk Systems Hole from Rack Bottom One 1 Two 4 Three 7 Four 10 Five 13 Six 16 Seven 19 Eight 22 Nine 25 Ten 28 Eleven 31 ...

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Страница 45: ...s Also hole patterns vary at opposite ends of the rails 5 Insert the rail tabs into the appropriate column holes see A in Figure 18 6 Secure the rail ends with one M5 screw each 7 Install clipnuts on the front columns of the cabinet see Figure 19 These are used for the retention bracket screws ...

Страница 46: ... into contact with the rack column see Figure 20 WARNING An empty disk system weighs approximately 54 pounds 24 5 kg To avoid personal injury it is recommended that two people install the storage device in the rack 9 Insert and tighten the storage device retention M5 screws through the retention bracket see Figure 20 ...

Страница 47: ...Installation 47 Installation ...

Страница 48: ...48 Installation 10 Place a rail clamp on each rail and slide them to each bottom rear corner of the storage device see Figure 21 11 Secure the clamps to the rails Use one 10 32 screw for each rail clamp ...

Страница 49: ...uter Cabinet 1 60M 32U C2787A Computer Cabinet 1 96M 41U Caution To ensure proper installation only use the instructions in this manual for installing the storage device in the HP Computer Cabinet Do not use the instructions enclosed in the rail kit box 1 Check the rail kit contents see Figure 22 If any parts are missing call your nearest HP sales office The tie down clamp is not used and may be d...

Страница 50: ...ensure cabinet or rack stability and avoid possible injury always install the storage devices in the rack or cabinet from the bottom up 3 Locate a place on the rack columns with the available space required for the installation of the storage device The storage device and the rail kit require 4 EIA units of space three units for the storage device and one unit for the rails see Figure 24 ...

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Страница 52: ...52 Installation 5 Insert the rail tabs into the appropriate holes on the HP Computer Cabinet columns see A in Figure 26 6 Secure the rail ends with one M5 screw each ...

Страница 53: ...etention screws 8 Place the storage device on the rails and slide it into the cabinet until the retention bracket comes in contact with the rack column see Figure 28 WARNING An empty disk system weighs approximately 54 pounds 24 5 kg To avoid personal injury it is recommended that two people install the storage device in the rack ...

Страница 54: ...54 Installation 9 Tighten the storage device retention M5 screws through the retention bracket see Figure 28 ...

Страница 55: ...Installation 55 Installation 10 Install a filler panel in the space below the storage device ...

Страница 56: ... by doing the following steps 1 Inspect the contents of the rail kit If any parts are missing call your nearest HP sales office see Figure 30 2 Align the front of rails to the inside of the front cabinet column Carefully observe the alignment of the groups of holes on the columns so the holes in the rails align properly see Figure 31 ...

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Страница 58: ...58 Installation 4 Extend the adjustable slide to the back column of the cabinet 5 Insert the mounting screws and finger tighten them through the rear column of the cabinet see Figure 33 ...

Страница 59: ...nger tightness see Figure 34 7 Tighten all screws to their final tightness using a driver Tighten the screws that hold the rail to the columns first before tightening the center slide nuts to their final tightness 8 Repeat the procedure above for the other rail ...

Страница 60: ...60 Installation 9 Insert the disk system with disk modules and power supplies removed onto the rails see Figure 35 ...

Страница 61: ...ion 10 Move the disk system retention brackets to the frontmost set of mounting holes This allows the disk system to install further back into the cabinet and allows the cabinet doors if present to close properly see Figure 36 ...

Страница 62: ...isk system back into the rack until the disk system retaining bracket is flush against the front column of the rack 12 Bolt the disk system to the front column Use the fifth hole from the top of the front of the rail see Figure 37 ...

