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HP StorageWorks 2000 G2 Modular Smart Array Reference Guide 107

Using FTP to download logs and update firmware

Although SMU is the preferred interface for downloading logs, updating firmware, and installing a license,

you can also use FTP to do these tasks.

Downloading system logs

To help service personnel diagnose a system problem, you might be asked to download and submit system

log data. You can do this by accessing the system’s FTP interface and running the

get logs

command.

When both controllers are online, regardless of operating mode,

get logs

will download the following

data into a single file:

•

User configuration settings from both controllers

•

Event logs from both controllers

•

SC debug logs from both controllers

•

SC crash dumps from both controllers

•

MC CAPI trace from the target controller

•

MC debug log from the target controller

•

Controller environment (including data about attached disks, enclosures, and so forth)

It is recommended to use a command-line-based FTP client. A GUI-based FTP client might not work.

To download logs to a file

In SMU, prepare to use FTP:

Determine the network-port IP addresses of the system’s controllers.

Verify that the system’s FTP service is enabled.

Verify that the user you will log in as has permission to use the FTP interface.

Open a Command Prompt (Windows) or a terminal window (UNIX) and navigate to the destination

directory for the log file.

Enter:

ftp

controller-network-address

For example:

ftp 10.1.0.9

Enter:

get logs

filename

.txt

where

filename

is recommended to be

yyyymmdd

_ftp_

system-name

controller-ID

. For

example:

get logs 20080124_ftp_Storage2_A.txt

Wait for the message

Transfer complete

to appear.

Quit the FTP session.

If the problem to diagnose seems specific to user-interface operation (e.g., SMU or CLI crashes or

hangs), repeat

step 3

through

step 6

on the partner controller to collect its unique MC debug

information.

NOTE:

Log files can exceed 5 MB. Before sending a log file to service personnel or attaching it to a

bug-tracking system, you should compress the file with a tool whose output is compatible with WinZip.

Содержание StorageWorks 2000i

Страница 1: ...HP StorageWorks 2000 G2 Modular Smart Array Reference Guide Part number 50091 1 002 First edition May 2009 ...

Страница 2: ...arranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation ...

Страница 3: ...ite through caching 19 Optimizing read ahead caching 19 About the Snapshot feature 20 About the Volume Copy feature 21 About the VDS and VSS hardware providers 23 About RAID levels 23 About size representations 25 About the system date and time 25 About storage space color codes 26 About vdisk reconstruction 26 About data protection in a single controller storage system 27 2 Configuring the system...

Страница 4: ...figuring a vdisk 42 Managing dedicated spares 42 Changing a vdisk s name 43 Changing a vdisk s owner 43 Configuring a volume 43 Changing a volume s name or OpenVMS UID 43 Changing a volume s cache settings 44 3 Provisioning the system 45 Using the Provisioning Wizard 45 Step 1 Starting the wizard 45 Step 2 Specifying the vdisk name and RAID level 45 Step 3 Selecting disks 46 Step 4 Defining volume...

Страница 5: ...isk properties 67 Volume properties 67 Snap pool properties 67 Snapshot properties 68 Schedule properties 68 Configuration limits 68 Licensed features 68 Version properties 68 Viewing the system event log 68 Viewing information about all vdisks 69 Viewing information about a vdisk 70 Vdisk properties 70 Disk properties 71 Volume properties 72 Snap pool properties 72 Viewing information about a vol...

Страница 6: ...ication in SMU 85 SNMP management 85 Enterprise trap MIB 85 FA MIB 2 2 and 4 0 Differences 87 B Event code reference 89 C Using FTP to download logs and update firmware 107 Downloading system logs 107 Updating controller module firmware 108 Updating expansion module firmware 109 Updating disk firmware 110 Installing a license file 111 Glossary 113 Index 115 ...

Страница 7: ...0 G2 Modular Smart Array Reference Guide 7 Figures 1 Relationship between a master volume and its snapshots and snap pool 20 2 Rolling back a master volume 21 3 Creating a volume copy from a master volume or a snapshot 22 ...

Страница 8: ...8 ...

Страница 9: ...ntations in base 2 and base 10 25 8 Decimal radix point character by locale 25 9 Storage space color codes 26 10 FA MIB 2 2 objects descriptions and values 78 11 connUnitRevsTable index and description values 83 12 connUnitSensorTable index name type and characteristic values 84 13 connUnitPortTable index and name values 85 14 Event code descriptions and recommended actions 89 15 Disk error condit...

Страница 10: ...10 ...

Страница 11: ...User s Guide HP StorageWorks 2000i G2 Modular Smart Array User s Guide HP StorageWorks 2000sa G2 Modular Smart Array User s Guide HP StorageWorks 2000 G2 Modular Smart Array CLI Reference Guide Online help for HP StorageWorks 2000 G2 Modular Smart Array management interfaces These and other HP documents can be found on the HP documents web site http www hp com support Document conventions and symb...

