HP StorageWorks 1/16 Tape SuperLoader, Руководство пользователя, Страница: 116 / 146

Troubleshooting
102 1/16 Tape SuperLoader Reference Guide
3B Open front
■
Install magazine or magazine blank
■
Replace magazine or magazine blank (try a
second one if possible).
■
Contact HP customer support.
3C Over temp
■
Verify that room temperature is within
specifications.
■
Clear debris from any openings of the
SuperLoader, both in the front and the back.
■
Verify that both fans are working. If fans are bad,
contact HP customer support.
3D Drive error Contact authorized service representative.
3E Load error
■
Verify cartridge does not have labels or other
matter placed anywhere on the cartridge except
where labels are expected to be placed.
■
Try to load a different piece of media. If multiple
pieces of media fail, contact HP customer support.
3F Unload error
■
Verify cartridge does not have labels or other
matter placed anywhere on the cartridge except
where labels are expected to be placed.
■
Try to load a different piece of media. If multiple
pieces of media fail, contact HP customer support.
60 - 69 Internal
communication
events
No action required.
A0 - A4 Picker servo errors
■
Run Picker test.
■
Run Health test.
■
If problem continues, power cycle the SuperLoader.
Repeat tests after power cycle.
■
Contact HP customer support.
Table 10: Error Messages
Error Message Description Suggested Repair