Страница 63: ... module with your free hand as it clears the chassis c Set the power supply fan modules aside on an antistatic pad to be reinstalled later WARNING An empty disk system weighs approximately 54 pounds 24 5 kg To avoid personal injury it is recommended that two people install the storage device in the rack 2 Remove the disk modules from the disk system Place them aside on the pink antistatic foam pad...

Страница 64: ...ed switch must be set to 1 Gb s 1 Attach your ESD strap to ground 2 Remove the LCC from the disk system chassis Caution Do not touch the pins on the back of the LCC 3 Set internal configuration dip switch to appropriate link speed Be sure to set the internal LCC data transmission speed switch to 1 Gb s or 2 Gb s as appropriate for your configuration See Figure 2 29 for more detailed information ...

Страница 65: ... LCC into the slot at the back of the disk system Stop pushing when the LCC meets the midplane 6 Press the cam latches inward and flat against the center The cam action draws the LCC completely into the slot and seats the connector pins on the midplane 7 Tighten the locking thumbscrews C 8 Repeat steps 2 through 7 installing the second LCC in the remaining empty slot ...

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Страница 72: ... cord to a different PDU This is represented in Figure 46 and Figure 47 Reliability To avoid cascading faults for a group of disk systems that are plugged into the same PDU distribute redundant power cords to as many different combinations of PDUs as possible See Figure 46 and Figure 47 Cascading faults occur when a backup PDU is overloaded with power surges after the primary PDU fails Serviceabil...

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Страница 75: ...are grounded and be careful not to touch exposed circuits Disk modules are fragile and ESD sensitive Dropping one end of the disk just two inches is enough to cause permanent damage In addition static electricity can destroy the magnetic properties of recording surfaces Grip disks only by their handles A in Figure 48 and carriers C and follow strict ESD procedures ...

Страница 76: ...all additional disk modules 8 Install disk fillers in the remaining slots Caution Every slot must contain either a disk module or filler Step 8 Turn on the Disk System Caution When starting up the disk system do not override automatic spin up of the drives Doing so could cause an overcurrent fault requiring a power cycle to recover Press in the power standby switch with the retracted tip of a pen ...

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Страница 78: ...rage Adapter fcp 4 0 8 0 0 8 fcp CLAIMED INTERFACE FCP Protocol Adapter ext_bus 10 0 8 0 0 8 0 255 0 fcpdev CLAIMED INTERFACE FCP Device Interface target 5 0 8 0 0 8 0 255 0 0 tgt CLAIMED DEVICE disk 140 0 8 0 0 8 0 255 0 0 0 sdisk CLAIMED DEVICE HP 18 2GST318451FC target 6 0 8 0 0 8 0 255 0 1 tgt CLAIMED DEVICE disk 141 0 8 0 0 8 0 255 0 1 0 sdisk CLAIMED DEVICE HP 18 2GST318451FC target 7 0 8 0 ...

Страница 79: ...n this example represent some of the valid disk modules Valid disk descriptions include ST336704FC36 Gbyte 10K rpm FC disk module ST336605FC ST373405FC73 Gbyte 10K rpm FC disk module ST318451FC18 Gbyte 15K rpm FC disk module ST318452FC ST336752FC36 Gbyte 15K rpm FC disk module Where do you go from here For operating system and application configuration information refer to the documentation for yo...

Страница 80: ...80 Installation ...

Страница 81: ...et 6 0 8 0 0 8 0 255 0 1 tgt CLAIMED DEVICE disk 141 0 8 0 0 8 0 255 0 1 0 sdisk CLAIMED DEVICE HP 18 2GST318451FC dev dsk c10t1d0 dev rdsk c10t1d0 target 7 0 8 0 0 8 0 255 0 2 tgt CLAIMED DEVICE disk 64 0 8 0 0 8 0 255 0 2 0 sdisk CLAIMED DEVICE HP 18 2GST318451FC dev dsk c10t2d0 dev rdsk c10t2d0 target 8 0 8 0 0 8 0 255 0 3 tgt CLAIMED DEVICE disk 65 0 8 0 0 8 0 255 0 3 0 sdisk CLAIMED DEVICE HP...