Страница 12: ...e http www hp com go storagewarranty Subscription service HP strongly recommends that customers sign up online using the Subscriber s choice web site http www hp com go e updates Subscribing to this service provides you with e mail updates on the latest product enhancements newest versions of drivers and firmware documentation updates as well as instant access to numerous other product resources A...

Страница 13: ...umes to hosts as described in Using the Provisioning Wizard on page 45 5 If you mapped volumes to hosts then verify the mappings by mounting the volumes from each host and performing simple read write tests to the volumes 6 Verify that controller modules and expansion modules have the latest firmware as described in Viewing information about the system on page 67 and Updating firmware on page 59 Y...

Страница 14: ...system To view event details click a severity icon Many tables can be sorted by a specific column To do so click the column heading to sort low to high click again to sort high to low Do not use the browser s Back Forward Reload or Refresh buttons SMU is essentially a single page that is automatically updated to show current data you do not need to refresh it An asterisk identifies a required sett...

Страница 15: ...ccess to standard functions or Advanced to allow access to all functions except diagnostic functions or Diagnostic to allow access to all functions NOTE This release has no functions that require Advanced or Diagnostic access a Standard user can access all functions WBI Access Allows access to the web based management interface CLI Access Allows access to the command line management interface FTP ...

Страница 16: ...ystem all vdisks are owned by that controller In a dual controller system when a vdisk is created the system automatically assigns the owner to balance the number of vdisks each controller owns or you can select the owner Typically it does not matter which controller owns a vdisk In a dual controller system when a controller fails the partner controller assumes temporary ownership of the failed co...

Страница 17: ... and then either add a volume or expand a volume to use the new free space You can use a volume s default name or change it to identify the volume s purpose For example a volume used to store payroll information can be named Payroll You can create vdisks with volumes by using the Provisioning Wizard or you can create volumes manually About hosts A host identifies an external port that the storage ...

Страница 18: ...over the volume with no restrictions Therefore this process is not recommended for specialized volumes such as payroll databases You can change a volume s default mapping and create modify or delete explicit mappings A mapping can specify read write read only or no access through one or more controller host ports to a volume When a mapping specifies no access the volume is masked You can apply acc...

Страница 19: ...write back cache is enabled Because controller cache is backed by super capacitor technology if the system loses power data is not lost For most applications this is the correct setting But because back end bandwidth is used to mirror cache and because this mirroring uses back end bandwidth if you are writing large chunks of sequential data as would be done in video editing telemetry acquisition o...

Страница 20: ... master volume has its own snap pool The system treats a snapshot like any other volume the snapshot can be mapped to hosts with read only access read write access or no access depending on the snapshot s purpose Any additional unique data written to a snapshot is also stored in the snap pool The following figure shows how the data state of a master volume is preserved in the snap pool by two snap...

Страница 21: ...e modified snapshot preserved data plus the write data The following figure shows the difference between rolling back the master volume to the data that existed when a specified snapshot was created preserved and rolling back preserved and modified data Figure 2 Rolling back a master volume About the Volume Copy feature Volume Copy is a licensed feature that enables you to copy a volume or a snaps...

Страница 22: ...o have the same attributes such as disk type RAID level as the volume being copied Once the copy is complete the new volume will no longer have any ties to the original Volume Copy makes a copy from a snapshot of the source volume therefore the snap pool for the source volume must have sufficient space to store snapshot data when performing this copy Source volume Transient snapshot Data transfer ...

Страница 23: ... different applications Compare the features of different RAID levels Describe the expansion capability for different RAID levels Table 4 Example applications and RAID levels Application RAID level Testing multiple operating systems or software development where redundancy is not an issue NRAID Fast temporary storage or scratch disks for graphics page layout and image rendering 0 Workgroup servers...

Страница 24: ...n RAID 5 10 1 0 4 Stripes data across multiple RAID 1 sub vdisks Highest performance and data protection can tolerate multiple disk failures High redundancy cost overhead because all data is duplicated twice the storage capacity is required requires minimum of four disks 50 5 0 6 Stripes data across multiple RAID 5 sub vdisks Better random read and write performance and data protection than RAID 5...

Страница 25: ... time and date can be obtained from the NTP server This allows multiple storage devices hosts log files and so forth to be synchronized If NTP is enabled but no NTP server is present the date and time are maintained as if NTP was not enabled NTP server time is provided in Universal Time UT which provides several options If you want to synchronize the times and logs between storage devices installe...

Страница 26: ...start The Reconstruct utility starts to run using the spare but its progress remains at 0 until a second properly sized spare is available If a disk fails during online initialization the initialization fails In order to generate the two sets of parity that RAID 6 requires the controller fails a second disk in the vdisk which changes the vdisk status to Critical and then assigns that disk as a spa...

Страница 27: ...ght become inaccessible and the master volume could go offline If the controller can be brought back online long enough to perform a proper shut down the controller should be able to write its cache to disk without causing data loss If the controller cannot be brought back online long enough to write its cache data to disk you can move its CompactFlash cache card to a replacement controller This e...