Страница 82: ...5 0 10 tgt CLAIMED DEVICE disk 148 0 8 0 0 8 0 255 0 10 0 sdisk CLAIMED DEVICE HP 36 4GST336704FC dev dsk c10t10d0 dev rdsk c10t10d0 target 16 0 8 0 0 8 0 255 0 11 tgt CLAIMED DEVICE disk 149 0 8 0 0 8 0 255 0 11 0 sdisk CLAIMED DEVICE HP 36 4GST336704FC dev dsk c10t11d0 dev rdsk c10t11d0 target 17 0 8 0 0 8 0 255 0 12 tgt CLAIMED DEVICE disk 150 0 8 0 0 8 0 255 0 12 0 sdisk CLAIMED DEVICE HP 36 4...

Страница 83: ...rpreting the Hardware Path The elements of the Fibre Channel hardware path are interpreted as follows The loop ID broken out in upper and lower bits in the example above is 46 To derive the loop ID from the Bus and Target values of the hardware path 1 Convert the Bus and Target fields the upper and lower bits of the loop ID to binary 8 12 8 0 255 2 14 0 Bus Converter Adapter Protocol Type 8 mass s...

Страница 84: ...her devices The following tables helps understand what addressing is being used 0 0 1 0 1 1 1 0 32 8 4 2 46 Upper bit Lower bit Table 8 Loop IDs and Hardware Paths by Slot Number and Enclosure ID 0 2 Encl ID 0 1 2 Disk Slot dec Loop ID dec Bus dec Tgt dec ALPA hex Loop ID dec Bus dec Tgt dec ALPA hex Loop ID dec Bus dec Tgt dec ALPA hex 1 0 0 0 EF 16 1 0 CD 32 2 0 B2 2 1 0 1 E8 17 1 1 CC 33 2 1 B1...

Страница 85: ...Enclosure ID 3 4 Encl ID 3 4 Disk Slot dec Loop ID dec Bus dec Tgt dec ALPA hex Loop ID dec Bus dec Tgt dec ALPA hex 1 48 3 0 98 64 4 0 72 2 49 3 1 97 65 4 1 71 3 50 3 2 90 66 4 2 6E 4 51 3 3 8F 67 4 3 6D 5 52 3 4 88 68 4 4 6C 6 53 3 5 84 69 4 5 6B 7 54 3 6 82 70 4 6 6A 8 55 3 7 81 71 4 7 69 Table 8 Loop IDs and Hardware Paths by Slot Number and Enclosure ID 0 2 Encl ID 0 1 2 Disk Slot dec Loop ID...

Страница 86: ...aths by Slot Number and Enclosure ID 5 6 Encl ID 5 6 Disk Slot dec Loop ID dec Bus dec Tgt dec ALPA hex Loop ID dec Bus dec Tgt dec ALPA hex 1 80 5 0 55 96 6 0 3A 2 81 5 1 54 97 6 1 39 3 82 5 2 53 98 6 2 36 4 83 5 3 52 99 6 3 35 5 84 5 4 51 100 6 4 34 6 85 5 5 4E 101 6 5 33 Table 9 Loop IDs and Hardware Paths by Slot Number and Enclosure ID 3 4 Encl ID 3 4 Disk Slot dec Loop ID dec Bus dec Tgt dec...

Страница 87: ...em See Table 8 and Table 10 for the FC AL IDs and corresponding hardware paths for each slot and LCC based on the Enclosure ID Caution The Enclosure IDs on both LCCs in the same disk system must be identical For redundancy each LCC is connected to a different Fibre Channel loop that is a different host bus adapter 7 86 5 6 4D 102 6 6 32 8 87 5 7 4C 103 6 7 31 9 88 5 8 4B 104 6 8 2E 10 89 5 9 4A 10...

Страница 88: ... number or to indicate the location of the product The maximum length of the annotation is 256 characters Using SAM To define a text string using SAM select the desired LCC or disk from the Disk Devices list then select Annotate Device from the Actions menu Type the comment that you want in the Annotation field and select OK You can view the annotation through the Annotate Device option in the Act...

Страница 89: ...plays the existing label in an edit field Figure 50 Annotate Device Using STM 5 Type the desired text in the New User Defined Annotation field Click OK The new label will replace the existing label To view the annotation of a selected disk system select Read Label from the Expert Tool Info menu The label is displayed in the Expert Tool window ...

Страница 90: ...eeps the X window open when you quit STM 4 Select License from the System menu and install the password protected HP Only license 5 Select Firmware Update Run from the Tools menu A tool window opens displaying the current firmware version and instructions for updating A second window lists the available firmware files in the var tmp directory That second window is similar to the one shown below Fi...

Страница 91: ...the list of files displayed in the default or specified directory Click OK 7 Select Start Update from the Update menu STM prompts you to confirm or cancel the firmware update A window is similar to the one shown below Figure 52 Firmware Download Confirmation Window ...

Страница 92: ...92 Configuration The results of your action appear in the Tool window The screen that appears is similar to the illustration shown below Figure 53 Firmware Tool Window ...

Страница 93: ...cement 11 Verify operational status with IOSCAN or other host utilities Event Notification The EMS hardware event monitor polls environmental services on the LCC and reports any changes in the status of monitored components Depending on how the monitor is set up you can receive messages at the console in e mail in a log file or through third party applications These messages are likely to be the f...

Страница 94: ...hat causes data loss host system downtime or other loss of service Host system operation will be affected if the disk system continues to be used without correction Immediate action is required Serious An event that may cause data loss host system downtime or other loss of service if left uncorrected Host system and hardware operation may be adversely affected The problem needs repair as soon as p...

Страница 95: ...server rose hp com IP Address 15 43 213 13 Event ID 0x0036b8a313000000002 Monitor dm_ses_enclosure Event 402 Event Class I O Severity MAJOR WARNING Enclosure at hardware path 8 0 1 0 15 0 Hardware failure Associated OS error log entry id s None Description of Error The enclosure services controllers have different versions of firmware Probable Cause Recommended Action The enclosure services contro...

Страница 96: ...the front of the disk system They show that power is on green and a fault has occurred amber Disk activity green LEDs are on the front of the disk drives at the bottom Other LEDs are on individual components in the back of the disk system LED states are described in Table 11 Table 11 LED Functions LED State Indication System Power Green Power is on OFF Power is off ...

Страница 97: ...FF Disk system is configured for 1 0625 Gb s operation Power Supply Amber Start up1 Fault Green Operating OFF Power is off Disk Activity3 ON Installed and spinning up If the LED is still on 3 minutes after power is engaged the disk may be faulty Flashing There is input output activity to the disk OFF Not installed or not operating 1 Start up and self tests occur briefly when the unit is powered on...

Страница 98: ... can recognize the LCC by the description HP Disk System 2405 Controller 4 Select View More Info from the Actions menu A window displays header information and a graphical representation of the front of the disk system The header provides the following information LCC Hardware path the path chosen from the Disk Devices list Peer LCC Hardware path the path to the other LCC in the same unit Controll...

Страница 99: ...lect Done when you have finished viewing the information The contents of the STM Information Log are as follows Log creation time The date and time the Information Tool was last run for the selected disk system Hardware path The physical path from the host to the reporting LCC for example 8 12 8 0 255 2 14 0 Product ID A6250A the HP product number of the disk system FC Loop ID The FC AL ID of the ...

Страница 100: ...of the left Supply A and right Supply B power supplies in the selected disk system Possible values are OK critical not installed or not available Voltage Sensors Voltage and Status The voltage detected and status of three voltage sensors 3 3V 5 0V and 12V on each LCC Possible status values are OK critical noncritical not installed unknown and not available Temp Sensors Temperature and Status The t...