Страница 28: ...28 Getting started ...

Страница 29: ...obtained from a DHCP server if one is available If a DHCP server is unavailable current addressing is unchanged You must have some means of determining what addresses have been assigned such as the list of bindings on the DHCP server NOTE Changing IP settings can cause management hosts to lose access to the storage system To use DHCP to obtain IP values for network ports 1 Set IP address source to...

Страница 30: ...ction set the options Notification Level Select the minimum severity for which the system should send notifications Critical only Warning and Critical Informational all The default is none which disables email notification SMTP Server address The IP address of the SMTP mail server to use for the email messages If the mail server is not on the local network make sure that the gateway IP address was...

Страница 31: ...dress in IPv4 format Gateway The port gateway address in IPv4 format Authentication CHAP Enables or disables use of Challenge Handshake Authentication Protocol Disabled by default Jumbo Frames Enables or disables support for jumbo frames A normal frame can contain 1500 bytes whereas a jumbo frame can contain a maximum of 9000 bytes for larger data transfers Disabled by default NOTE Use of jumbo fr...

Страница 32: ...ed or a permanent license is installed the option to create a temporary license is no longer displayed To view information about system licenses In the Configuration View panel right click the system and select Tools Install License The System Licenses table shows the following information about licensed features License Key The license key number or not installed if no license is installed Licens...

Страница 33: ...anagement of the system through your network File Transfer Protocol FTP A secondary interface for installing firmware updates downloading logs and installing a license Simple Network Management Protocol SNMP Used for remote monitoring of the system through your network Service Interface Used for technical support only Service Debug Used for technical support only In band management interfaces oper...

Страница 34: ...stem should send notifications to Email addresses must use the format user name domain name 3 Click Apply Configuring SNMP notification To configure SNMP notification of events 1 In the Configuration View panel right click the system and select Configuration Services SNMP Notification 2 In the main panel set the options Notification Level Select the minimum severity for which the system should sen...

Страница 35: ...h French German Italian Japanese Korean and Spanish 3 Click Add User Modifying users To modify a user 1 In the Configuration View panel right click the system and select Configuration Users Modify User 2 In the main panel select the user to modify 3 Set the options User Name A user name is case sensitive and cannot already exist in the system A name cannot include a comma double quote or backslash...

Страница 36: ...OK Configuring system settings Changing the system date and time You can enter values manually for the system date and time or you can set the system to use NTP as explained in About the system date and time on page 25 To use manual date and time settings 1 In the Configuration View panel right click the system and select Configuration System Settings Date Time The date and time options appear 2 S...

Страница 37: ... address Use this option if you want ports to have specific addresses if your system checks addresses in reverse order lowest address first or if an application requires that specific IDs be assigned to recognize the controller To use this option clear Soft and enter an address in the range 0 125 You cannot set the same hard target address for both controllers 5 Click Apply If you changed a loop I...

Страница 38: ...stem To use DHCP to obtain IP values for network ports 1 In the Configuration View panel right click the system and select Configuration System Settings Network Interfaces 2 Set IP address source to DHCP 3 Click Apply If the controllers successfully obtain IP values from the DHCP server the new IP values are displayed 4 Record the new addresses 5 Sign out and try to access SMU using the new IP add...

Страница 39: ...rescans the bus finds the new disk automatically designates it a spare and starts reconstructing the vdisk A properly sized disk is one whose capacity is equal to or greater than the smallest disk in the vdisk If a dedicated spare global spare or properly sized available disk is already present the dynamic spares feature uses that disk to start the reconstruction and the replacement disk can be us...

Страница 40: ...through volume mapping this does not apply to volumes of offline vdisks Use the default value unless a service technician asks you to change it to work around a host driver problem To change the missing LUN response 1 In the Configuration View panel right click the system and select Configuration Advanced Settings Cache 2 Set Missing LUN Response to either Not Ready Sends a reply that there is a L...

Страница 41: ...ave the partner also change to write through mode for better data protection Disable this option to allow the partner continue using its current caching mode for better performance Disabled by default 4 Click Apply Configuring partner firmware update In a dual controller system when you update firmware on one controller the system also updates the partner controller Disable partner firmware update...

Страница 42: ... a vdisk Managing dedicated spares You can assign a maximum of four available disks to a redundant vdisk RAID 1 3 5 6 10 50 for use as spares by that vdisk only A spare must be the same type SAS or SATA small or large form factor as other disks in the vdisk and have sufficient capacity to replace the smallest disk in the vdisk If a disk in the vdisk fails a dedicated spare is automatically used to...

Страница 43: ...ontroller for a vdisk you must stop host I O to the vdisk s volumes Volume mappings are not affected To change a vdisk s owner 1 In the Configuration View panel right click a vdisk and select Configuration Modify Vdisk Owner The main panel shows the vdisk s owner 2 Select a new owner 3 Click Modify Owner A confirmation dialog appears 4 Click Yes to continue otherwise click Cancel If you clicked Ye...