Страница 101: ...ensors Voltage temperature exceeds warning limit Not Installed All replaceable components and sensors Component is not installed Unknown Sensors Sensor has failed or status is not available Not Available All replaceable components and sensors Component is installed without known errors but has not turned on or set into operation Table 12 Status Indications Reported Status Applicable Component Indi...

Страница 102: ...ype Description lan 0 8 8 5fcT1_cntl CLAIMED INTERFACE HP Fibre Channel Mass Stora dev fcms0 lan 1 8 12 5 fcT1_cntl CLAIMED INTERFACE HP Fibre Channel Mass Stora dev fcms1 2 Next run the LSDEV command to find the major number of the Fibre Channel driver lsdev grep fcT1_cntl Output similar to the following will display The major number is the first item in the output line 78 1 fcT1_cntl lan 3 Next ...

Страница 103: ...E22CB Topology IN_LOOP Speed 1062500000 bps HPA of card 0xFBF48000 EIM of card 0xFFFA000A Driver state Ready Number of EDB s in use 0 Number of OIB s in use 0 Number of Active Outbound Exchanges 1 Number of Active Login Sessions 5 A driver state of Ready indicates that the driver is in the correct operating state IN_LOOP topology indicates that the host has detected an FC AL 5 Check Fibre Channel ...

Страница 104: ...ped AC power source has failed The PDU PDRU is defective Power switch is defective A faulty component is causing power supplies to turn off Remove all components and reinsert one at a time until the faulty component is isolated System fault LED is on none Power supplyLED off Power supply Not Available The power supply is not plugged in The PDU PDRU or primary power source has failed Critical Part ...

Страница 105: ...eplace with another cable to test Prior unit in the daisy chain is powered off HBA is faulty Check status and correct any problem All off none Disk system is powered off IOSCAN lists disk as NO_HW none On or off See STM Disk Tool Use the fcmsutil replace_dsk operation when replacing the disk drive Use insf e to create the appropriate device files for the newly installed disk drive Reboot host If a...

Страница 106: ...CC and are independent of power supplies Investigate temperature warnings immediately before power supplies sense critical temperature and turn off Temperature is under limit Critical none Critical Temps 9 5º C 49 1º F Room temperature is too low Temperature sensor is faulty Compare temperature reported by peer LCC Major Warning none Non critical Temps 15 5º C 59 9º F Voltage is over limit Critica...

Страница 107: ...ajor Warning none Both LCCs Non critical Firmware on LCC A and LCC B are different versions none Not Available Internal bus is faulty Contact HP technical support to replace midplane Table 13 Troubleshooting Table Problem Description HW Event Category LED State STM Status Probable Cause Solution ...

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Страница 109: ...gable components until you have the replacement parts and are ready to install them An empty slot will cause uneven cooling and eventual overheating Caution Do not move the disk system with disks installed and power on Even a one inch drop of the disk system can damage spinning disks ...

Страница 110: ...bytes sector 2 15 E CRU 1 A6194 69001 Disk Drive 73GB 10k rpm 512 bytes sector 2 15 CRU 2 A6198 69002 Disk Drive Filler Panel 0 13 R CRU 3 A6250 67003 Enclosure Bezel 1 R HP 4 A6250 97005 Midplane Assembly includes midplane PCA T 15 driver ESD kit 8 x T 15 x 6 32 x 7 16 long screws 3 x T 10 x 6mm long screws 1 x power standby switch shaft 1 x lightpipe 1 R HP 5 A6250 69001 Power Supply Fan Module ...

Страница 111: ... extents follow For additional information refer to your HP UX guide How HP UX Works Concepts for the System Administrator The LVM commands in the following instructions assume the following All of the extents of the disk in use belong to mirrored logical volumes created with the strict s option The replacement disk is of the same or greater capacity as the disk being replaced The correct set of i...

Страница 112: ...ME dev dsk c2t4d0 THE PATH OF THE PHYSICAL VOLUME REFERS TO A DEVICE THAT DOES NOT EXIST OR IS NOT CONFIGURED INTO THE KERNEL Continue with the appropriate replacement instructions as follows If the physical volume is unattached follow the instructions for replacing unattached physical volumes page 114 If the physical volume is attached follow the instructions for replacing attached physical volum...

Страница 113: ...here is no need to execute any lvreduce commands then the configuration file is not updated The LVM configuration is correct on the physical volumes however so the configuration file can be updated with the vgcfbackup command 2 Replace the disk module see Procedure on page 115 3 Execute ioscan to verify that the new disk drive is accessible and a proper replacement 4 Enter the following command to...

Страница 114: ...and did not successfully execute reissue the command Perform any other lvextend commands that were not executed before the system failed At this point the system should be fully functioning To Replace Unattached Physical Volumes Follow these instructions if the volume group is not active or if the physical volume is unattached 1 Replace the disk see page 115 2 Execute ioscan to verify that the rep...

Страница 115: ... cause uneven cooling and overheating 1 Release the disk module from the slot by squeezing the latch tab see Figure 57 and pulling the disk module toward you Caution Spinning disks generate heat and gyroscopic force Wait for a spinning disk to slow down and cool off before removing it from the product WARNING High current available Avoid touching the midplane or adjacent drive electronics when rem...

Страница 116: ...xtraction handle to loosen the extraction handle When you are installing a disk module filler align the disk filler guides with the chassis rails and insert the filler Push the filler in until it stops When it is fully inserted it will be flush with the rest of the disk modules disk module fillers 5 Slide the disk module capacity label up into the empty slot 6 Press the extraction handle to seat t...

Страница 117: ...CC However the host must be notified that all disks on the affected loop will be unavailable for I O Refer to Preparation on page 111 Caution Touching the LCC pins can cause high energy discharge and permanently damage the LCC Tools ESD wrist strap no hand tools are required to perform this procedure Whenever possible follow ESD procedures Procedure Caution Do not remove a LCC from an operating pr...

Страница 118: ...he midplane 4 Pull the LCC out of the slot C Replace the LCC immediately if the product is in use see next step 5 Attach the clip end of your ESD wrist strap to the ground stud at the top of the rack Caution Touching the LCC pins can cause high energy discharge and permanently damage the LCC 6 Remove the replacement LCC from its ESD bag ...

Страница 119: ...vers flat against the center of the card to seat the LCC pins firmly on the midplane 11 Watch the LCC Fault LED see Figure 59 It should come on briefly and then turn off If the LED stays on and a buzzer sounds the switch settings do not match the settings on the peer LCC For other solutions to a LCC fault see Isolating Causes in chapter 4 12 Tighten the locking screws A in Figure 58 13 Reattach th...

Страница 120: ...ver possible Tools ESD wrist strap no hand tools are required to perform this procedure Whenever possible follow ESD procedures Procedure Caution Do not remove a power supply from an operating product until you have the replacement and are ready to install it An empty slot will cause uneven cooling and eventual overheating The power supply may be hot to touch 1 Disconnect the power cord from the p...

Страница 121: ...raw the power supply the last 3 8 inch into the chassis and firmly seat the power supply on the midplane The power supply should be flush with the edge of the chassis 7 Tighten the thumbscrews on the power supply handles A and B It is recommended that you use a screwdriver to ensure proper seating 8 Plug the power cord into the power supply and electrical source 9 Monitor the power supply LED It s...

Страница 122: ... this procedure Whenever possible follow ESD procedures Procedure 1 Determine the file systems that will be inaccessible for I O operations while the disk system is turned off and perform necessary system administration See the HP UX guide How HP UX Works Concepts for the System Administrator 2 Push and release the power button to turn off the disk system 3 Remove the disk modules from the chassis...