Страница 44: ...adapter move data so that you can adjust the settings accordingly To change a volume s cache settings 1 In the Configuration View panel right click a volume and select Configuration Modify Volume Cache Settings 2 In the main panel set the read ahead cache options Write Policy Select write back or write through The default is write back Write Optimization Select Standard or Super Sequential The def...

Страница 45: ...otational speed In a single controller system all vdisks are owned by that controller In a dual controller system when a vdisk is created the system automatically assigns the owner to balance the number of vdisks each controller owns or you can select the owner Typically it doesn t matter which controller owns a vdisk In a dual controller system when a controller fails the partner controller assum...

Страница 46: ...s in this step you will define their mapping settings in the next step To define volumes 1 Set the options Specify the number of volumes to create If you do not want to define volumes now enter 0 After changing the value press Tab Optionally change the volume size The default size is the total space divided by the number of volumes Optionally change the base name for the volumes A volume name is c...

Страница 47: ...e of the RAID 50 vdisk is calculated as configured chunk size x subvdisk members 1 The default is 64KB Online Initialization If this option is enabled you can use the vdisk while it is initializing but because the verify method is used to initialize the vdisk initialization takes more time If this option is disabled you must wait for initialization to complete before using the vdisk but initializa...

Страница 48: ... disks to add 3 Click Expand Vdisk A processing dialog appears 4 Click OK The expansion s progress is shown in the View Overview panel Managing global spares You can designate a maximum of eight global spares for the system If a disk in any redundant vdisk RAID 1 3 5 6 10 50 fails a global spare is automatically used to reconstruct the vdisk At least one vdisk must exist before you can add a globa...

Страница 49: ...ugh the same ports For example for a two volume set starting with LUN 100 if 101 is already assigned to a volume mapped through the same ports the second volume is assigned 102 In the enclosure view or list select controller host ports through which attached hosts can access the volumes 3 Click Apply If the task succeeds the new volumes appear in the Configuration View panel Creating a volume You ...

Страница 50: ...rify that all were deleted If some of the specified volumes remain repeat the deletion on those volumes Changing a volume s default mapping CAUTION Volume mapping changes take effect immediately Make changes that limit access to volumes when the volumes are not in use Be sure to unmount a mapped volume from a host system before changing the mapping s LUN To view the default mapping In the Configur...

Страница 51: ...d or failed 5 Click OK The mapping becomes Explicit with the new settings To modify an explicit mapping 1 In the Maps for Volume table select the Explicit mapping to change 2 Set the LUN and select the ports and access type 3 Click Apply A message specifies whether the change succeeded or failed 4 Click OK The mapping settings are updated To delete an explicit mapping 1 In the Maps for Volume tabl...

Страница 52: ...e snapshot appears in the Configuration View panel To schedule a create snapshot task 1 In the Configuration View panel right click a volume and select Provisioning Create Snapshot 2 In the main panel select Scheduled 3 Set the options Snapshot prefix Optionally change the default prefix to identify snapshots created by this task The prefix is case sensitive and cannot include a comma double quote...

Страница 53: ...ION To avoid data corruption before resetting a snapshot it must be unmounted from hosts You can reset a snapshot now or schedule the reset task To reset a snapshot now 1 Unmount the snapshot from hosts 2 In the Configuration View panel right click a snapshot and select Provisioning Reset Snapshot 3 In the main panel select Now 4 Click Reset Snapshot A message indicates whether the task succeeded ...

Страница 54: ...vent any data corruption to the destination volume The snapshot can be remounted once the volume copy is complete The volume copy s progress is shown in the Volume Overview panel To create a volume copy now 1 In the Configuration View panel right click a volume and select Provisioning Create Volume Copy 2 In the main panel select Now 3 Set the options New Volume Name Optionally change the default ...

Страница 55: ...a in a volume to the data that existed when a specified snapshot was created You also have the option of including its modified data data written to the snapshot since it was created For example you might want to take a snapshot mount it for read write and then install new software on the snapshot for testing If the software installation is successful you can roll back the volume to the contents o...

Страница 56: ... that helps you easily identify the host for example MailServer_P1 A host name is case sensitive and cannot already exist in the system A name cannot include a comma double quote or backslash Profile Select the appropriate option that specifies whether the host allows use of LUN 0 for mappings Standard LUN 0 can be assigned to a mapping This is the default OpenVMS LUN 0 cannot be assigned to a map...

Страница 57: ...ows the following information about volumes mapped to the host Type Explicit or Default Settings for an explicit mapping override the default mapping Name Volume name Serial Number Volume serial number Ports Controller host ports through which the volume is mapped to the host LUN Volume identifier presented to the host Access Volume access type read write read only no access masked or not mapped T...