Страница 123: ...em push the chassis back into the rack 9 Insert and tighten the front mounting screws 10 Reinstall the power supply fan module s 11 Reinstall the disk modules in the slots from which they were removed 12 Reconnect Fibre Channel cables and power cords 13 Push the power standby button in to turn on the disk system 14 Perform necessary system administration to return file systems to service ...

Страница 124: ...pty before removing the top cover 1 Perform all appropriate system administration tasks before doing the following tasks 2 Remove disk modules and fillers and place them on an appropriate anti static surface See page 111 3 Disconnect all power and fibre channel cables See Figure 2 on page 14 4 Remove the power supply fan modules See page 120 5 Remove the disk system retention screws See page 123 6...

Страница 125: ...oval and Replacement 9 Slide the cover toward the middle of the chassis 10 Insert the three flathead screws through the holes as shown in Figure 62 and tighten 11 Reconnect the disk system See page 120 12 Reinstall disks See page 111 ...

Страница 126: ...tration to prevent loss of pending I Os to the disks Tools Small flat blade screwdriver Torx T25 screwdriver Torx T15 screwdriver Torx T10 screwdriver ESD strap Procedure 1 Remove the top cover See page 124 2 Put on your ESD strap and attach the free end to the disk system Caution Static discharge can destroy functional components on the midplane 3 To remove the midplane a Loosen the cam handle lo...

Страница 127: ...e midplane a Stand the new midplane inside the chassis and push it over the alignment pins Connectors automatically align with floating fan connectors inside the chassis b Insert and tighten eight screws into the midplane and chassis c Replace the light pipes d Replace the power switch extender arm 5 Replace the top cover See page 124 6 Reseat and secure the LCCs see page 117 7 Reseat and secure t...

Страница 128: ......

Страница 129: ...eference 129 Reference Product Models and Options Three models of the disk system are available A6250A field racked disk system A6250AZ factory racked disk system A6250AE empty field racked disk system 6 ...

Страница 130: ... module C7524A 2 meter LC duplex M M FC cable C7525A 16 meter LC duplex M M FC cable C7526A 50 meter LC duplex M M FC cable C7527A 200 meter LC duplex M M FC cable C7529A 2 meter LC SC duplex 50 125 M M Fiber Optic Cable C7530A 16 meter LC SC duplex 50 125 M M Fiber Optic Cable C7534A Fiber Optic Coupler SC F F C7540A Fiber Optic Adapter Kit Optical A6244A Rail kit for HP C2785A C2786A C2787A A189...

Страница 131: ...8 C13 outlets switch accessory E7682A 19 inch 200 240 V 30 Amp IEC 309 2 C19 8 C13 outlets switch accessory E4452A 36 inch 200 240 V 16 Amp L6 20P plug 6 IEC 320 outlets E4453A 36 inch 200 240 V 16 Amp L6 20P plug 6 IEC outlets E5933A 36 inch 110 240 V 16 Amp UPS IEC 320 6 IEC 320 outlets E4456A B 60 inch 220 V 16 Amp power cord w IEC 320 plug 6 IEC outlets E4457A B 60 inch 200 240 V 16 Amp L6 20P...

Страница 132: ...t Part Order No Exchange Part Order No Part Description 8120 6514 Power cord A6250 67001 A6250 69001 Power supply fan module A6250 67005 Midplane PCA A6255 67001 A6255 69001 Link Control Card LCC A6198 60009 Disk filler A6192 67001 A6192 69001 36 GB 10K rpm FC disk module A6194 67001 A6194 69001 73 GB 10K rpm FC disk module A6191 67001 A6191 69001 18 GB 15K rpm FC disk module A6193 67001 A6193 690...

Страница 133: ...ver the low voltage range and 3 2 amps over the high voltage range Average power consumption with medium load 15 disks running idle is 340 watts DC Power Output Disk 5 V and 12 V from power supply LCC 5 V and 3 3 V from power supply Heat Output 1600 BTU hr Table 18 Product Weights Component Weight of Each lbs Quantity Subtotal lbs Disk Module half height disk drives 1 6 15 24 Power Supply Fan Modu...

Страница 134: ... 20º C per hour 36º F per hour Relative humidity 20 to 80 noncondensing max wetbulb at 26º C Recommended 30 to 50 noncondensing Altitude 3000 m 10 000 ft Note For continuous trouble free operation the disk system should NOT be operated at its maximum environmental limits for extended periods of time Operating within the recommended operating range a less stressful operating environment ensures max...

Страница 135: ... A2 1993 A3 1995 A4 1997 CE mark see Declaration of Conformity on page 139 EMC Compliance Australia AS NZS 3548 Class A Canada ICES 003 Class A China CB9254 88 European Union EN55022 Class A EN50082 1 Japan VCCI Class A Taiwan CNS 13438 Class A US 47 CFR Parts 2 15 Class A ...

Страница 136: ... and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The end user of this product should be aware that any changes or modifications made to this equ...

Страница 137: ...exemplaires simultanément auprès des services suivants Comité de Coordination des Télécommunications 20 avenue de Ségur 75700 PARIS Préfecture du département du lieu d exploitation Le formulaire à utiliser est disponible auprès des préfectures La déclaration doit être faite dans les 30 jours suivant la mise en exploitation Le non respect de cette obligation peut être sanctionné par les peines prév...

Страница 138: ...138 Reference E VCCI Statement Japan Harmonics Conformance Japan F BSMI EMC Statement Taiwan ...

Страница 139: ...Reference 139 Reference G Declaration of Conformity ...

Страница 140: ...d then HP disk systems The HP StorageWorks Disk System 2405 is one of the disk system selections Related Documents The following manuals explain how to use the system software interfaces to the HP StorageWorks Disk System 2405 EMS Hardware Monitors User s Guide available at http docs hp com hpux hw Online Diagnostics for HP 9000 Support Tools Manager Overview HP UX System Administration Tasks Manu...

Страница 141: ...t LCC damage 117 118 removing disk 115 top cover 124 static discharge 126 turning off the disk system 126 configuration annotating devices 88 setting up Hardware Event Monitor 88 topologies 23 updating firmware 90 cover installing 124 removing 124 D DC power 133 Declaration of Conformity 139 definitions 28 dimensions product 132 disk installing 115 products 130 removing 111 115 disk filler 116 ins...

Страница 142: ...nition 28 features 15 hot pluggable definition 28 I inrush current 31 installing cover 124 disk 115 disk filler 115 LCC 64 117 midplane 126 PDU PDRUs 34 power supply fan module 120 tools required 38 verifying operation 76 IOSCAN example 78 81 hardware path 83 troubleshooting NO_HW 105 viewing a disk system 81 J JBOD definition 28 L LCC description of 18 Enclosure ID 87 environmental services 93 en...

Страница 143: ...lling 120 LED 121 removing 120 power switch and PDUs 28 troubleshooting 104 power up the disk system 76 power standby switch location and function 15 product AC power 133 acoustics 134 DC power 133 dimensions 132 disconnecting 122 EMC compliance 135 environment 134 exchange part numbers 132 model numbers 129 options 129 reconnecting 122 replacement part numbers 132 safety certifications 134 web si...

Страница 144: ...99 user guide 140 switches LCC 66 T temperature troubleshooting 106 topologies 23 troubleshooting event notification 93 Information Log 98 isolating faults 104 overview 93 status LEDs 96 table 104 turning on the disk system 76 U upgrade products order numbers 130 User and Installation Guide 38 User Guide order number 38 web site 140 V verify connection to the host 78 voltage troubleshooting 106 W ...

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