Страница 58: ...get name which is typically the target s IQN The name is case sensitive can include a maximum of 223 bytes and must differ from the initiator name Storage system port IQNs are shown on the Enclosure Overview panel page 75 Secret if mutual CHAP Optional for mutual CHAP only Specifies the secret that the initiator uses to authenticate the target The secret is case sensitive can include 12 16 bytes a...

Страница 59: ...it to your computer or network 2 If the system has a single controller stop I O to vdisks before starting the firmware update 3 In the Configuration View panel right click the system and select Tools Update Firmware The tables titled Current Versions of Controller Module A and Current Versions of Controller Module B show the currently installed versions 4 Click Browse and select the firmware file ...

Страница 60: ... manufacturer To install an HP ROM Flash Component or firmware Smart Component follow the instructions on the HP web site otherwise to install a firmware binary file follow the steps below A dual ported disk can be updated from either controller A single ported disk that is in a vdisk or is a dedicated spare for a vdisk must be updated from the controller that owns the vdisk Attempting to update a...

Страница 61: ... View panel right click the system and select Tools Save Logs 1 In the main panel a Enter your name email address and phone number so support personnel will know who provided the log data b Enter comments describing the problem and specifying the date and time when the problem occurred This information helps support personnel when they analyze the log data 2 Click Save Logs Log data is collected w...

Страница 62: ...an use the disk in a new vdisk or as a spare you must clear the disk s metadata To clear metadata from leftover disks 1 In the Configuration View panel right click the system and then select Tools Clear Disk Metadata 2 In the main panel select disks to clear metadata from 3 Click Clear Metadata When processing is complete a success dialog appears 4 Click OK Restarting or shutting down controllers ...

Страница 63: ...a proper failover sequence is used which includes stopping all I O operations and writing any data in write cache to disk If the Storage Controller in both controller modules is shut down hosts cannot access the system s data Perform a shut down before removing a controller module or powering down the system CAUTION You can continue to use the CLI when either or both Storage Controllers are shut d...

Страница 64: ...he Configuration View panel right click a redundant vdisk and select Tools Verify Vdisk 2 Click Abort Verify Utility A message confirms that verification has been aborted 3 Click OK Scrubbing a vdisk The Background Scrub option see Configuring background scrub on page 41 automatically checks all vdisks for disk defects If this option is disabled you can still perform a scrub on a selected vdisk Yo...

Страница 65: ...s not available to hosts until the vdisk is removed from quarantine The system waits indefinitely for the missing disks If the disks are found the system automatically removes the vdisk from quarantine If the disks are never found because they have been removed or have failed you must manually remove the vdisk from quarantine If the missing disks cannot be restored for example a failed disk you ca...

Страница 66: ...66 Using system tools ...

Страница 67: ... About storage space color codes on page 26 Select a component to see more information about it System properties When you select the System component a table shows the system s health redundancy mode and status name contact location information description vendor name product ID product brand SCSI vendor ID and supported locales languages Enclosure properties When you select the Enclosure compone...

Страница 68: ...reated Configuration limits When you select the Configuration Limits component a table shows the maximum quantities of vdisks volumes LUNs disks and host ports that the system supports Licensed features When you select the Licensed Features component a table shows the status of licensed features Version properties When you select the Versions component a table shows the versions of firmware and ha...

Страница 69: ...ge of existing vdisks For descriptions of storage space color codes see About storage space color codes on page 26 For each vdisk the Vdisks table shows the following details Health OK The vdisk is online with all disks working Degraded The vdisk is being reconstructed as shown by its Current Job property or a RAID 6 vdisk has degraded performance due to one missing disk but remains fault tolerant...

Страница 70: ...sk but resolve the problem as soon as possible Fault The vdisk can perform I O functions for hosts but is not fault tolerant Review the status information and take the appropriate action such as replacing a disk You can use the vdisk but resolve the problem as soon as possible Unknown Health Reason Shows more information about the vdisk s status Name Size Total storage space in the vdisk Free Avai...

Страница 71: ...rt SATA dual port or SATA S single port Disks Size The Enclosures Front View table has two tabs The Tabular tab shows Health Shows whether the disk is healthy or has a problem OK The disk is operating normally Fault The disk has failed Degraded The disk s operation is degraded Unknown Name System defined disk name using the format Disk enclosure number disk slot number Type SAS dual port SAS S sin...

Страница 72: ...Preferred Owner Controller that owns the vdisk and its volumes during normal operation Current Owner Either the preferred owner during normal operation or the partner controller when the preferred owner is offline Serial Number Cache Write Policy Write back or write through See Using write back or write through caching on page 19 Cache Optimization Standard or super sequential See Optimizing read ...

Страница 73: ...e Snapshot component the Properties for Snapshot table shows Vdisk Name Serial Number Snapshot serial number Name Snapshot name Creation Date Time Status Status Reason Master Volume Name Name of the volume that the snapshot was taken of Snap pool Name Snap Data The total amount of data associated with the specific snapshot data copied from a source volume to a snapshot and data written directly to...

Страница 74: ... Serial Prefix Count Last Created Viewing information about all hosts In the Configuration View panel right click Hosts and select View Overview The Hosts table shows the quantity of hosts configured in the system For each host the Hosts Overview table shows the following details Host ID WWPN or IQN Name Discovered If the host was discovered and its entry was automatically created Yes If the host ...

Страница 75: ...h the volume is mapped to the host LUN Volume identifier presented to the host Access Volume access type read write read only no access masked or not mapped Viewing information about an enclosure In the Configuration View panel right click an enclosure and select View Overview You can view information about the enclosure and its components in a front or rear graphical view or in a front or rear ta...

Страница 76: ...76 Viewing system status ...

Страница 77: ...I assign high level numbers to vendors and organizations They in turn append digits to the number to identify individual devices or software processes 2000 G2 Modular Smart Array systems use SNMPv2c which improves on SNMPv1 features and uses its community based security scheme Standard MIB II behavior MIB II is implemented to support basic discovery and status In the system group all objects can b...

Страница 78: ...ajor or critical event types can be selected whichever type is selected enables the capture of that type and more severe events This mechanism is independent of the assignment of events to be generated into traps The traps section is not supported It has been replaced by an ability to configure trap destinations using the CLI or SMU The statistics section is not implemented The following table lis...

Страница 79: ...onnUnitUrl Same as systemURL Same as systemURL connUnitDomainId Not used set to all 1s as specified by the FA MIB2 2 Spec 0xFFFF connUnitProxyMaster Stand alone unit returns yes for this object yes 3 since this is a stand alone unit connUnitPrincipal Whether this connectivity unit is the principal unit within the group of fabric elements If this value is not applicable returns unknown unknown 1 co...

Страница 80: ...revision corresponds See External details for connUnitRevsTable on page 83 connUnitSensorTable Includes the following objects as specified by the FA MIB2 2 Spec connUnitSensorUnitId connUnitId of the connectivity unit that contains this sensor table Same as connUnitId connUnitSensorIndex Unique value for each connUnitSensorEntry between 1 and connUnitNumSensors See External details for connUnitSen...

Страница 81: ...pe Technology of the port transceiver unknown 1 for Fibre Channel ports connUnitPortModuleType Module type of the port connector unknown 1 connUnitPortWwn Fibre Channel World Wide Name WWN of the port if applicable WWN octet for the port or empty string if the port is not present connUnitPortFCId Assigned Fibre Channel ID of this port Fibre Channel ID of the port All bits set to 1 if the Fibre Cha...

Страница 82: ...ventObject Not used 0 connUnitEventDescr Text description of this event Formatted event including relevant parameters or values connUnitLinkTable Not supported N A connUnitPortStatFabric Table Not supported N A connUnitPortStatSCSITable Not supported N A connUnitPortStatLANTable Not supported N A SNMP TRAPS The following SNMP traps are supported trapMaxClients Maximum number of trap clients 1 trap...

Страница 83: ...roller Controller A 2 Firmware revision for Storage Controller Controller B 3 Firmware revision for Memory Controller Controller A 4 Firmware revision for Memory Controller Controller B 5 Firmware revision for Storage Controller loader Controller A 6 Firmware revision for Storage Controller loader Controller B 7 Firmware revision for Management Controller Controller A 8 Firmware revision for Manag...

Страница 84: ... enclosure 7 temperature 3 14 Power Supply 2 Temperature enclosure 7 temperature 3 15 Capacitor Pack Voltage Controller A board 8 power 9 16 Capacitor Pack Voltage Controller B board 8 power 9 17 Capacitor Cell 1 Voltage Controller A board 8 power 9 18 Capacitor Cell 1 Voltage Controller B board 8 power 9 19 Capacitor Cell 2 Voltage Controller A board 8 power 9 20 Capacitor Cell 2 Voltage Controll...

Страница 85: ... for the HP enterprise traps MIB msa2000traps mib This MIB defines the content of the SNMP traps that 2000 G2 Modular Smart Array storage systems generate MSA2000 Array MIB for SNMP Traps Revision 11692 Copyright c 2008 Hewlett Packard Development Company L P Copyright c 2005 2008 Dot Hill Systems Corp Confidential computer software Valid license from HP required for possession use or copying Cons...

Страница 86: ...e event SUMMARY Informational storage event d type d description s ARGUMENTS 0 1 2 SEVERITY INFORMATIONAL TIMEINDEX 6 3001 msaEventWarningTrap TRAP TYPE ENTERPRISE hpMSA VARIABLES connUnitEventId connUnitEventType connUnitEventDescr DESCRIPTION An event has been generated by the storage array Recommended severity level for filtering warning Trap annotations are as follows TYPE Warning storage even...

Страница 87: ...ARY Critical storage event d type d description s ARGUMENTS 0 1 2 SEVERITY CRITICAL TIMEINDEX 6 3004 END FA MIB 2 2 and 4 0 Differences FA MIB 2 2 is a subset of FA MIB 4 0 Therefore SNMP elements implemented in 2000 G2 Modular Smart Array storage systems can be accessed by a management application that uses FA MIB 4 0 The following tables are not implemented in 2 2 connUnitServiceScalars connUnit...

Страница 88: ...88 SNMP reference ...

Страница 89: ...reconstructs the vdisk If dynamic spares is disabled and no spare is available replace the failed disk and add it as a vdisk spare to the critical vdisk 3 Critical The specified vdisk is now offline If a spare is present the controller automatically uses the spare to reconstruct the vdisk If no spare is available replace the failed disk and add it as a vdisk spare to the critical vdisk 4 Informati...

Страница 90: ...vent is not logged when changes are made to vdisk or volume configuration 31 Informational A global or vdisk spare was deleted 32 Informational Vdisk verification has started 33 Informational Controller time date has been changed This event is logged before the change happens so the event timestamp shows the old time 34 Informational Controller has been restored to factory defaults For an FC contr...

Страница 91: ...An error detected by the sensors has been cleared 48 Informational The vdisk name has been changed 49 Informational A lengthy SCSI maintenance command has completed Output indicates whether it completed successfully or a failure occurred 52 Informational Vdisk expansion has started This operation can take days to complete 53 Informational or warning This event is logged as informational when a vdi...

Страница 92: ...ache data is restored from the partner controller s cache 67 Informational The controller has identified a new disk or group of disks that constitute a vdisk and has taken ownership of the vdisk This can happen when disks containing data have been inserted from another enclosure This event only applies to non Active Active controllers 68 Informational Controller is in a shut down state 69 Critical...

Страница 93: ...ner controller The other controller will restart 83 Informational The partner controller is changing state shutting down or restarting 84 Warning In an active active configuration the current controller has forced the partner controller to fail over for the specified reason Save the log files and contact a service technician 86 Informational The FC host port or disk parameters have been changed 87...

Страница 94: ...nal use only 103 Informational Volume name change is complete 104 Informational Volume size change is complete 105 Informational Volume LUN change is complete 106 Informational A volume has been added 107 Critical The controller experienced the specified critical error In a non redundant configuration the controller will be restarted automatically In an active active configuration the surviving co...

Страница 95: ...e IP address has been changed in the MC 152 Informational or warning The MC has not sent a command to the SC for an interval that exceeds the MC communication timeout and may have failed This is sometimes referred to as a LAN not talking error This event is logged as informational when the SC has not received communication from the MC for 160 seconds If communication is restored in less than 15 mi...

Страница 96: ...y the WWN information for the other controller module on all hosts that access it 166 Warning The RAID metadata level of the two controllers does not match Usually the controller at the higher firmware level can read metadata written by a controller at a lower firmware level The reverse is typically not true Therefore if the controller at the higher firmware level failed the surviving controller a...

Страница 97: ...een removed from quarantine event 173 is logged 173 Informational The specified vdisk has been removed from quarantine 174 Informational A device firmware update has completed 175 Informational An Ethernet link has changed status up down 176 Informational The error statistics for the specified disk have been reset 177 Informational The cache data for a missing volume was purged 181 Informational A...

Страница 98: ... critical Vdisk scrub has completed The event message reports the number of Data parity mismatches for RAID 3 5 6 and 50 Mirror verify errors for RAID 1 and 10 Medium errors for other RAID levels If data parity errors are reported contact technical support Data may be at risk 210 Informational All snapshot volumes have been deleted 21 1 Informational or Warning The SAS topology has changed compone...

Страница 99: ...hreshold is reached 224 Informational A background master volume rollback operation has completed 225 Critical Background master write copy on write operation has failed There was an internal I O error Could not complete the write operation to the disk A probable hardware failure has prevented the software from operating successfully Isolate and replace and failed hardware components Once the hard...

Страница 100: ...m However the data on the master volume can be recovered by converting it to a standard volume 235 Informational A non disk SCSI device such as an EMP or partner controller has reported a check condition 236 Informational A special shutdown operation has started 237 Informational A firmware update has started and is in progress 238 Warning An attempt to write license data failed due to an invalid ...

Страница 101: ...how the new license value for that feature 250 Warning A license could not be installed license is invalid Check license parameters against what is allowed for the platform and recreate the license using valid parameters then reinstall Review the readme file that came with the license 251 Warning A volume copy operation has started for the specified source volume 252 Informational Snapshot write d...

Страница 102: ...address is derived by using the controller s serial number from flash This event is only logged one time during bootup 272 Informational The snap pool is being expanded 273 Informational Fault isolation has been enabled or disabled for the specified enclosure and controller within that enclosure 274 Informational A phy has been disabled 275 Informational A phy has been enabled 298 Warning The cont...

Страница 103: ...d then whatever data is on the board s flash memory is used 310 Informational After a rescan the controller completed back end discovery and initialization of enclosure data 313 Critical An I O module is down and will not be automatically restarted This only applies when the other SC goes down The SC needs service or replacement 314 Critical A FRU has failed or is not operating correctly This even...

Страница 104: ... at least one PHY goes up This event is logged as a warning for a topology change where at least one PHY goes down 355 Warning The faceplate s debug button was found to be stuck in the On position during boot up 412 Warning One disk in the specified RAID 6 vdisk failed The vdisk is operational with Degraded health and status FTDN fault tolerant with a down disk Replace the down disk with a spare s...

Страница 105: ...MPLETE indicates that two or more disks are bad Make sure the enclosures and associated data host were powered on in this order first the drive enclosures then the controller enclosure then the data host If the power on sequence was correct locate and replace the additional failed disks The status of the vdisk that originally had the failed disk indicates that the vdisk is being rebuilt Wait for t...

Страница 106: ...106 Event code reference ...

Страница 107: ...mand line based FTP client A GUI based FTP client might not work To download logs to a file 1 In SMU prepare to use FTP a Determine the network port IP addresses of the system s controllers b Verify that the system s FTP service is enabled c Verify that the user you will log in as has permission to use the FTP interface 2 Open a Command Prompt Windows or a terminal window UNIX and navigate to the ...

Страница 108: ... the user you will log in as has permission to use the FTP interface 3 If the system has a single controller stop I O to vdisks before starting the firmware update 4 Open a Command Prompt Windows or a terminal window UNIX and navigate to the directory containing the firmware file to load 5 Enter ftp controller network address For example ftp 10 1 0 9 6 Log in as an FTP user 7 Enter put firmware fi...

Страница 109: ...n SMU prepare to use FTP a Determine the network port IP addresses of the system s controllers b Verify that the system s FTP service is enabled c Verify that the user you will log in as has permission to use the FTP interface 4 Stop I O to vdisks before starting the firmware update 5 Open a Command Prompt Windows or a terminal window UNIX and navigate to the directory containing the firmware file...

Страница 110: ...ber of the disk b If the disk is SATA and is associated with a vdisk determine which controller owns the vdisk 4 In SMU prepare to use FTP and the CLI a Determine the network port IP addresses of the system s controllers b Verify that the system s FTP and CLI services are enabled c Verify that the user you will log in as has permission to use the FTP and CLI interfaces 5 Stop I O to the storage sy...

Страница 111: ... disk has the correct firmware revision 9 Resume host I O Installing a license file 1 Ensure that the license file is saved to a network location that the storage system can access 2 Open a Command Prompt Windows or a terminal window UNIX and navigate to the directory containing the firmware file to load 3 Log in to the controller enclosure that the file was generated for ftp controller network ad...

Страница 112: ...112 Using FTP to download logs and update firmware ...

Страница 113: ...frame can contain 1500 bytes leftover The state of a disk when its metadata says the disk is a member of a vdisk but other members metadata say the disk isn t a member The metadata must be cleared before the disk can be used in a new vdisk or as a spare loop Fibre Channel Arbitrated Loop FC AL topology masking Volume mapping settings that specify no access to that volume by hosts master volume A v...

Страница 114: ...en written to disk and is associated with a volume that no longer exists or whose disks are not online If the data is needed the volume s disks must be brought online If the data is not needed it can be cleared in which case it will be lost and data will differ between the host and disk Unwritable cache is also called orphan data vdisk A virtual disk comprising the capacity of one or more disks Th...

Страница 115: ...ng to a file 61 debug logs downloading 107 dedicated spare 16 dedicated spares adding and removing 42 default mapping 18 DHCP configuring 38 configuring with Configuration Wizard 29 disk properties 67 state how used values 71 disk channels rescanning 62 disk metadata clearing 62 disk properties 71 disk settings configuring 39 disks configure SMART 39 configuring background scrub 41 identifying sol...

Страница 116: ...I communication status 14 iSCSI host security 17 iSNS configuring 31 38 J jumbo frames configuring 31 37 L leftover disk 62 licensed features managing 32 snapshot 20 status 68 using FTP to install license file 111 volume copy 21 link speed configuring FC 31 37 configuring iSCSI 31 38 log data saving to a file 61 logs downloading debug 107 loop IDs configuring FC 31 37 LUNs configuring response to ...

Страница 117: ...erties 68 73 resetting to current data in master volume 53 viewing information about 73 snapshot mapping properties 74 snapshots about 20 creating for multiple volumes 52 SNMP configuring traps 85 differences between FA MIB 2 2 and 4 0 87 enterprise trap MIB 85 enterprise traps 77 external details for connUnitPortTable 85 external details for connUnitRevsTable 83 external details for connUnitSenso...

Страница 118: ...out all 69 VDS and VSS providers about 23 volume aborting copy 55 changing default mapping 50 changing explicit mappings 51 changing name 43 changing OpenVMS UID 43 configuring 43 configuring cache settings 44 creating 49 creating a copy 54 expanding 51 properties 67 72 rolling back data 55 schedule properties 73 setting OpenVMS UID 49 view OpenVMS UID 72 viewing information about 72 volume cache ...

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